Joy Moving And Storage Ratings and Reviews, Dallas, TX 75236

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Joy Moving And Storage
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Joy Moving And Storage 
48% Recommended

Here you'll find all the moving reviews, ratings, complaints, and customer testimonials you'll ever need for Joy Moving And Storage. If you have used this moving company in the past and you wish to share your moving experience, Write a review on Joy Moving And Storage

Overall Reviews Rating  
 
3.1/5
based on 30 Review(s)

 Accuracy of Estimate
 3.2
 Moving Services
 3.0
 Packing Services
 3.1
 Professionalism
 3.1

Membership(s) & License Info.
License Info.:US DOT # 2349029
TxDMV: 006713563C
Year of Estd.:9/13/2012
Address
Joy Moving And Storage
6500 S Cockrell Hill Rd Suite 702
Dallas, TX 75236
USA
 Contact Info.
Phone: 214-498-4352
Url: http://www.joymovingandstorage.com

Hours of Operation
N/A
Payment Options
N/A

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CHECK BBB website before using this ...
Damaged 2 pieces of furniture and our wall. Took 2 months for them to ack damage and was told payment would be given that week, still no payment. I choose this company because the quote I... more

Sunni
Reviewed on: 8/20/2014

Complaint
 1.0/5
  • Origin : DFW, Texas
    Destination : DFW, Texas
  • Quoted Price : $700.00
    Actual Price : $700.00

It was really bad
It was really bad. We've moved quite a bit and that was the worst one ever. I'm not sure if it was because I underestimated the inventory, maybe that's partly my fault. The people we... more

Heather
Reviewed on: 8/13/2014

Complaint
 1.8/5
  • Origin : Greggton, TX
    Destination : Roanoke, TX

$3000 in damage!
I had just shy of $3000 in damage and they're declining to pay for it. I got a letter saying that they had to adjust the load, and they hit a curb and a hole and they refused to pay for the... more

Susan
Reviewed on: 8/12/2014

Complaint
  • Origin : Dallas, TX
    Destination : Dallas, TX

I got horrible service
I got horrible service from that company. They were suppose to show at my place at 10:30 that day, I called them at 10:15 to make sure that they were able to get in the gates and everything... more

Anonymous
Reviewed on: 6/26/2014

Complaint
 1.0/5
  • Origin : Austin, TX
    Destination : Rayne, LA

No problems at all
They were very professional, efficient. They were very fast and very cautious of all the furniture.

Gayle
Reviewed on: 6/26/2014

Compliment
 5.0/5
  • Origin : Denison, TX
    Destination : Denison, TX

Overall it went well!
It went well. They came on-time, they did quality packing and we were able to finish it in the anticipated time. Overall the moving experience was good.

Daniel
Reviewed on: 6/20/2014

Compliment
 4.5/5
  • Origin : Plano, TX
    Destination : Mc Kinney, TX

They messed up one corner of my ...
They messed up one corner of my dresser, which I told them be very very careful with this I don't want any damage on this because it was very expensive. When they said the bed broke down in... more

Anonymous
Reviewed on: 5/8/2014

Compliment
 3.8/5
  • Origin : Whitewright, TX
    Destination : Greenville, TX

Mess from the beginning
They came the house late by 35 minutes. It took them three hours to move about 28 pieces of furniture. They could not figure how to take the refrig, handles off...longer it took the more I... more

David
Reviewed on: 4/28/2014

Complaint
 2.0/5
  • Origin : Midlothian, TX
    Destination : Graford, TX
  • Quoted Price : $435.00
    Actual Price : $787.00

It was great
The moving company was great, the day was great, we didn't have any problems with the move. We didn't have any problems with the crew members or the customer service either, and our items... more

Deborah
Reviewed on: 4/22/2014

Compliment
 5.0/5
  • Origin : Ater, TX
    Destination : Ater, TX

Couldnt ask for a better service
It went excellent. I called the day well two or three days before to make sure they were still coming, they called the day before and the morning of and it went like a piece of cake, I... more

Susan
Reviewed on: 4/11/2014

Compliment
 5.0/5
  • Origin : Waxahachie, TX
    Destination : Emmett, TX

I will never use them again
As far as trucking the furniture, I guess it was okay, but I paid to have my washer and dryer hooked up. They hooked up the dryer--they didn't even hook it up. They told me they hooked it... more

E
Reviewed on: 3/25/2014

Compliment
 1.5/5
  • Origin : Murphy, TX
    Destination : Richardson, TX

Horrible
The movers got there--they were on time, but they got there with a vehicle that was too small for the amount of stuff that we had to move. So according to them, that would cut into my... more

Coretta
Reviewed on: 2/27/2014

Complaint
 1.0/5
  • Origin : Chaffee Village, TX
    Destination : Harker Heights, TX

Very good moving experience
It was a very good moving experience. The crew was very nice and they were on-time and friendly. We didn't need any packing or wrapping, I had it all done before they got there, but I... more

Joanne
Reviewed on: 2/12/2014

Compliment
 4.0/5
  • Origin : Frankston, TX
    Destination : Allen, TX

Effective movers
They were effective, they moved me very quickly with very little damage to any of my items and I was very pleased overall -- they were all very friendly as well. The final price was... more

Monica
Reviewed on: 2/4/2014

Compliment
 4.0/5
  • Origin : Keller, TX
    Destination : Grapevine, TX

Great!
Days work with movers Joy Moving & Storage; witnessing care, clean, fun of handling the respect of the packages in which they helped me wrap and tape boxes, I can infer its beautifully and... more

John
Reviewed on: 1/27/2014

Compliment
 5.0/5
  • Origin : Texas
    Destination : Texas

Excellently done
The movers did an excellent job moving all my stuff, they were very diligent, they took their time with my merchandise and I'm very pleased with how they assisted me. I actually paid... more

Kyle
Reviewed on: 1/9/2014

Compliment
 5.0/5
  • Origin : Navarro, TX
    Destination : Cedar Hill, TX

Bad Experience, management is worse, ...
Movers showed up two hours late than the scheduled time. Surprisingly, they did not have any tools to disassemble the furniture and insisted me to provide or purchase the necessary tools... more

Amir
Reviewed on: 1/3/2014

Complaint
 1.8/5
  • Origin : Dallas, TX
    Destination : Dallas, TX
  • Quoted Price : $405.00
    Actual Price : $703.00

NOT GOOD
Contract was for 2 men and 1 truck showed up with 3 and was told I had to pay. Took longer for move do to not packing the truck correctly and not brining the correct tools to take a part a... more

Heather
Reviewed on: 12/20/2013

Complaint
 1.0/5
  • Origin : Irving, TX
    Destination : Carrollton, TX
  • Quoted Price : $286.00
    Actual Price : $645.00

Good move, but damaged our refrigerator
They damaged our refrigerator and we haven't heard from them since they told us they were going to call us back. That was one of the things I told them they couldn't get away with damaging.... more

Michael
Reviewed on: 12/16/2013

Compliment
 3.0/5
  • Origin : Grand Prairie, TX
    Destination : Savannah, TX

A below average experience
I would say my experience was okay - not good or bad. They told me one price and it doubled by the time we returned. So it was good until I used them and then it was not good. I requested a... more

Elizabeth
Reviewed on: 12/5/2013

Complaint
 2.2/5
  • Origin : Keller, TX
    Destination : Keller, TX

Not happy with the move
They didn't put the furniture together. They set it all back on the floor and a lot of the heavy stuff -- they disassembled it but everything did not go together. That is something that I... more

Sheila
Reviewed on: 12/2/2013

Complaint
 3.0/5
  • Origin : Frankston, TX
    Destination : Elmwood, TX

Above and beyond our expectations
They did a good job and the gentleman that was running the job, he was very good, kept everyone busy and as far as I know nobody stole anything or broke anything, so it was all good. If we... more

Allen
Reviewed on: 11/22/2013

Compliment
 3.8/5
  • Origin : Hide A Way Lake, TX
    Destination : Tyler, TX

Furniture Damages From 6 months Ago ...
I have gotten the run around on fixing furniture damages for six months. They say that they will call you back and never do. Ridiculous excuse for a moving company.

Liz
Reviewed on: 11/19/2013

Complaint
 2.0/5
  • Origin : Addison, TX
    Destination : dison, TX
  • Quoted Price : $300.00
    Actual Price : $400.00

This is a fake company , ...
I had to do a move from dallas and i contacted a moving company , since there price was not in sync with my budget , the customer rep told that they have a friend who can do the move in... more

Userreview
Reviewed on: 11/11/2013

Complaint
 1.5/5
  • Origin : Dallas TX
    Destination : somwhere in us
  • Quoted Price : $700.00
    Actual Price : $950.00

Deliberately slow
My experience was fine but I felt like they were slow and I don't think I will be using another moving company. They were two men. I moved out of a two-bedroom apartment to 10 minutes down... more

Jazmyn
Reviewed on: 11/6/2013

Complaint
 3.0/5
  • Origin : Mesquite, TX
    Destination : Dallas, TX
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