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My NY to Australia move with Transparent Logistics
Moving Review on Transparent International

Reviewed By Mickey on - 14 Views

Overall Review Rating
5.0
My employer relocated me around the world. I was hoping since they started with the idea of relocating me that they would assist me with securing a relocation company. No such luck unfortunately. I knew nothing about moving around the world and on top of my already demanding schedule I now had to interview moving companies. I definitely learned a lot in the process and can probably train some of the people I wound up speaking to at other companies now :) %0d%0a%0d%0aI wound up speaking with Jamie from Transparent Logistics. He sounded pretty knowledgeable and i just felt comfortable with him. We setup an appointment to have one of his estimators come to my home to confirm the volume of my shipment which was rather large. Turns out we needed a full container for all of our stuff. We agreed on a price and I paid a deposit to book my move with them. I then received some documents to complete and my move was scheduled.%0d%0a%0d%0aTheir offices contacted me a week prior to pickup just to confirm addresses and confirm we were ready for our scheduled pickup. On the day of the move a crew of 4 guys came to my home and got to work. We opted to pack our own boxes so all of that was good to go. They wrapped all of our furniture very carefully. The foreman Wilfredo was very detailed when wrapping my stuff. He made sure there was no bare furniture left in sight. It was all covered with that wrapping that they use. The container arrived at my home a couple of hours later and the crew loaded everything quickly. I was surprised to see it take just a little over 2 hours total to load the container. These guys did not play. Wilfredo and his team were extremely efficient. At the end they used some wood to make sure my stuff did not move with the ocean waves and we sealed the container and off my stuff went. %0d%0a%0d%0aI will say that there werent frequent updates once the container went but I guess it really wasnt needed. They provided me with a tracking number where I could see the eta for my container. When it got closer I felt they should have called me but I wound up calling them to ask what happens next. They explained that their people in Australia would contact me when the ship gets a little closer and that eventually did happen. They explained the process to clear customs and what happens after that so that calmed me down a little. After my items cleared customs they finally scheduled my delivery and that went off without a hitch. The delivery crew was accommodating to some of my requests and that was appreciated. Ethan at delivery went a really long way to make sure I had a good experience and I can truly say from a-z things went smoothly. %0d%0a%0d%0aDefinitely thank you to all of the staff at Transparent for making this a smooth relocation for me.

Transparent International - Rating and other Move Information
 Accuracy of Estimate
 5.0
 Moving Services
 5.0
 Packing Services
 5.0
 Professionalism
 5.0

 
Origin:Battery Park, NY
Destination:Sydney, Australia
Quoted Price:$11,200.00
Actual Price:$11,200.00

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Transparent International
31-00 47th Ave
Long Island City, NY 11101, USA

 

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