Eurmove

Beware! Eurmove make multiple ...

DO NOT USE EURMOVE! Our daughter used Eurmove and had a wonderful experience. In light of this we contracted with Eurmove for our relocation. Our move went flawlessly and we were very pleased. Then the troubles began. Over the next weeks Eurmove made four random and unauthorized charges to our credit card which they had on file. These charges amounted to over $22,000 (considerably more than the cost of the move!). We instantly contacted Eurmove which acknowledged the charges had been made in error and promised a quick refund. They then asked for two days to determine how this had happened and then ask for four months to pay it back. The owner, Dwada, acknowledged the charges were wrong and promised two payments each month until the full amount had been returned. Now, more than five months later, we have received less than half of what they owe. These last five months have been filled with repeated declarations from Eurmove that a payment had been sent only to be followed by checks that are returned for “insufficient funds,” then repeated promises that we would receive two payments per month. We have never dealt with a more dishonest company. They illegally accessed our credit card making four large, unauthorized charges. They repeatedly lie, send bad checks, and lately, have just “ghosted” us. In the rare times they return our calls or respond to our emails they say, “a check was just sent” or one of the other empty promises they have repeated over more than four months. After showing a draft of this review to Dwada he promised (again!) to make two monthly payments until the full amount was repaid. I told him as long as he did this I would not post the review. He made one payment on March 4th and, once again, stopped making them and we are now 4 days past his last promised payment. DO NOT USE EURMOVE! THEY STEAL FROM CUSTOMER’S CREDIT CARDS, AND MAKE ENDLESS UNFULFILLED PROMISES. I HAVE NEVER SEEN SUCH POOR CUSTOMER SERVICE OR DEALT WITH A MORE DISHONEST COMPANY.

Professional and Courteous

The movers came on time and were very professional and courteous. Although there was a misunderstanding as to how many men were supposed to come the owner reduced the hourly price by $5.00 to compensate for the longer time it took to move. They were very efficient and took care of most of the furniture. There were some nicks ans scratches caused but I think that is always expected when moving a full home.