Auto Transport 123

Bad Costumer service and scammer

The person who run this company doesnâ??t respect you and have not manners donâ??t waste your time and money unprofessional

My car was here in a timely manner

It was good, they contacted me and it was here in a timely manner.

It was good

Move was good, pricing was really high, professionalism was good, I like it. I would definitely recommend.

the pricing was really high

Um the pricing was really high compared to the average. So that was bad there.

Run from this company

This is the worst company i had ever dealt with in my life. Customer service is ninexistent, after taking your miney they will never call you or answer any of your emails. They are liars and scammers. They also offer money to take bad reviews down.

Everything was done like it was ...

It was good, they delivered on time kept good communication and everything got done like it was supposed to.

The move was smooth and my car arrived ...

It was really good. They shipped my car and transported my car in five days and it was smooth ... The reviews online we kind of not so right and they took time to explain ... Why the reviews in open source websites were wrong. So that was a really good thing that they did. ...Everything was smooth, no scratches and the car was perfect except for dirt which was unavoidable.

Charged me about 25% more when they ...

It was a pretty good experience with them but once they got the car they decided they wanted to charge more money which I wasn't really thrilled with.

Stay Away from this company

This is the worst company to work with, they overcharge $150 more than any other carrier. These people are rip offs. Do not use this company, Period

Damaged my Vehicle - Would Not ...

$1800 dollars damage to front and hood of car during transport from Blaine Wash to Tampa Florida, and I was never compensated for the damage they caused. They contracted the transport out to Transport Express. I found out that with Transport Express I was responsible for the first $2500.00 worth of damage before their insurance would kick in. Terrible customer service with Auto Transport 123 and they stopped all communication with me. Do not use these guys.

It took a little longer

Everything went well. I wasn't there to pick it up because it took a little longer than what they told me it was gonna take. But other than that I think everything was ok. I had my friend pick up the car for me. It took a lot more than 10 days but I mean it wasn't really an issue for me cause I really didn't need the car so bad. I called them because I was gonna be in Florida for a little bit and I had to go to Puerto Rico so I called and said hey I'm about to leave and my cars not here yet. They said that it should be there tomorrow and it was a Monday. It wasn't there on Monday, it wasn't there on Tuesday, it wasn't there on Wednesday, it was actually there the following week. I wanted to be there to pick up my car and make sure that everything was straight but I had a friend picking up the car for me. I ended paying what they told me initially.

I wouldn't use them again

The move itself went fine although I was very unhappy with the way it was done. They made some promises but then they came back and said they didn't have to keep and I that I found to be kinda not appropriate. They only reason with them is they tole me they could move what I'm trying to get moved the next day. Then they came back and said oh no we have 3 days and that was never part of the agreement. I felt that was wrong and then they tried to act like it was my fault. Bottom line is I wouldn't use them again. [The car] got there, it got there fine.

The actual company was good

Everything was fine. The driver was kind of grumpy though but you know he's just the driver I suppose. The company was good. He was kind of foreign, couldn't understand him, he was rude on the phone, but the car got there safely that's the main thing. The actual company was good, the people in the office they were good.

They did it wonderfully

It was more than on time. Contacted me quickly, picked up my car quickly, no damage. They did it wonderfully.

It went well overall

It went good. Nothing was damaged everything was fine. The driver was good and very communicative. It went well overall.

Everything went perfectly there were ...

Everything went perfectly there were no problems at. The car was delivered on time but we don't know yet if it is perfect condition. We payed a little bit less than what they originally quoted.

A little damage, but it was fine.

The only thing is that the vehicle was damaged. I was requesting the insurance but they're still working out. Other than that everything was fine.

They were very communicative

It was great, they were very good. They were very communicative through out the whole process. I had no dealings with the driver himself, he just picked up the car and dropped it off to the body shop and they paid him. The car was delivered on time and there was no damage done on their end. They did give me a price quote and that's what I ended up paying in the end.

They did get everything done on time

They got everything done but throughout the process I tried to contact them and see if they could provide me with the insurance information. I tried to contact them but they were not very responsive. They did get everything done on time and they did everything they were suppose to do.

They were stalling me for a whole week

They were stalling me for a whole week, telling me we'll ship it right away but it was a whole week. I was kind of panicked because I thought they were going to take my money and leave me alone. They kept on telling me that they were gonna ship it soon, they kept saying tomorrow, tomorrow it'll be heading your way. They kept saying that for a week. I mean they were nice and everything but if they had told me upfront that it was going to take a week I wouldn't have worried and I would've felt better about it.

Everything went pretty smoothly

I contacted them and I got a free quote. Then they called me about the shipment and explained all the details. Their rates seemed reasonable and they had good reviews so I went with them. The car was picked up on time and I think it was delivered a day or 2 late but that was fine. Everything went pretty smoothly. I contacted them and they updated me on where the driver was and everything about that.

The car was very well taken care of

It went very smoothly. I was very pleased and the car was very well taken care of. He came on time and they were very courteous on both ends. I was very pleased with that.

It went fine

It went fine. They picked the car from our address in Delaware and it went fine. There were no damages. The driver was great he was a very kind person.

I've been waiting for the auto ...

I booked with them about a month ago and my truck is still in Oregon, they haven't actually picked it up yet. They keep promising and promising that's it's gonna be done and that they're working on it. They had a truck driver supposedly get ready to pick it up but they never called me or emailed me any information. The truck driver supposedly cancelled last second. He told them that the person on the other end wasn't willing to meet the driver somewhere but the quote was to pick up the truck at their house. That never happened and they just keep telling me to be patient. How patient do I have to be, I've owned the truck for a month and a half and I've been waiting for the auto transport for a month.

Good experience overall

The experience was good, and my car shipped properly,. The person who took my car was good. I gave a friend of mine their information to ship his car.

Very smooth transition

Pretty good they came on time to pick it up and pretty much delivered it on time, very smooth transition. They were very cooperative and very nice, no complaints about it. It was pretty nice no scratches, no dents everything went smooth. I would say they were all excellent, I was keeping my fingers crossed but everything came out pretty nice.

No issues, they were straight forward ...

The experience was really good everything was on time and they delivered on time. We didn't have any issues, everything was straight forward and easy for us.

It was fine

The customer service was fine, the pricing was comparable, and I would recommend them to friends and family. The pricing turned out to be more than what they estimated but it wasn't unreasonable.

I'm not satisfied

It wasn't good actually. I requested a particular date, they said they had a driver ready to pick up my car on that date. Eventually after making the payment and giving the deposit, they said the driver is not available and it will take another two or three days. I was not here when the car was delivered so one of my friends got the car, but he didn't have a chance to inspect the car fully. It was snowing throughout that day and the car was fully covered with snow it seems. On the top of the car, it had a scratch and a dent. I told the driver before loading my car into the carrier there's a chance of my top getting hit, he placed my car on the bottom of the carrier. There was only a little gap between my car and the steel bar. I thought when he hits a speed bump there might be a chance to hit the top roof of my car. He promised me he has that experience and nothing will happen. But my top has two dents on the right and the side, and there's a scratch also on it. So I'm not satisfied. I just called and told them about this and they were not concerned about this.

It was great

They were very friendly and on time. Whenever they said they would pick up my car, they came here exactly the time they said. Especially when it was snowing very heavy, they also got here on time and I think that's great.

My experience was good

Everything was hassle-free. The only thing--initially when I had the conversation they said it would be door-to-door service and they'd pick up my vehicle from my address. But actually that didn't happen. They asked me to take my vehicle to some parking lot and from there it was picked up. But other than that, I didn't have any problems. I would recommend them. They stuck to the deadline and everything. [The estimate] was exact. The amount that we settled on was the final amount.

Did everything as expected

The experience has been good. I think they were reliable, so whatever time they said, they arrived for pick-up and delivered on time. Everything was pretty reliable. It was a little higher price but I received all of the services that I requested. The crew was good and I would like to recommend them.

Prompt service - received car earlier ...

It was great. They did a great job. It was earlier than expected. I had another company that was supposed to do it that blew me off. So I had to expedite it and it cost a few hundred bucks more because I had to leave Florida. They picked it up the next day. It was in Ohio earlier than expected. No issues, no anything, great review. They did provide all the services that I requested. I would just recommend the company in general, it is not a scam company like a majority of them are. They came and they got the job done. It cost me over $1,000 because I had to expedite it across the country but they did the job. They did exactly what they said they would do. I didn't get scammed like the other one tried to do. I was in Florida when they got the car dropped of. A buddy of mine picked it up. I have great reviews all around. Everything went well. They did everything they said they would do and faster.

Good service.

I found auto transport service at Movers.com. The Movers.com is helpful and the service is satisfactory.

Excellent service

They just took care of business. They did it on time. They had a great driver. Everything was smooth as it could be. Pricing was fine. I received everything regarding services. When the car was picked up, I was little nervous. The person I was buying it from called me and said don't worry about what they are doing. He said these guys are excellent. He said this driver will take care of your car. That is exactly how they did. They loaded it smoothly. They unloaded it smoothly. It wouldn't drive when I bought it. It wouldn't crank up. They just took care of it. It was amazing. The crew were excellent - on time, competent, knowledgeable, excellent.