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American Movers And Storage

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1.3(2) Reviews
Accuracy of Estimate 1.0
Moving Services 1.0
Packing Services 2.0
Professionalism 1.0

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Membership(s) & License Info.

License Info: US DOT # 3009283
ICC MC # 28206
Insurance: On file: $750,000
Required: $750,000
Year of Estd: 10/31/2018

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American Movers And Storage Location


American Movers And Storage
3738 Eisenhower Pkwy
MaconGA 31206 USA

Contact Info

Toll Free: 877-635-5059
Phone: 877-635-5059
Fax: 561-423-0922

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No Photo Kate
March 13, 2019



Frank Jackson in sales starts with a good enough sounding estimate and will try to pressure you into a sale (red flag #1). They take a hefty deposit via ACH only - You pay 3% more for paying with a credit card (it's illegal for them to tell you that, but they don't seem to care about legality). After giving close to $1000 deposit, problems started. Nothing added up. Lies. Unfulfulled promises. On move day, the driver "Yual" not only failed to give the most basic courtesy and tell me when he'd be arriving (approx) and give a bill of lading, but he became belligerent when asked about it and SHOVED me in my own home, insulted me as he STORMED OUT ON THE JOB after PHYSICALLY ATTACKING ME! Everyone in this company is insane and mean. Kathleen at 702-240-5841. Melissa and Kate at the main number 877-635-5059 or 561-739-2572. I was blamed for their driver's attack, viciously verbally abused (they even went so far as to label me "delusional" and that I'm "looking for problems" for reporting their physically abusive driver - LOL REALLY!?..he was 3x my size) and hung-up on, even though THEY refused my business, THEY'RE TRYING TO KEEP MY DEPOSIT!!!%0d%0a%0d%0aA little research shows the supposed owner of this company "Joseph Harris" used to own "American Wide Relocation" and they apparently were so bad at it that they needed to change their company name to keep doing the business of RIPPING PEOPLE OFF. A call to the local BBB in Macon GA where AMS is based revealed that in 5 days, they'd had 3 complaints. One had to do with them charging double what they promised they'd charge, another had to do with holding someone's items hostage until they coughed up more money. These PEOPLE ARE CRIMINALS! Please file a complaint with the FMCSA, with the local BBB (where they have an F-RATING!) and the Georgia Dept. of Public Safety about these robbers!

Origin : CA
Destination : CO

Quoted Price : $2,700.00

No Photo Wilkes
March 12, 2019


Scammers and crooks

They are holding our items hostage claiming we owe an additional $ 6,000 before they deliver. They say we contracted for 1800 cu ft but ended up taking 2400 cu ft. but this was an impossible feat as the truck they rented from Penske to load our items was a 26 ft truck which only holds up tp 1700 cu ft. (We research this on the Penske web site afterwards) Kate,Zach,Joseph,Jason,and Tyler are the characters involved in this transaction. To date,we have paid close to $10,000 and we have nothing but threats to auction our items,hang ups after heated conversations,excuses after excuses as to unreliable actions. Shame on all of you involved. Now,upon calling all of our contact numbers. No one answers. There is a great deal more to this story which we plan to reveal and pursue if we do not get our items safe,unharmed,in full,and intact in the coming week.

Origin : San Antonio, Tx
Destination : Spokane, WA

Quoted Price : $13,049.37
Actual Price : $18,556.18

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