All My Sons Richmond

Unacceptable.......not professional ...

I've never seen nothing like this........................... Move scheduled for Tuesday June 14,2022 I've never been so disappointed with services received...... I contacted the Manager as soon as the movers left my Son's new home. I didn't think this was complicated for professional movers. Unfortunately, they were not professional movers. This profession is not for everyone. Some young adults don't value items or things when it's not your own. The negligence was unbelievable!!!!! They were clumsy

Good Service!

These movers were good and very communicative. The crew members were nice and very helpful. They handled our things carefully but a couple of our things got damaged but yeah they compensated for our damaged goods.

Satisfactory Experience

They were professional. Packing was good but some items were broken while moving. Overall, it was Satisfactory Experience.

Very Good Customer Service

I'm really satisfied with the services provided by the movers company. They were prompt, efficient, friendly and moved quickly. I like them so much and use them again.

They were great

They came to the house and picked up everything on time, they delivered everything on time. Everything was fine, I have no complaints.

The Best Moving Crew

A crew of four showed up to work this morning, ready to go. We knew we were hiring a quality crew, but we didn't realize that we had hired the best, until the moving day was done. Jay, Everette, Scott and "B" were they guys who helped us with the difficult lifting. We were impressed with the professionalism, the expertise, and the experience. Each of the crew members had a job to do, and they went about their jobs methodically, only stopping to ask questions when they needed direction on placement of an item. Great care was taken to wrap our furniture to the Company standards. I mentioned early in the day that moving furniture is sometimes like moving grandma....you just have to be careful, and they were careful with all of our things, even wrapping the front doorway to the entry of the house in order to protect it, too. We appreciated the polite and respectful manner of their conversations, as well as the obvious method of sharing with each other the techniques of lifting and moving, which is a craft, and the attention to detail. This speaks volumes of the character of this Company, and the individuals that we had the pleasure to meet today. Thank you.

They worked with us and made it happen.

They ended up being later than we had expected, but you know, they, you know, they handled it. They came through, even though, you know, they were experiencing some problems. But they made it, you know, they still made it happen. Everything was fine. They moved everything. Quick, efficient.

They did a good job.

They did a good job. I didn't have any problems. They showed up on time, and they helped in the exact time that I needed them to.

They were awesome

They were awesome

They follow through with what they ...

We had a terrific experience today! Four men arrived,Antonio,Mike P.,Mason,Omer,they introduced themselves to me and my son,they're so polite and friendly! After introductions they went over everything we needed them to move,put out floor and door jamb protection and went straight to work! They worked so efficiently with one another! A great team! I would use them again!

Movers were awesome

I updated the phone number with them, they contacted the wrong number. So they showed up and then left because they couldn't contact me. They brought a truck that was a little too small, I assume because no one came to the house to do a pre-move. I emailed them after the move was over- the movers were awesome. I emailed them after the move was over to let them know about some damages and I still haven't heard anything from them.

Friendly and Professional!

My experience was they were friendly, and professional. I didn't have any issue. The only issue was they broke a little glass from the top of the grandfather clock. But for such a large move I didn't consider that to be very huge, because everything went very well.

Very nice

They were very efficient and quick, and very nice.

I would recommend them to anybody!

They were excellent, they were really terrific. It was really hot they were organized, efficient, worked together really well. They kept us on time! They were just terrific. I really have to compliment them. They were very calm, I'm a very nervous mover, very anxious the guy who was in charge of the group was just wonderful with me, so really I would recommend them to anybody.

Professional

Professional movers but were more expensive than anticipated.

They overcharged so much

They charge by the hour, so they were intentionally taking a long time to move my stuff. It was obvious that they were trying to expand as much time as they could, and they had some outrageous fees. They charged me one hour worth of driving for approximately 10 minutes drive away from the current destination... So that was ridiculous. They charged me an awful $53 for saran warp, because they were going to wrap my couches. Which after I told them I didn't want them to wrap the couches, they said they had to. So it was obvious they were trying to squeeze out as much money as possible.

I think it was excellent.

I think it was excellent. You know, they came prepared, and it was... you know, quick.

It's a great company!

It was great... very professional, very quick.

I'd say the company was pretty good. ...

I'd say the company was pretty good. They were at the sight on time. They got it done in a day.

They lost stuff and blackmailed me to ...

There wasn't much that they did right. They lost stuff. I'm missing stuff. They lied to me about the cost. They blackmailed me into getting my furniture halfway here, saying that if I didn't pay double the quote, they would drive away with my furniture.

It was just an okay experience.

It was okay. [The pricing] was incredibly expensive. [They should] provide an estimate to the customer before they send the movers and provide everything they're gonna do and everything they're not gonna do.

It took two guys seven hours to load ...

It took two guys seven hours to load five rooms into a 24 foot truck. Everything was boxed and everything was packed with minimal furniture. It was five rooms total and it took them seven hours to pack the truck. I had to be out of the house by midnight that night because I sold the home. And we pulled out of the driveway at five minutes to midnight. My stuff never made it to a storage unit until the next day. They charged me over $800 for the first night. Then they had the audacity to charge me another $400 the next day when they sent two different guys to unload the truck into the storage unit. Who did it in less than an hour and a half.

They were very quick and efficient.

It was great. They were very quick and efficient. They were very nice and polite.

Never use this company unless you want ...

This company is not a reputable business! DO NOT trust them. They overcharged us by $1,700.00 and ignored our calls after. They showed no real proof for the charge and refused to take our property off their trucks unless we paid them with a credit card. They also damaged many of our items beyond repair! Anyone else with major issues should contact us.

They were professional and got the job ...

[They] did a good job. ...They were professional movers and did exactly what they said they were gonna do.

The movers were nice guys. I would ...

They were just fine. It turned out a lot more than expected, but they were fine. ...They were nice guys. ...I would definitely recommend them. ...They could have moved a little faster.

They movers were nice, professional ...

They came on time, they handled my stuff with care, they were very polite and friendly. Held conversation as they were moving. Made it kind of fun ... Very professional, very friendly, on time. I had no damage to anything. They make things convenient when they placed things in my new home. I thought they were pretty awesome.

It took them a long time to get to me ...

The guys were cool but ... [But it] took them like three hours to get there instead of an hour and it took them once we got packed up another couple of hours to show up up here ... The moving itself they did a good job.

The movers took meticulous care with ...

They did an outstanding job moving my items. ...I had a very big and heavy master bedroom set. They took meticulous care with loading and packing, taking everything apart and bringing it over and putting it back together. I give them the highest rating available.

The price was fair and they finished ...

It was fine. No real issues. They were all fine, no problems. The price was fair. ...They actually got it done in less time than they thought it was gonna take.

They left my beds just sitting in the ...

They charged per hour, it was supposed to be done in one day. In the morning, they worked very slow. It took four or five hours just to wrap a couple of furniture. The in the afternoon when they noticed there was lots of job left, they started to rush everything. So they broke couple of my furniture and when they moved into the new house they didn't set up two beds, they were heavy beds and they just left it there.

They were nice, but they tore up a ...

They were nice guys and amicable, they did a nice job. The only thing is when they backed up that 26-foot truck into my yard they tore down a nice bush that was there and I took pictures of it. We were going to report it, but we said to the heck with it, but they all but destroyed it. Other than that they were very good.

Prompt

They were prompt, courteous and fast.

I would recommend them to anybody.

The workers were very courteous and they worked very well, there was no damage to any of the merchandise ... They put everything where I wanted it put no questions asked. Did a real good job. I recommend them to anybody.

It took them more than six hours to ...

The gentlemen they sent out weren't extremely professional. I thought they were not experienced. They was kinda lazy, they took their time. They ran my bill up to $1200.