| West Coast Movers
Reviews, Ratings, Coupons & Photos | 2,064 Views | |
 43% Recommended |
Here you'll find all the moving reviews, ratings, complaints, and customer testimonials you'll ever need for West Coast Movers. If you have used this moving company in the past and you wish to share your moving experience, Write a review on West Coast MoversOverall Reviews Rating 2.6/5 based on 14 Review(s) | | Accuracy of Estimate |
 2.8 |
| | Moving Services |
 2.6 |
| | Packing Services |
 2.5 |
| | Professionalism |
2.6 |
| Membership(s) & License Info. | | License Info. | : | US DOT # 2086298
ICC MC # 728073
| | Insurance | : | On file: $1,000,000
Required: $750,000 | | Year of Estd. | : | 2/4/2011 |
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Address
West Coast Movers3651 W Alibaba
Las Vegas, NV 89118
USA Contact Info.
Hours of Operation
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| These guys were horrible! They were extremely helpful getting the sale done, but once they had my money they were horrible!! Not only were they impossible to get ahold of when we had... more |
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Brad
Reviewed on: 9/2/2014  1.0/5 |
- Origin : Salt Lake City, UT
Destination : Cleveland, OH - Quoted Price : $1,500.00
Actual Price : $2,800.00
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| If you're thinking about using their services may I suggest you look elsewhere. I saw another review that said Britney was a supervisor. Britney is my Rep and is not capable of decent... more |
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Mike
Reviewed on: 8/11/2014 2.8/5 |
- Origin : Nevada
Destination : Oregon - Quoted Price : $4,701.00
Actual Price : $5,659.00
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| I dont have an estimate because Brittany will not call me back! If that is the manager shame on WestCoast Movers for hiring incompetiant people and standing behind them. I was looking... more |
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Tracy
Reviewed on: 7/23/2014  1.2/5 |
- Origin : Phoenix, AZ
Destination : South Portland, ME - Quoted Price : $1,400.00
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| They came over, they documented all my belongings, then they collected my belongings and labeled them. When they got to the new house they made me go through the documentation to make sure... more |
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Anonymous
Reviewed on: 6/27/2014  3.8/5 |
- Origin : CA
Destination : TX
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| It was pretty good. They did take a little bit of time to return my items back to me. They were very professional, I did get what they had promised, but they did leave out some important... more |
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Laura
Reviewed on: 4/15/2014  4.0/5 |
- Origin : San Diego, CA
Destination : Denver, CO
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| I've got to keep this short due to space limits on length of the review. In short, my experience can be described as follows: 1. Last minute extortion - was guaranteed no unexpected... more |
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Joel
Reviewed on: 2/23/2014 1.2/5 |
- Origin : San Diego, CA
Destination : New York, NY - Quoted Price : $1,300.00
Actual Price : $1,700.00
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| This was the most horrible, stressful experience of my life. When the picked up our belongings, they informed us that the amount due was over double from the original estimate. The... more |
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Patty
Reviewed on: 1/17/2014 1.0/5 |
- Origin : Las Vegas, NV
Destination : Gallatin, TN - Quoted Price : $2,300.00
Actual Price : $4,200.00
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| Can't give a quoted price because it changed three times |
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Georgia
Reviewed on: 1/16/2014 1.0/5 |
- Origin : Las Vegas, NV
Destination : Concord, CA
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| the movers were on time and did a wonderful job. I have no complaints. Kayla was my sales rep and she was wonderful. She had the answers to everything I needed to know and was completely... more |
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Miranda
Reviewed on: 12/19/2013  5.0/5 |
- Origin : redlands, CA
Destination : las vegas, NV - Quoted Price : $1,200.00
Actual Price : $1,200.00
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| The movers were supposed to pick up our truck and start heading to our destination on a Monday and at the last minute rescheduled to a Thursday morning. Then YET AGAIN at the last second... more |
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Jane
Reviewed on: 12/19/2013 1.0/5 |
- Origin : Tooele, UT
Destination : Bauxite, AR
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| They disassembled just about everything, bolts and everything. They said it would be reassembled on the other end. They taped everything, big-time tape and cellophane to the point that it... more |
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Angela
Reviewed on: 11/11/2013  3.0/5 |
- Origin : Scottsdale, AZ
Destination : Venice, FL
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| In addition to being charged far in excess of the cost estimate, the delivery was 2 days late, items were missing, items were damaged, and boxes were smashed. The experience with this... more |
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Denise
Reviewed on: 10/19/2013  2.2/5 |
- Origin : Tucson, AZ
Destination : Las Vegas, NV - Quoted Price : $1,600.00
Actual Price : $2,300.00
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| I have moved a few times, and always had a "problem" with the price of the move changing, broken items....This time it was flawless!, the came in and gave me a quote and at the day of the... more |
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Laura
Reviewed on: 11/29/2011  4.5/5 |
- Origin : Las vegas, NV
Destination : Miami, FL - Quoted Price : $4,999.00
Actual Price : $4,999.00
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| Customer service from the individual quoting the move . He was professional and very accurate with his bid. His company stood behind everything he said he would do. He is honest and... more |
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Dori
Reviewed on: 6/30/2011 5.0/5 |
- Origin : North Las Vegas, NV
Destination : To Portland, OR - Quoted Price : $2,700.00
Actual Price : $2,700.00
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| Basic Information |
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History |
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Insurance |
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Safety Information |
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| | Entity Type | : | Carrier | Business Address:3651 Ali Baba Ln 107
Las Vegas, NV, 89118
Phone : 877-939-7333
Fax : 877-231-8333Mailing Address:3651 Ali Baba Ln 107
Las Vegas, NV, 89118
Last Updated Date: 11/29/2013 | | Operating Status | : | Authorized For HHG | | Out of Service Date | : | None | | DUNS Number | : | - | | Power Units | : | 5 | | Drivers | : | 3 | | MCS-150 Form Date | : | 2/15/2013 | | MCS-150 Mileage (Year) | : | 10,000 (2012) | | Operation Classification | : | Auth. For Hire | | Carrier Operation | : | Interstate | | Cargo Carried | : | Household Goods |
| Property | Passenger | Household Goods | Private | Enterprise |  | |  | | |
Authority
| Type | Common | Contract | Broker |
| Status | Active | None | None |
| App. Pending | No | No | No |
Insurance
| Type | BIPD | Cargo | Bond |
| Required | $750,000 | Yes | No |
| On File | $1,000,000 | Yes | No |
Authority History| Subno | | | Auth Type | Household Goods Common Carrier | | Original Action | Granted | | Original Action Dt. | 02/10/2011 | | Disposition | | | Disposition Dt. | |
Active/Pending Insurance| Form | 91X | | Type | BIPD/Primary | | Insurance Carrier | Hudson Insurance Company | | Policy/Surety | BUI-001756 | | Posted Date | 02/04/2013 | | Converage From and To | $0 - $1,000,000 | | Effective Date | 02/04/2013 | | Cancellation Date | |
| Form | 34 | | Type | CARGO | | Insurance Carrier | Underwriters At Lloyds London | | Policy/Surety | 0958WPWARK1054 | | Posted Date | 02/05/2013 | | Converage From and To | $0 - $5,000* | | Effective Date | 02/04/2013 | | Cancellation Date | |
| Form | 35 | | Type | BIPDCancellation | | Insurance Carrier | Canal Insurance Co. | | Policy/Surety | PIA06516102 | | Converage From and To | $0 - | | Received Date | 02/09/2013 | | Rejected Date | 02/09/2013 |
| Form | 91X | | Type | BIPD/Primary | | Insurance Carrier | Canal Insurance Co. | | Policy/Surety | PIA06516102 | | Converage From and To | $0 - $750,000 | | Effective Dt. From and To | 02/04/2012 - 02/04/2013 Replaced |
| Form | 91X | | Type | BIPD/Primary | | Insurance Carrier | Canal Insurance Co. | | Policy/Surety | PIA06516101 | | Converage From and To | $0 - $750,000 | | Effective Dt. From and To | 02/04/2011 - 02/04/2012 Replaced |
| Form | 34 | | Type | CARGO | | Insurance Carrier | Great American Insurance Co. | | Policy/Surety | IMP 3145305 | | Converage From and To | $0 - $5,000* | | Effective Dt. From and To | 02/04/2011 - 02/04/2013 Replaced |
| Carrier | Canal Insurance Co. | | Auth | Agent Support | | Address | P O BOX 7 GREENVILLE, SC USA 29602 | | Telephone | 864-527-6700 | | Fax | 864-679-2557 |
| Carrier | Great American Insurance Co. | | Auth | Property & Inland Marine Division | | Address | 580 WALNUT ST. CINCINNATI, OH USA 45202 | | Telephone | 800-858-8335 | | Fax | 513-287-8230 |
| Carrier | Hudson Insurance Company | | Auth | Karin L. Zimmerly, Vp Compliance | | Address | 100 WILLIAM STREE, 5TH FLR NEW YORK, NY USA 10038 | | Telephone | 212-978-2800 | | Fax | 212-978-2899 |
| Carrier | Underwriters At Lloyds London | | Auth | Lloyd's Illinois Inc | | Address | 181 W. MADISON, SUITE 3870 CHICAGO, IL USA 60602 | | Telephone | 312-407-6219 | | Fax | 312-407-6229 |
Inspections
| Inspection Type | Vehicle | Driver | Hazmat | IEP |
| Inspections | 10 | 22 | 0 | 0 |
| Out of Service | 1 | 7 | 0 | 0 |
| Out of Service % | 10 | 31.8 | 0 | 0 |
| Nat'l Average %(2009- 2010) | 20.72 | 5.51 | 4.5 | N/A |
Crashes
| Type | Fatal | Injury | Tow | Total |
| Crashes | 0 | 0 | 0 | 0 |
Review Information
| Rating Date | Rating | Review Date | Type |
| - | - | - | - |
Unsafe Driving| Measure | Percentile | Threshold | | 2.72 | < 3 insp. w/viol. | 65% |
| Vehicle Miles Traveled (VMT) : 10000 | | VMT Year : 2012 | | VMT Source : Registration (MCS-150) | | Average Power Units (APU) x Utilization Factor (UF) : 3.7 | | Total Inspections with Unsafe Driving Violations : 2 | | Total Unsafe Driving Violations : 2 |
Hours-of-Service (HOS) Compliance| Measure | Percentile | Threshold | | 4.32 | 98.8%
| 65% |
| Relevant Inspections : 21 | | Total Inspections with Hours-of-Service (HOS) Compliance Violations : 15 | | Total Hours-of-Service (HOS) Compliance Violations : 20 |
Driver Fitness| Measure | Percentile | Threshold | | 0.19 | < 5 insp. w/viol. | 80% |
| Relevant Inspections : 21 | | Total Inspections with Driver Fitness Violations : 4 | | Total Driver Fitness Violations : 4 |
Controlled Substances and Alcohol| Measure | Percentile | Threshold | | 0 | 0%
| 80% |
| Relevant Inspections : 21 | | Total Inspections with Controlled Substances and Alcohol Violations : 0 | | Total Controlled Substances and Alcohol Violations : 0 |
Vehicle Maintenance| Measure | Percentile | Threshold | | 3.95 | 38%
| 80% |
| Relevant Inspections : 9 | | Total Inspections with Vehicle Maintenance Violations : 5 | | Total Vehicle Maintenance Violations : 11 |
Hazardous Materials (HM) Compliance| Measure | Percentile | Threshold | | - | Not Public | 80% |
| Relevant Inspections : 0 | | Total Inspections with Hazardous Materials (HM) Compliance Violations : 0 | | Total Hazardous Materials (HM) Compliance Violations : 0 |
Crash Indicator| Measure | Percentile | Threshold | | - | - | 65% |
| Average Power units : 2.3 | | Vehicle Miles Traveled (VMT) : 10000 | | VMT Year : 2012 | | VMT Source : Registration (MCS-150) | | Average Power Units (APU) x Utilization Factor (UF) : 2.3 | | Number of Crashes : 0 | | Number Tow-aways : 0 | | Number with Injuries or Fatalities : 0 | | Number with HM Release : 0 |
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