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Important Questions to Ask a Mover
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Moving is a multi-faceted
process. After finding a mover and answering their questions, you may forget to
ask some questions of your own.
Use the following 10 questions to assist
you in the mover-selection process and make you feel more informed and confident
about your relocation.
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, it is
important to ask how long a company has been operating. If the company only has
a few years of experience, then you may want to check the business's
Checking a company's credentials is
important, but you might want to supplement online customer reviews with other
references. Your second question
should be if the mover can provide you
with some other proof of good service.
The mover's readiness to provide
you with references will be an indication of their reliability and
professionalism. The Better Business Bureau (BBB) and the American Moving &
Storage Association (AMSA) are professional organizations that can also provide
additional insight into a moving company's reputation.
The mover could
have great customer
reviews and an A+ rating on the BBB, but your third question should
inquire about their license and insurance. If they do have a U.S. DOT
number, then you can verify that information through the U.S. Department of
Transportation. Verifying the legitimacy of the mover can ensure that your items
are being transported safely and legally.
Determining CostsWhile locating a mover, you are probably
working on your moving
budget too. Determining estimates and fees from potential movers can help
you find a reliable mover with affordable
rates. Your fourth question can be about the type of estimates your
potential mover provides.
TIP: A savvy request would be to ask your movers
for a binding not-to-exceed estimate since it's the best type of moving estimate available.Your fifth
question should be about the moving charges related to your specific
relocation. It's good to keep in mind the following information:
details before you speak to your moving specialist can also help you ask
questions about additional policies related to these different types of moves.
Protecting Your Assets
The eighth question to ask the mover will
help you assess how your goods will be handled and protected during the move.
The mover should tell you about the types of packing materials they use,
precautions they take during the move, and the range of their insurance
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You want your new home to be
protected on moving day. Make sure that with your sixth question
, you ask
the mover about how they plan to safeguard against damage to your walls and
carpets. The mover should be able to provide you with information about their
moving techniques and the type of protective coverings they use.
is protecting your home important, but you want to ask the mover how they
protect their workers. Thus, your seventh question
should be to inquire
about whether or not the company provides workers compensation. If the moving
company doesn't provide insurance
or workers' compensation, then you could be held liable for injuries that occur
on your property.
In addition to locating information about the mover's insurance
policy, your ninth question should inquire about their claims procedure
in case anything gets damaged. No matter how many precautions your movers take,
there is still the possibility that something will get damaged during the move.
Know the company's policy in advance so you'll be ready to handle claims as soon
as they happen.
The tenth question to ask the moving company is one of the most fundamental
aspects of your move: when will your items arrive at your new home? For local
moves, it shouldn't take weeks to transport your belongings, but it may take
that long for long-distance and international moves. Make sure to get a good
idea of when to expect your items.
These 10 questions can give you
insight into the company's reputation and moving rates and policies. Being a
knowledgeable customer can only benefit your move and manage your expectations.
The moving specialist should be receptive and able to address all of your
questions. Working with a professional moving company can make your relocation a
Author : Patrick Hanan
on August 27, 2009
Movers.com - Moving Expert