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Gouffon Moving and Storage Co.

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5.0(8) Reviews
Accuracy of Estimate 5.0
Moving Services 5.0
Packing Services 5.0
Professionalism 4.9

100% Recommended based on user reviews

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Membership(s) & License Info.

Member of BBB: Yes
License Info: US DOT # 553340
ICC MC # 273542
Insurance: On file: $750,000
Required: $750,000
Year of Estd: 1/1/1887

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Gouffon Moving and Storage Co. Location

Address

Gouffon Moving and Storage Co.
1540 Amherst Rd
KnoxvilleTN 37909 USA


Contact Info

Toll Free: 865-584-8545
Phone: 865-300-4954
Fax: 865-584-4303



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Reviews

No Photo Sharon
August 11, 2015

5.0

GREAT JOB

I cannot say enough good things about the quaility and care that was given to my move. They were on time, professional, polite, and conscientious about my belongings. I highly recommend this company. The experience from beginning to end was outstanding!

Origin : Knoxville, TN
Destination : Maryville, TN

No Photo Tom
April 6, 2015

5.0

They did it again!

This is the last of several moves with Goufon and they did it again. I mean they did another professional, on time, efficient move for us. This company is the only one I'll ever recommend. They (the people) are that good!

Origin : Knoxville, TN
Destination : Maryville, TN

No Photo Nicole
April 2, 2015

5.0

great company

They did a great job I would highly recommend this company showed up on time didn't have to wait they were careful professional at all time and used their time management skills amazingly. Prices are great I was very pleased with this company .

Origin : Maryville tennessee
Destination : Knoxville tennessee

Quoted Price : $200.00
Actual Price : $200.00

No Photo Lester
July 5, 2014

5.0

Best move ever

I can't say enough about how wonderful Wesley and his crew were in moving us to our new home. They arrived right on time, prepared our furniture and loaded the van quickly and efficiently. When we arrived at our home, they swiftly unloaded, putting everything just where we wanted. No damage, no hassle, they made the unbearable experience of moving tolerable. They are just the best movers I've ever used.

Origin : Knoxville, TN
Destination : Knoxville, TN

No Photo Susan
January 23, 2014

5.0

Most professional movers I've ever seen

I was impressed. They were moving antique furniture that had been in the family for a couple hundred years, they went through and as soon as they came in the door they marked down any damage that had already been done to house, like paint chips around the front door and bedroom door and any damage to the furniture and anything they saw they put a little sticker on the furniture, wrote it down on a list, and they had a crate for the mirror, made a crate for the glass top on the dresser -- it was expensive, but there was no damage to the house or the furniture when it was delivered -- I was impressed, I've never seen a group of people more professional than this one. The mattresses were wrapped, all the furniture was wrapped so the drawers wouldn't slide in and out, the antique secretary -- they put padding on the inside, put cardboard and more padding on the outside, shrink-wrapped the thing and when it rode from Knoxville, TN to Raleigh, NC it was between mattresses. Not one piece of glass was chipped, nothing. It was just like the day it was made. They have been in business for 125 years, they have the highest rating the BBB can give to any company and I would recommend them to anybody. You will not see a more professional group of people. They were so polite too. They were on-time, they were professional, they were neatly attired. The crew was as professional as the service I got. The customer service was fantastic too. I would call the office about a question I had, they would email a response right back or answer the question right away and if there was nobody there to answer they would take a message and call me back 10 minutes later.

Origin : Knoxville, TN
Destination : Raleigh, NC

No Photo Wesley
November 21, 2012

5.0

Highly prompt and on-time service

I would like to applaud the services done by this moving company in helping me move to Covington, Georgia. The movers were highly prompt and on time. They were friendly and were eager to help and their pricing was on target. They damaged our door but they fixed it. I would definitely like to recommend them to my friends and family who intend to move in the near future.

Origin : Elizabethton, TN
Destination : Covington, GA

No Photo Cara
June 22, 2012

4.8

job well done

The quoted price is hourly. Everything went smoothly. The guys were nice although I had to ask one of them to get off his cell phone a couple of times. Total move time was under 2 hours, and I paid for 1 hr of travel time. The move was pretty painless and went as well as could be expected. They paid attention to the labels (ie: top load or fragile) and nothing was damaged. I was not charged for materials that they used. Would use again.

Origin : Knoxville, TN
Destination : Westhaven, TN

Quoted Price : $92.00
Actual Price : $92.00

No Photo Deborah
May 21, 2012

5.0

Fast and friendly

I chose to pay more for three movers but really saved money in the long run. They didn't take a break and were careful with my household items. I was moving a large amount into a storage unit measuring 10x20. They fit everything into it floor to ceiling, I don't know they did it. In a few hours they did what most movers would do in a whole day. They joked and laughed the whole time making something stressful into fun. I sat on a chair watching them puzzle together my stuff into the storage unit with amazement. I will definitely be using Gouffon to move me out of storage to my home in FL.

Origin : Kodak, TN
Destination : Kodak, TN

Quoted Price : $680.00
Actual Price : $680.00


We, Gouffon Moving and Storage, are established in the year 1887 to deliver quality service for the people in relocation. We have customers who are well satisfied with our services. We started this company keeping in mind the need of our customers. Serving for more than a century gave us more experience in the relocation field, and at the same time we still continue to know the needs and concerns of the customer since it keeps changing from time to time. In all these years the equipment and facilities used for relocation and storage have changed but not the quality of the service we provide which is always the best. We continuously upgrade our facilities with the changing needs and times, to serve our customers much better.

Our professional movers will take every possible step to minimize the damage to your belongings. If you find any damage to your belongings, we will give coverage of its expense depending on the percentage of the damage. We take assignments for local and long distance travel, providing services like packing, crafting etc. An accurate expense of the entire travel will be pre-planned by our executives and you can avail it on hourly basis or flat rates according to your choice. The drivers will undergo drug and criminal screening before they start. Along with these services we offer our customers with storage space on demand. You can store medical and company records, single carton to an entire apartment in our storehouse.

Our storehouse covers 100,000 sq.ft of space with modern security facilities like climate controller, burglar and fire protection, and securities round the clock. Feel free to know more about us on call and book us for your next move.

Entity Type: Carrier
Operating Status: Authorized
Out of Service Date: None
DUNS Number: -
Power Units: 18
Drivers: 15
MCS-150 Form Date: 5/23/2013
MCS-150 Mileage (Year): 400,000 (2010)
Operation Classification: Auth. For Hire
Carrier Operation: Interstate
Cargo Carried: General Freight, Household Goods

Business Address:
1540 Amherst Rd Knoxville, TN, 37909
Phone: 865-584-8545
Fax: 865-584-4303

Mailing Address:
Po Box 52214 Knoxville, TN, 37950

Last Updated Date: November 29, 2013

Property Passenger Household Goods Private Enterprise
TickCloseTickCloseClose

Authority

Type Common Contract Broker
Status Active Active None
App Pending No No No

Insurance

Type BIPD Cargo Bond
Required $750,000 Yes No
On File $1,000,000 Yes No

Authority History

Subno
Auth TypeHousehold Goods Common Carrier
Original ActionGranted
Original Action Dt.08/03/2004
Disposition
Disposition Dt.

Revocation

Auth TypeContract
1st Served Date07/19/2002
Effective Date06/23/2002
ReasonInvoluntary Revocation

Active/Pending Insurance

Form91X
TypeBIPD/Primary
Insurance CarrierHanover Insurance Co.
Policy/SuretyAHA8380709
Posted Date05/05/2011
Converage From and To$0 - $1,000,000
Effective Date08/01/2010
Cancellation Date

Insurance History

Form91X
TypeBIPD/Primary
Insurance CarrierHanover Insurance Co.
Policy/SuretyAHA8380709
Converage From and To$0 - $750,000
Effective Dt. From and To 08/01/2006 - 08/01/2010 Replaced

Insurance Address

CarrierConsolidated Insurance Co.
AuthTherese Zinn
Address1180 WEST PARK PLACE MILWAUKEE, WI USA 53224
Telephone
Fax

Inspections

Inspection Type Vehicle Driver Hazmat IEP
Inspections 20 25 0 0
Out of Service 2 2 0 0
Out of Service % 10 8 0 0
Nat'l Average %
(2009- 2010)
20.72 5.51 4.5 N/A

Crashes

Type Fatal Injury Tow Total
Crashes 0 0 0 0

Review Information

Rating Date Rating Review Date Type
4/25/2011 Conditional 7/4/2011 Compliance Review

Unsafe Driving

MeasurePercentileThreshold
1.05< 3 insp. w/viol.65%

Vehicle Miles Traveled (VMT) : 0
VMT Year : -
VMT Source : -
Average Power Units (APU) x Utilization Factor (UF) : 18
Total Inspections with Unsafe Driving Violations : 2
Total Unsafe Driving Violations : 2

Hours-of-Service (HOS) Compliance

MeasurePercentileThreshold
1.0757.1%
65%

Relevant Inspections : 25
Total Inspections with Hours-of-Service (HOS) Compliance Violations : 5
Total Hours-of-Service (HOS) Compliance Violations : 6

Driver Fitness

MeasurePercentileThreshold
0.07< 5 insp. w/viol.80%

Relevant Inspections : 25
Total Inspections with Driver Fitness Violations : 1
Total Driver Fitness Violations : 1

 

Controlled Substances and Alcohol

MeasurePercentileThreshold
00%
80%

Relevant Inspections : 25
Total Inspections with Controlled Substances and Alcohol Violations : 0
Total Controlled Substances and Alcohol Violations : 0

Vehicle Maintenance

MeasurePercentileThreshold
2.522.6%
80%

Relevant Inspections : 19
Total Inspections with Vehicle Maintenance Violations : 9
Total Vehicle Maintenance Violations : 12

Hazardous Materials (HM) Compliance

MeasurePercentileThreshold
-Not Public80%

Relevant Inspections : 0
Total Inspections with Hazardous Materials (HM) Compliance Violations : 0
Total Hazardous Materials (HM) Compliance Violations : 0

Crash Indicator

MeasurePercentileThreshold
--65%

Average Power units : 20
Vehicle Miles Traveled (VMT) : 0
VMT Year :
VMT Source :
Average Power Units (APU) x Utilization Factor (UF) : 20
Number of Crashes : 1
Number Tow-aways : 0
Number with Injuries or Fatalities : 1
Number with HM Release : 0

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