Can you sue your movers?

LOCAL MOVERS LONG DISTANCE MOVERS AUTO TRANSPORT INTERNATIONAL MOVERS MOVING REVIEWS ASK MOVING EXPERT MOVING GUIDES BLOG
  Home > Ask Moving Expert > Moving Companies > Can You Sue A Mover For Negligent Damage Above The 60Pound

Can you sue a mover for negligent damage above the .60/pound?

Movers moved items into storage unit. The next day I saw they turned tables over on top of iron benches; bookshleves on top of washer/dryer and more...no protection. i already see a lot of damage. is there protection above the .60/pound? Can I sue?

Asked by Cindy on 9/24/2013 under category Moving Companies

Rating :
 2.0
 2.0/5
  based on 5 visitor(s)    
342 Views 

1 Answer(s)

1.
Jenna Farmer
Answered on 9/25/2013

Hi, thank you for visiting Movers.com to find an answer to your important question. I’m very sorry to hear of your negative experience, but hopefully I can provide some information that will help you figure out what to do next.

Unfortunately, moving experiences don’t always go smoothly – between all the hauling, loading and unloading, sometimes items get damaged. The best way to protect yourself against any moving mishap is to get educated on the claims process.

Moving insurance

If you only opted for the basic insurance coverage offered by your company, the amount of damages you can recover is limited to the weight of the items, as suggested by the 60 cents per pound figure. For added protection, many people look into insurance from third-party providers for the move.

Deal with your movers directly

Above all else, you will want to have an honest conversation with your moving company – notify the company as soon as possible and inquire about specifics when it comes to handling complaints. After this, you must file a written complaint.

According to federal regulations, movers cannot "voluntarily pay a claim … unless and until a formal claim in writing for a specified or determinable amount of money shall have been filed in accordance with the provisions of paragraph (b) of this section 49CFR370.3 – Filing of Claims." This means calling the company and lodging a verbal complaint does not hold them liable for response or resolution of said complaint.

You can also file a claim with the Federal Motor Carrier Safety Administration, the American Moving and Storage Association, and with the Better Business Bureau.

Get prepared

If all else fails, you may end up in small claims court. Though this isn’t an ideal end to any situation, it may be unavoidable. Be sure to have all documentation of the damages, like before and after photos, receipts for proof of value, etc.

Was this answer helpful? Leave us a comment and let us know!

Rate this question
Average Rating :
2.0
 2.0/5
based on 5 visitor(s)

Add Your Comments

Similar Questions as Above

 
Ask Moving Expert!
 

Ask us Categories
Moving Companies
Auto Transport
International Moving
Moving Truck Rental
Moving Labor
Self Storage
Others

 Popular Moving Guides
 
  1. Local Moves
  2. Full-Service Moving Company
  3. Ten Questions to Ask a Mover
  4. The Truck Driver’s Responsibilities
  5. The Movers Responsibilities
  6. Types of Moving Agents

Moving Tips & Guides
Pickup and Delivery Service
Want to have all of your boxes loaded onto a truck and driven to your destination, without the expenses of a full-service move? Then consider using a pickup and delivery service from your moving company. With this option, you simply pack everything yourself, and the movers will come to your house, place the goods in the truck, drive to your destination, and then unload everything.
Ask About Extra Costs
Don’t be afraid to ask the moving company questions about extra fees that may come up. If you haven’t used adequate materials in packing your belongings, you can be charged for packing supplies. There may be extra fees for moving from a big city. They may charge you extra for any number of reasons, so it’s important to make sure that you have an idea of everything that they want to charge you either up front or just make sure that you’re clear on why they’re charging you extra.
Moving Questions
Just as with any professional that you hire to handle a major job, you will want to ask a lot of questions before you hire your mover to make sure that you familiarize yourself with their policies and the moving process in general. Here are the 10 most important questions that you should ask any mover before you decide to hire that company to assist you with your move.

© 2017 Movers.com. All Rights Reserved.The most user-friendly source for free moving quotes on the web.