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Five Star Moving Company

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4.6(18) Reviews
Accuracy of Estimate 4.7
Moving Services 4.5
Packing Services 4.6
Professionalism 4.7

95% Recommended based on user reviews

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Membership(s) & License Info.

License Info: US DOT # 2549509
006873211C
Year of Estd: 3/1/2013

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Five Star Moving Company Location

Address

Five Star Moving Company
112 Crandall Rd
IrvingTX 75060 USA


Contact Info

Phone: 972-855-7232



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Reviews

No Photo Zavier
March 28, 2017

5.0

Good Job

Was very happy with their service. They did their job within the two hours effectively. The pricing was on par with others and would recommend to others.

Origin : Arlington, TX
Destination : Arlington, TX

No Photo Thomas
February 2, 2017

4.0

They did everything right.

They were very effective, efficient. They did a good job in regards to getting everything moved. They were very helpful, understanding when my wife was being very picky in regards to how things were packed, and they did an excellent job.

Origin : Dallas, TX
Destination : Dallas, TX

No Photo Jessie
January 30, 2017

5.0

We were very very happy with them.

It was a wonderful experience. They were very good. The timewise was excellent. They did a great job in moving all of our furniture out of the storages. Out of two storage rooms that we had they moved everything out carefully and when they got here to the house they moved everything in. Put it in the rooms they belongs. They even set up one of our desks. They were very good. We were very very happy with them.

Origin : Grand Prairie, TX
Destination : Fort Worth, TX

No Photo Paula
January 17, 2017

5.0

It was very good

They are trustworthy. They came on time. They did a good job. They were a little less expensive, and that is why I chose them. Everything was really good.

Origin : GRAND PRAIRIE, TX
Destination : SAN ANTONIO, TX

No Photo German
November 23, 2016

4.0

Positive experience

Yeah, it was Five Star Moving Company, and overall, the process of moving my stuff was good. I would leave a positive review for this rate.

Origin : Irving, TX
Destination : Frisco, TX

No Photo Anonymous
November 22, 2016

5.0

It was absolutely fantastic. They took ...

It was absolutely fantastic. The guys did everything possible and impossible to not damage my new brand hardwood floors. They covered up the floors. Everything went well. Nothing got broken.

Origin : Dallas, TX
Destination : Decker Prairie, TX

No Photo Anonymous
October 14, 2016

5.0

Fine

There were two movers. Everything was fine. They were quick. Including heavy items. Everything was very fine. No damage.

Origin : Dallas, TX
Destination : Dallas, TX

No Photo Amy
October 4, 2016

5.0

I am satisfied

They did an excellent job. I used them twice in the past month. I moved to storage and then to my apartment when it was ready. And I recommended them to my roommates. We had no problems or issues. They showed up on time. We paid the price we were quoted. They were very fast and took great care of all of my stuff.

Origin : Dallas, TX
Destination : Plano, TX

No Photo Bryce
September 12, 2016

There was a lack of communication and ...

Basically the first issue started with the selling point - so the salesmen and what they were telling me. Basically, I gave them a full run down where I was living and what needed to be moved. So, they gave me an estimated time frame to do the whole move. It ended up being three times that amount to get it all done. Basically, that had to do with sending inexperienced people that have never moved before. My understanding was that I was getting two experienced movers and it would take a reasonable amount of time, obviously because you're paying by the hour. Basically, I don't want to pay to train the new guys to get on board. That was the issue with that. The other issue was with communication between myself and the salesperson. Theming saying that the time was going to stop in between - the time when they were loading and unloading and the time to get to the new location. Their selling point was that the time would stop and there would be a flat $40 fee for that travel time. That was not the case. So, a lot of conflict and a lot of issues with that. I ended up calling the managers and saying that they either take my stuff back to my house and I would hire someone else to do it and not pay them anything or I was going to negotiate a flat fee with them because I needed to get this move done. It was shaping up to an $800-900 move if I kept letting it go the way it was going.

Origin : Keller, TX
Destination : Addison, TX

No Photo George
August 17, 2016

5.0

Everything was done as I expected.

Review They were professional. They came on time. They did everything I asked them to do. They were able to deliver everything on time. Everything was done as I expected.

Origin : Garland, TX
Destination : Garland, TX

No Photo Raji
August 15, 2016

5.0

Perfect!

They are very good. Their rates are very good. I have actually compared their rates with other companies as well and these people are really good. Very reasonable and on time, very patient and perfect. I like their services.

Origin : Irving, TX
Destination : Irving, TX

No Photo Courtney
June 29, 2016

5.0

They were quick and efficient.

It was very easy to set up, they accommodated the appointment time I requested and they were very efficient and moved very quickly.

Origin : Plano, TX
Destination : Fort Worth, TX

No Photo Rishi
June 28, 2016

4.0

They gave me a quote with a fixed ...

I called them, someone came and actually gave me the quote by coming to my home which was very helpful. he gave me a fixed price which was going to be this is the minimum price, this is the maximum price depending on how much time it takes to pack and load and stuff like that. They showed up on time, they moved my stuff and I paid them.

Origin : Plano, TX
Destination : Austin, TX

No Photo Ralph
May 23, 2016

3.3

It was fair. They didn't seem to ...

It was fair. They broke a piece of furniture, my futon, and they said they didn't do it. I didn't argue with them but it was obviously done by them. Also, there's a couple of movies missing that I knew were in my dresser drawer when they moved it. They're obviously gone. The dresser drawers were rearranged. I don't know what that was about. It was weird they took a movie or two. Other than that, they did okay. They didn't seem to damage anything too badly. They were pretty quick with the move. Another thing I didn't like was that they negotiated one thing over the phone and tried to do something different when they got there in person. But for the most part, we stuck to the deal.

Origin : Fort Worth, TX
Destination : Jollyville, TX

No Photo Vanessa
May 6, 2016

3.0

Minus a problem with the wrapping they ...

Overall it was a pretty good experience ... They're very affordable, one of the cheapest I found in the area. They were on time. ...[But] they didn't really secure a lot of my stuff. They had all the blankets and everything with them but they didn't bother to use any of them. ...I had a leg of my TV stand broken, several of my dresser drawers were chipped. Nothing major. ...But other than that they were fine.

Origin : Euless, TX
Destination : Fort Worth, TX

No Photo Eleanor
March 25, 2016

5.0

Efficient and quick!

They were timely, they were professional, and they were very careful with my furniture and everything. They were efficient and quick!

Origin : Highland Village, TX
Destination : Keller, TX

No Photo Anonymous
March 25, 2016

5.0

They were wonderful!

They showed up, they were friendly and moved everything in a timely manner. Their cost was nearly half of all the other companies we got a quote from so it was very reasonable. They did a speedy job, there were no hidden costs, they were very open and friendly. They were wonderful!

Origin : Richardson, TX
Destination : Garland, TX

No Photo Mark
January 29, 2016

4.8

Pricing was quite good.

It was fine. They showed up and moved me. The pricing was quite good, they were better than others.

Origin : Nevada, TX
Destination : Lavon, TX

No Photo Rakshya
January 26, 2016

4.5

The company was really good!

They were really good, they arrived on time and took care of all the stuff.

Origin : Irving, TX
Destination : Lewisville, TX


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