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Here you'll find all the moving reviews, ratings, complaints, and customer testimonials you'll ever need for West Coast Movers. If you have used this moving company in the past and you wish to share your moving experience, Write a review on West Coast MoversOverall Reviews Rating 2.3/5 based on 31 Review(s) | | Accuracy of Estimate |
 2.4 |
| | Moving Services |
 2.3 |
| | Packing Services |
2.4 |
| | Professionalism |
 2.2 |
| Membership(s) & License Info. | | License Info. | : | US DOT # 2086298
ICC MC # 728073
| | Insurance | : | On file: $1,000,000
Required: $750,000 | | Year of Estd. | : | 2/4/2011 |
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Address
West Coast Movers3651 W Alibaba
Las Vegas, NV 89118
USA Contact Info.
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| West Coast Movers of Las Vegas - This complaint is more than just service issues, it is customer service, delivery issues, contract issues, and you can add health issue in there. Service... more |
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Delana
Reviewed on: 9/26/2016  1.0/5 |
- Origin : Green Valley AZ 85614
Destination : Pueblo Colorado 81004 - Quoted Price : $3,295.00
Actual Price : $5,200.00
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| The initial experience was good. The sales team were great. They promised me a couple of things that didn't end up actually happening. I actually ended up never working with that person... more |
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Anonymous
Reviewed on: 8/25/2016  2.0/5 |
- Origin : Artesia, CA
Destination : Madison, WI
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| For the pricing, they do estimation and the price is really low and cheap so that's the reason I picked them. Then when the mover came to my house before they do anything, to do the real... more |
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Chao
Reviewed on: 8/18/2016 |
- Origin : San Diego, CA
Destination : Hawthorn Woods, IL
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| It was a good experience. They took everything that I needed. Wrapped everything. They were pleasant. |
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Jacquelyn
Reviewed on: 6/16/2016  4.0/5 |
- Origin : VALENCIA, CA
Destination : CONCORD, NH
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| They did more then $2,000 in damages, they use Budget Rent A Trucks, and labor/movers that are sleezy and dishonest, what they don't steal they damage. If your considering a move, run,... more |
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Tnt
Reviewed on: 5/26/2016 1.0/5 |
- Origin : Arizona
Destination : Arizona - Quoted Price : $2,000.00
Actual Price : $5,000.00
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| I'm not really happy with them. They lost my foot rest on my bed. It's been more than two weeks that I have gotten my things and still they have not been able to update me on my foot rest.... more |
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Pritee
Reviewed on: 4/26/2016 |
- Origin : Torrance, CA
Destination : Atlanta, GA
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| Lots of broken stuff and everything was dumped here and we had to unload it all. They doubled the price on us. We'd never give them a good reference. ...Everything was chipped and... more |
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Jim
Reviewed on: 3/25/2016 1.0/5 |
- Origin : Santa Fe Springs, CA
Destination : Mesa, AZ
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| It was all right. I got my stuff, they did a good job ... There was like two or three little things here and there, but I guess those things happen ... It's all good in the end, it all... more |
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Anonymous
Reviewed on: 1/8/2016 4.0/5 |
- Origin : Los Angeles, CA
Destination : Albuquerque, NM
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| Estimate Was Revised Because We Took Glass Tops IN car.%0d%0aThere were multiple expensive rattan living room, dinning room and bedroom furniture. All arrived in Sacramento without a... more |
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Betty
Reviewed on: 1/7/2016  4.8/5 |
- Origin : Los angeles, ca
Destination : sacramento, ca - Quoted Price : $1,500.00
Actual Price : $1,400.00
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| It's just a typical awful moving experience. You can be as honest about everything that you have and they're going to give you a certain quote and they're going to get there, get all your... more |
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Elissa
Reviewed on: 12/16/2015  1.8/5 |
- Origin : Tempe, AZ
Destination : West Palm Beach, FL
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| Do Not use West Coast Movers! On the phone they charm you and give you the best quote but when they load your furniture they tell you it will be a couple hundred more dollars! So what other... more |
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Kathi
Reviewed on: 12/7/2015  1.2/5 |
- Origin : Mesquite, NV
Destination : Ohio
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| They showed up two days before they wee supposed to, forcing me to race the clock to get to my final destination in Topeka, Kansas to meet them here. Otherwise the driver was going to leave... more |
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Mario
Reviewed on: 11/5/2015 1.2/5 |
- Origin : Sun City, CA
Destination : Topeka, KS
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| Very friendly at first until they have your move articles. Then they inform you about the move by Cubic Feet and not Pounds or Rooms. They were low bitter initially but doubled the price... more |
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Rick
Reviewed on: 8/31/2015 2.0/5 |
- Origin : Sierra Vista, Ar
Destination : Dallas, Texas - Quoted Price : $1,150.00
Actual Price : $2,350.00
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| They ruined half of the stuff. Boxes were broken ... [They were] very careless with everything. |
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Krisit
Reviewed on: 8/26/2015 2.2/5 |
- Origin : Hermosa Beach, CA
Destination : Medford, NY
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| They just weren't transparent with their acknowledgement that they had not gotten a dispatcher when they picked up my stuff and they put my stuff in storage for a week before they got a... more |
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Anonymous
Reviewed on: 8/19/2015  3.5/5 |
- Origin : San Diego, CA
Destination : Laurel, MD
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| Not good. Would NEVER use again. |
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B.
Reviewed on: 7/21/2015 1.8/5 |
- Origin : Medford OR
Destination : LakeHavasu City AZ - Quoted Price : $7,000.00
Actual Price : $9,000.00
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| Terrible experience with West Coast Movers. I had hoped their reputation was undeserved, but apparently not. %0d%0aI was moving from UT to WA on short notice, and had several companies come... more |
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Alex
Reviewed on: 7/2/2015  1.5/5 |
- Origin : Layton UT
Destination : Keent WA - Quoted Price : $3,425.00
Actual Price : $5,235.00
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| The movers when they got here, they were really nice. But all the other stuff, as far as the dealing with the company, it was a disaster. I got my stuff back, some of my stuff was broken. I... more |
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Crystal
Reviewed on: 6/10/2015 1.5/5 |
- Origin : san diego, CA
Destination : North County, MO
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| The worst moving company. It's April 2, 2015 and they left with our stuff since March 4, 2015 And still no truck with our belongings. Kayla the manager is unethical and unprofessional. No... more |
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D
Reviewed on: 4/2/2015 1.0/5 |
- Origin : las vegas, nv
Destination : colorado - Quoted Price : $1,600.00
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| I've had so many things broken. They were almost two weeks late delivering, I still don't have one of my box springs, they forgot things, they broke things... they were horrible! |
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Jo
Reviewed on: 2/18/2015 |
- Origin : Scottsdale, AZ
Destination : Austin, TX
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| These guys were horrible! They were extremely helpful getting the sale done, but once they had my money they were horrible!! Not only were they impossible to get ahold of when we had... more |
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Brad
Reviewed on: 9/2/2014 1.0/5 |
- Origin : Salt Lake City, UT
Destination : Cleveland, OH - Quoted Price : $1,500.00
Actual Price : $2,800.00
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| If you're thinking about using their services may I suggest you look elsewhere. I saw another review that said Britney was a supervisor. Britney is my Rep and is not capable of decent... more |
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Mike
Reviewed on: 8/11/2014  2.8/5 |
- Origin : Nevada
Destination : Oregon - Quoted Price : $4,701.00
Actual Price : $5,659.00
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| I dont have an estimate because Brittany will not call me back! If that is the manager shame on WestCoast Movers for hiring incompetiant people and standing behind them. I was looking... more |
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Tracy
Reviewed on: 7/23/2014 1.2/5 |
- Origin : Phoenix, AZ
Destination : South Portland, ME - Quoted Price : $1,400.00
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| They came over, they documented all my belongings, then they collected my belongings and labeled them. When they got to the new house they made me go through the documentation to make sure... more |
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Anonymous
Reviewed on: 6/27/2014  3.8/5 |
- Origin : CA
Destination : TX
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| It was pretty good. They did take a little bit of time to return my items back to me. They were very professional, I did get what they had promised, but they did leave out some important... more |
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Laura
Reviewed on: 4/15/2014 4.0/5 |
- Origin : San Diego, CA
Destination : Denver, CO
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| Basic Information |
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History |
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Insurance |
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Safety Information |
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| | Entity Type | : | Carrier | Business Address:3651 Ali Baba Ln 107
Las Vegas, NV, 89118
Phone : 877-939-7333
Fax : 877-231-8333Mailing Address:3651 Ali Baba Ln 107
Las Vegas, NV, 89118
Last Updated Date: 11/29/2013 | | Operating Status | : | Authorized For HHG | | Out of Service Date | : | None | | DUNS Number | : | - | | Power Units | : | 5 | | Drivers | : | 3 | | MCS-150 Form Date | : | 2/15/2013 | | MCS-150 Mileage (Year) | : | 10,000 (2012) | | Operation Classification | : | Auth. For Hire | | Carrier Operation | : | Interstate | | Cargo Carried | : | Household Goods |
| Property | Passenger | Household Goods | Private | Enterprise |  | |  | | |
Authority
| Type | Common | Contract | Broker |
| Status | Active | None | None |
| App. Pending | No | No | No |
Insurance
| Type | BIPD | Cargo | Bond |
| Required | $750,000 | Yes | No |
| On File | $1,000,000 | Yes | No |
Authority History| Subno | | | Auth Type | Household Goods Common Carrier | | Original Action | Granted | | Original Action Dt. | 02/10/2011 | | Disposition | | | Disposition Dt. | |
Active/Pending Insurance| Form | 91X | | Type | BIPD/Primary | | Insurance Carrier | Hudson Insurance Company | | Policy/Surety | BUI-001756 | | Posted Date | 02/04/2013 | | Converage From and To | $0 - $1,000,000 | | Effective Date | 02/04/2013 | | Cancellation Date | |
| Form | 34 | | Type | CARGO | | Insurance Carrier | Underwriters At Lloyds London | | Policy/Surety | 0958WPWARK1054 | | Posted Date | 02/05/2013 | | Converage From and To | $0 - $5,000* | | Effective Date | 02/04/2013 | | Cancellation Date | |
| Form | 35 | | Type | BIPDCancellation | | Insurance Carrier | Canal Insurance Co. | | Policy/Surety | PIA06516102 | | Converage From and To | $0 - | | Received Date | 02/09/2013 | | Rejected Date | 02/09/2013 |
| Form | 91X | | Type | BIPD/Primary | | Insurance Carrier | Canal Insurance Co. | | Policy/Surety | PIA06516102 | | Converage From and To | $0 - $750,000 | | Effective Dt. From and To | 02/04/2012 - 02/04/2013 Replaced |
| Form | 91X | | Type | BIPD/Primary | | Insurance Carrier | Canal Insurance Co. | | Policy/Surety | PIA06516101 | | Converage From and To | $0 - $750,000 | | Effective Dt. From and To | 02/04/2011 - 02/04/2012 Replaced |
| Form | 34 | | Type | CARGO | | Insurance Carrier | Great American Insurance Co. | | Policy/Surety | IMP 3145305 | | Converage From and To | $0 - $5,000* | | Effective Dt. From and To | 02/04/2011 - 02/04/2013 Replaced |
| Carrier | Canal Insurance Co. | | Auth | Agent Support | | Address | P O BOX 7 GREENVILLE, SC USA 29602 | | Telephone | 864-527-6700 | | Fax | 864-679-2557 |
| Carrier | Great American Insurance Co. | | Auth | Property & Inland Marine Division | | Address | 580 WALNUT ST. CINCINNATI, OH USA 45202 | | Telephone | 800-858-8335 | | Fax | 513-287-8230 |
| Carrier | Hudson Insurance Company | | Auth | Karin L. Zimmerly, Vp Compliance | | Address | 100 WILLIAM STREE, 5TH FLR NEW YORK, NY USA 10038 | | Telephone | 212-978-2800 | | Fax | 212-978-2899 |
| Carrier | Underwriters At Lloyds London | | Auth | Lloyd's Illinois Inc | | Address | 181 W. MADISON, SUITE 3870 CHICAGO, IL USA 60602 | | Telephone | 312-407-6219 | | Fax | 312-407-6229 |
Inspections
| Inspection Type | Vehicle | Driver | Hazmat | IEP |
| Inspections | 10 | 22 | 0 | 0 |
| Out of Service | 1 | 7 | 0 | 0 |
| Out of Service % | 10 | 31.8 | 0 | 0 |
| Nat'l Average %(2009- 2010) | 20.72 | 5.51 | 4.5 | N/A |
Crashes
| Type | Fatal | Injury | Tow | Total |
| Crashes | 0 | 0 | 0 | 0 |
Review Information
| Rating Date | Rating | Review Date | Type |
| - | - | - | - |
Unsafe Driving| Measure | Percentile | Threshold | | 2.72 | < 3 insp. w/viol. | 65% |
| Vehicle Miles Traveled (VMT) : 10000 | | VMT Year : 2012 | | VMT Source : Registration (MCS-150) | | Average Power Units (APU) x Utilization Factor (UF) : 3.7 | | Total Inspections with Unsafe Driving Violations : 2 | | Total Unsafe Driving Violations : 2 |
Hours-of-Service (HOS) Compliance| Measure | Percentile | Threshold | | 4.32 | 98.8%
| 65% |
| Relevant Inspections : 21 | | Total Inspections with Hours-of-Service (HOS) Compliance Violations : 15 | | Total Hours-of-Service (HOS) Compliance Violations : 20 |
Driver Fitness| Measure | Percentile | Threshold | | 0.19 | < 5 insp. w/viol. | 80% |
| Relevant Inspections : 21 | | Total Inspections with Driver Fitness Violations : 4 | | Total Driver Fitness Violations : 4 |
Controlled Substances and Alcohol| Measure | Percentile | Threshold | | 0 | 0%
| 80% |
| Relevant Inspections : 21 | | Total Inspections with Controlled Substances and Alcohol Violations : 0 | | Total Controlled Substances and Alcohol Violations : 0 |
Vehicle Maintenance| Measure | Percentile | Threshold | | 3.95 | 38%
| 80% |
| Relevant Inspections : 9 | | Total Inspections with Vehicle Maintenance Violations : 5 | | Total Vehicle Maintenance Violations : 11 |
Hazardous Materials (HM) Compliance| Measure | Percentile | Threshold | | - | Not Public | 80% |
| Relevant Inspections : 0 | | Total Inspections with Hazardous Materials (HM) Compliance Violations : 0 | | Total Hazardous Materials (HM) Compliance Violations : 0 |
Crash Indicator| Measure | Percentile | Threshold | | - | - | 65% |
| Average Power units : 2.3 | | Vehicle Miles Traveled (VMT) : 10000 | | VMT Year : 2012 | | VMT Source : Registration (MCS-150) | | Average Power Units (APU) x Utilization Factor (UF) : 2.3 | | Number of Crashes : 0 | | Number Tow-aways : 0 | | Number with Injuries or Fatalities : 0 | | Number with HM Release : 0 |
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