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Divine Van Lines

Divine Van LinesVerified MoverVerified Mover

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1.0(2) Reviews
Accuracy of Estimate 1.0
Moving Services 1.0
Packing Services 1.0
Professionalism 1.0

50% Recommended based on user reviews

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Membership(s) & License Info.

License Info: US DOT # 1635290
ICC MC # 602863
Insurance: On file: $750,000
Required: $750,000
Year of Estd: 4/26/2007

If this is your business / listing, Click here to update your info.

Divine Van Lines Location

Address

Divine Van Lines
8740 Remmet Ave
Canoga ParkCA 91304 USA


Contact Info

Toll Free: 866-993-4846
Phone: 818-287-7186
Fax: 818-287-7178



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Reviews

No Photo Lisa
December 28, 2013

1.0

Divine Vanlines

I cannot express the amount of disgust I have for this company. I have never felt so scammed or robbed. This company estimated our move based on a verbal description of items, providing a very low quote estimate and then raised the price considerably on the day of our move after arriving to our home a day late (on 11/25/13) on the eve my family and I were suppose to move across the country. At that point, what choice do we have? And they knew it. In addition to overcharging us on the amount of cubic feet of stuff we had, they also overcharged us $255 in supplies to wrap two flat screen tvs. In their paperwork they say they used 150 feet of bubble wrap and tv boxes. In realty they used approx 20 feet of bubble and duck taped a wardrobe box around the tvs. This company took 3 weeks to move our items (arriving at our home in NJ on 12/15/13). I spoke with Danielle several times who at one point told me her driver was stuck in bad weather in New York and that is why he would be late arriving with our stuff. In realty, this driver hadn't left California yet when she told me this lie. Divine Vanlines wasn't even the company who arrived with our stuff. Another company picked up our stuff from Divine Vanlines in CA and drove it here. We were never informed that they would outsource our move. 5 boxes were missing upon arrival of our belongings. I contacted Divine regarding their claims process and was told by Danielle she would send me forms which I have yet to receive. Danielle and the driver who picked up our belongings in CA called me on 12/23/13 to inquire as to why I was "blasting" them all over the internet. Within 6 minutes of this conversation they began to yell at me and my boyfriend and hung up on us. I am still uncertain as to their claims resolution process or how I can even attempt to gain my belongings back. Whatever you do, do not make the same mistake I did and use this company thinking they are an honest, small business. They are scam artists and will lie repeatedly to you with no hesitation.

Origin : Vista, CA
Destination : Haddonfield, NJ

Quoted Price : $1,605.50
Actual Price : $3,816.50

No Photo Keren
July 28, 2013

1.0

Best movers

The give me the best customer service The rap all they doing a good job You have to see them They know how to move

Origin : Encinitas, CA
Destination : Ok

Quoted Price : $2,349.00
Actual Price : $2,349.00


Divine Van Lines has many years of experience and aims to provide customers with reliable, guaranteed and personalized moving and storage services. Divine Van Lines is a full service moving company and provides trucks, manpower, packing supplies as well as storage. Our company is fully licensed, bonded and insured. The primary goal of the company is customer care and satisfaction. Delivering efficient and worry free ( stress) moving at a very affordable price is our top priority. All moves are planned and coordinated according to the customers’ individual needs. The packers take care that every item is handled carefully and the move is made without causing any stress to the customers.

LOCAL MOVES:

The company takes care of all moves, local or long distance with ease. A large fleet of clean and fully-equipped moving vans are used to transport the goods efficiently and quickly. The personnel designated to handle moves are courteous and well trained. They can be trusted to handle your move safely and economically. Divine Van Lines provides residential and commercial service including wrapping, packing and quality equipment at any time of the day. Divine van Lines helps you to make a checklist of all the items in order to assist with the moving.

LONG DISTANCE MOVE:

Long distance moves require more planning than local moves. Our moving staff will help you through all the details of moving. The responsibilities of moving are undertaken totally by Divine Van Lines. The staff at Divine Van Lines put in their best efforts to make your move a totally pleasant experience.

STORAGE:

Divine Van Lines has storage facilities that allow you to keep your goods until they can be opened.

Divine Van Lines offers free online estimates and also provides you with relevant moving tips that help in making your relocation easier.

Entity Type: Carrier
Operating Status: Authorized For HHG
Out of Service Date: None
DUNS Number: -
Power Units: 1
Drivers: 1
MCS-150 Form Date: 2/4/2013
MCS-150 Mileage (Year): 10,000 (2012)
Operation Classification: Auth. For Hire, Private(Property)
Carrier Operation: Interstate
Cargo Carried: Household Goods

Business Address:
18339 Collins Street Suite # 11 Tarzana, CA, 91356
Phone: 347-839-9883
Fax: 818-907-6060

Mailing Address:
18339 Collins Street Suite # 11 Tarzana, CA, 91356

Last Updated Date: November 29, 2013

Property Passenger Household Goods Private Enterprise
CloseCloseTickCloseClose

Authority

Type Common Contract Broker
Status Active None None
App Pending No No No

Insurance

Type BIPD Cargo Bond
Required $750,000 Yes No
On File $750,000 Yes No

Authority History

Subno
Auth TypeHousehold Goods Common Carrier
Original ActionReinstated
Original Action Dt.03/11/2009
Disposition
Disposition Dt.

Revocation

Auth TypeCommon
1st Served Date07/27/2009
Effective Date08/31/2009
ReasonInvoluntary Revocation

Active/Pending Insurance

Form91X
TypeBIPD/Primary
Insurance CarrierUnited Financial Casualty Company
Policy/SuretyCA 2003318
Posted Date01/30/2013
Converage From and To$0 - $750,000
Effective Date01/29/2013
Cancellation Date

Insurance History

Form91X
TypeBIPD/Primary
Insurance CarrierUnited Financial Casualty Company
Policy/SuretyCA 5333009
Converage From and To$0 - $750,000
Effective Dt. From and To 03/09/2009 - 08/21/2009 Cancelled

Insurance Address

CarrierAdriatic Insurance Company
Auth
Address3501 N. CAUSEWAY BLVD. METAIRIE, LA USA 70002
Telephone800-535-7291
Fax504-832-0605

Inspections

Inspection Type Vehicle Driver Hazmat IEP
Inspections 1 3 0 0
Out of Service 0 0 0 0
Out of Service % 0 0 0 0
Nat'l Average %
(2009- 2010)
20.72 5.51 4.5 N/A

Crashes

Type Fatal Injury Tow Total
Crashes 0 0 0 0

Review Information

Rating Date Rating Review Date Type
10/8/2013 Conditional 6/29/2009 Non-Ratable

Unsafe Driving

MeasurePercentileThreshold
00%
65%

Vehicle Miles Traveled (VMT) : 10000
VMT Year : 2012
VMT Source : Registration (MCS-150)
Average Power Units (APU) x Utilization Factor (UF) : 1.3
Total Inspections with Unsafe Driving Violations : 0
Total Unsafe Driving Violations : 0

Hours-of-Service (HOS) Compliance

MeasurePercentileThreshold
2.33< 3 insp. w/viol.65%

Relevant Inspections : 3
Total Inspections with Hours-of-Service (HOS) Compliance Violations : 1
Total Hours-of-Service (HOS) Compliance Violations : 1

Driver Fitness

MeasurePercentileThreshold
0< 5 driver insp.80%

Relevant Inspections : 3
Total Inspections with Driver Fitness Violations : 0
Total Driver Fitness Violations : 0

 

Controlled Substances and Alcohol

MeasurePercentileThreshold
00%
80%

Relevant Inspections : 3
Total Inspections with Controlled Substances and Alcohol Violations : 0
Total Controlled Substances and Alcohol Violations : 0

Vehicle Maintenance

MeasurePercentileThreshold
3< 5 vehicle insp.80%

Relevant Inspections : 1
Total Inspections with Vehicle Maintenance Violations : 1
Total Vehicle Maintenance Violations : 1

Hazardous Materials (HM) Compliance

MeasurePercentileThreshold
-Not Public80%

Relevant Inspections : 0
Total Inspections with Hazardous Materials (HM) Compliance Violations : 0
Total Hazardous Materials (HM) Compliance Violations : 0

Crash Indicator

MeasurePercentileThreshold
--65%

Average Power units : 1.7
Vehicle Miles Traveled (VMT) : 10000
VMT Year : 2012
VMT Source : Registration (MCS-150)
Average Power Units (APU) x Utilization Factor (UF) : 1.7
Number of Crashes : 0
Number Tow-aways : 0
Number with Injuries or Fatalities : 0
Number with HM Release : 0

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