Answered by Nicole La CapriaApril 18, 2013
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It is often difficult for movers to give you an exact date pinpointing your shipment's arrival. There are many factors to consider when determining a time-frame for delivery--the size of your shipment, the distance you are traveling, other pick-ups or deliveries made along the way, as well as unforeseen circumstances such as inclement weather, mechanical troubles, or traffic jams.
A 3,000 mile move can take anywhere from one to two weeks depending on the situation. Movers often do not drive directly to your destination because they commonly handle more than one move at a time. This means they consolidate your belongings on the truck with the shipments of others, and may have to make several stops en route to your destination for pick-ups and deliveries. During movers' busy season (late spring and summer) the delivery may take even longer. Since moving companies are juggling many different moves during this season, they will have to make more frequent stops along their way.
Additionally, movers are only legally permitted to drive the truck a certain number of hours a day--they cannot drive straight through until they reach your new home. They could also get caught in unexpected traffic jams, break down, get a flat tire, or have to put their trip on hold due to severe weather conditions.
Movers will usually provide you with a two-week window for expected delivery for a cross-country move. It can be frustrating to be without your belongings for that length of time, but even more infuriating if your shipment has still not arrived at the end of that period. Your mover is required to deliver your shipment by the date indicated on your Bill of Lading--this is called "reasonable dispatch". If your goods are delivered past this date, you may be entitled to compensation.
The moving company can be held liable for expenses incurred while you were without your possessions--hotel stays, restaurant meals, etc. Keep all receipts for expenses and file an inconvenience claim with your movers within nine months of the date your shipment finally arrives.
To compare free quotes from long-distance movers for your upcoming cross-country relocation, start here at Movers.com, and don't forget to stop back and let us know about your experience by writing a moving review!