International Van Lines Inc

Professional, efficient, and were ...

Professional, efficient, and were extremely competent in moving my baby grand piano....that's part of the reason why I decided to use this mover again....they still know what they are doing, 6 years later. Highly recommend

Fantastic experience

Our experience with International Van Lines was fantastic. They took care of every detail, making our move worry-free.

Professional team

The IVL team was punctual, professional, and adhered to their pricing commitment, arriving promptly at 9am and completing the task by 1pm. Highly recommend!

Professionalism and expertise

Impressed by the efficiency and reliability of International Van Lines. From packing to delivery, every step of our international relocation was handled with professionalism and expertise.

Amazing experience

I can’t recommend this company enough!!!! I HIGHLY suggest you look no further than International Van Lines. They are highly rated for a reason. Upon my first initial call and every conversation after, The IVL team was extremely pleasant, kind, and accommodating. They were extremely prompt and helpful every step of the way. I am so grateful they were able to make something work for me on such short notice.They were fast, professional, efficient, everything positive you could say. I cannot thank these men enough for helping me. Anyone moving should call them immediately. Thank you again.

Great service

I was thoroughly impressed with International Van Lines from start to finish. Their team was professional, courteous, and went above and beyond to ensure that my move was stress-free. Everything arrived safely and on time, and I couldn't be happier with the service. I would definitely use them again in the future.

Five-star experience

Five-star experience with International Van Lines! From the initial inquiry to the final delivery, their team exhibited expertise and professionalism. They took the hassle out of moving and delivered beyond our expectations. Highly recommend!

Fantastic experience

Absolutely fantastic experience with International Van Lines! From the initial quote to the final delivery, everything was handled with care and precision. Their dedication to customer satisfaction truly sets them apart. Couldn't be happier with the outcome of my international move.

Efficient and Professional!

Efficient and Professional! International Van Lines delivered on their promises with precision and professionalism. I couldn't have asked for a better moving experience.

Knowledgeable Staff

I was initially nervous about moving internationally, but International Van Lines made the process incredibly easy. Their staff was knowledgeable and guided me through every step of the way. I was impressed by their attention to detail and dedication to customer satisfaction. Thank you for making my move a success!

Top notch Customer service

International Van Lines made my long-distance move stress-free and seamless. Their customer service was top-notch, and their moving crew was punctual and courteous. I was impressed by how smoothly everything went, from packing to unpacking. I wouldn't hesitate to use their services again in the future.

Exceptional Service!

Exceptional Service! International Van Lines made our move stress-free and efficient. From the initial consultation to the final delivery, their team exhibited professionalism and expertise. Our belongings arrived safely and on time, and we couldn't be happier with the overall experience.

Good experience with International Van ...

IVL did a great job with my move from Houston to Indiana. My rep Justin and the crews all worked hard and did a great job so they get 5 stars from me.

HORRIBLE! DON"T USE THIS COMPANY! 50% ...

Our experience has been poor since the moment we signed the contract. The pickup was a day lae and ran an extra day because the truck provided was too small and the facility was 5 hours away. This caused the buyer to miss their move-in date. Since that time we have been unable to obtain status of our property and its delivery. Our first inquiry was answere "in our warehouse" without being more specific. Despite having requested delivery three weeks in advance we still cannot get status information or find out whether our delivery is exxpected to be on time. The following gobbledegook is the response we received: "I received your request for a delivery update. Please allow up to one week after your pick up to start receiving delivery updates. If you have a future requested delivery date,you will receive updates closer to your requested date. I cannot provide you any updates until the week of your requested delivery date. If your requested delivery date is today,or has since passed,I will have an update for you within 24-48 hours. I assure you I will send you an update by email and phone once I have one." I have also been unable to get an estimate for additional storage charges beyond the 30 days included in the contract,or a statement of when the storage period started and will end relative to pickup and delivery. Horrible horrible horrible.

NO KNOWLEDGE/DONT CARE- YOUR JUST A ...

From being pushy upfront to get it booked, to using a 3rd party to move your items, to speaking limited English and not being able to explain the contract, that was just the beginning. Took 3 weeks for them to load from a warehouse and then an additional week to get it to my location. When arrived, Company Hired Craigslist help to unload. One of the unloaders wore furry flip flops. Very Limited communication throughout this process only when I reached out wondering what the hell is going on. I work in Real Estate and I have never experienced or even heard the lack of customer service and problems that I had with anyone else. I was just a number to them. At the end, I had expensive items damaged and they just referenced the contract. For a 1700 item they would give me no more than approx $25.00 per the .60 cents per pound rule. Based on this it is very little out of there pocket which allows for them to mishandle your items. They have a script and they stick to it. No one really seems to know what is really going on. They just push you to the next or say "Let me look into it" I can only state that alot of their reviews would have to be fake. Mover beware. Larger isn't always better.

Neverending Nightmare Move

We have had an absolutely horrific experience with International Van Lines. We hired them for a move from California to Ecuador in September, and now, in the last days of 2020, we have still not received our property after over THREE MONTHS! They quoted us $9270, and we have paid just under $20,000 so far, 214% more than the quote. The increased price was caused by them botching the move from the beginning and not getting approval from their agents in Ecuador before shipping. And to show you what kind of company they are, instead of apologizing and taking responsibility for their errors, they are threatening to hold all our worldly belongings hostage once they actually get them in their hands. Merry Christmas to you too IVL. Mover beware. There are many legitimate moving companies out there who are not consistently abusive to their customers. Check around the web for real reviews of IVL. They claim to have great reviews and have won awards, but when you really check them out and read peoples' experiences, they treat their customers like crap. They lie, then charge you more, then lie, and charge you more. I'm out $20K and three months without my home, my car and my tools for work. They really have screwed us over big time and we have had to pay lawyers and arbitration on top of it to try to recover our things and make IVL take some sort of responsibility for the damages they have caused us. I'd be happy to furnish documents if anyone questions the validity of any of these claims. You've been informed and warned...

Recommend them

We had a wonderful experience with this team. hey were able to send 6 movers in the afternoon and they got our entire house moved in estimated time. All were polite and courteous. Extremely professional and hard working. I would highly recommend using this company. The office is very responsive and overall the staff is nice to work with. Thank you!

Great move

I had such an excellent experience with the team at IVL. I was seriously impressed with the speed at which it all to done, yet everything was done to perfection. The team was unbelievably responsive and helpful with my zillion questions. Thank you!

Excellent team!

These guys were amazing! They were on time and totally fast. They had a huge truck and everything fit no problem. Door to door service and they wrapped everything so nothing would be damaged. Recommend them

Very Professional Service!!

The moving coordinator was wonderful, very friendly, and thorough. I've never moved before and he explained everything to me. The pickup crew was very nice, neat and presentable. They packed up my things really nicely and were a pleasant bunch of guys. I got my items and nothing was broken. I had a scratch on a little table, but it was too little. I had a lot of antiques and was very afraid because they were my great great grandma's, but everything turned out really, really well.

Excellent!!

They are THE BEST. They are quick, polite, and strong. I added a gigantic piece of furniture in my move today and they still completed the job under budget and without complaint. I definitely recommend IVL! Excellent.

Great value for the money!

The morning of our move there were a few issues, but the team worked hard to make things right and management was responsive and very easy to work with. All our items arrived in great shape, our floors/walls were not tarnished and the team was very pleasant. Great value for the money!

Very friendly respectful and ...

Not only was this team prompt and professional. He and team made every effort to make the packing from one home to delivery to another go so smoothly and quickly and efficiently. This company and team were ready to work even though It was a very cold winters day! All furniture and boxes arrived in great shape. They maintained a clean environment and kept the floors and carpets clean with runners etc. The use of wardrobe boxes made closet emptying a breeze. Very friendly respectful and hardworking staff.

Thanks!!

They were able to move everything in 2 hours somehow, even though I thought it would take at least 3. They never took breaks and took care to ensure my fragile items (TV, etc.) were transported in one piece. They were fast, professional

Thank you so much everyone!

All the guys that he brought were great and very helpful. There was a slight scratch on one of the love seats and he accommodated me right away. If would definitely recommend these guys for a move and will hire them again if I am moving again in the future! Thank you so much everyone!

Had a great experience!

Had a great experience! They showed up early, were very kind and went above and beyond to help! They worked efficiently and had a great attitude--overall it was highly positive!

The price was fantastic!!

They were keen to get on with it and I was confident enough to leave them to it. Everything was moved safely and without anything going missing or breaking. The price was fantastic- we were on a budget and didn't expect such brilliant service for such a low price! I've recommended them to everyone I know!

I will only hire them from now on.

I am quite the relocation expert. But never have I seen movers as capable as the ones from International Van Lines. I was just taken by surprise with the efficiency and skills displayed by the four men. The company quoted quite reasonably to begin with. So I was expecting a mediocre moving experience. But the movers who arrived right on the clock were anything but mediocre. They packed up everything very quickly and loaded them onto the van. It took them just 3 hours to pack up my house. I was so sad to leave my hometown. But the men from this company made moving seem like a pleasant experience. I will only hire them from now on.

Very professional and supportive ...

I'm very happy with the service both over the phone and during the move. We were informed the whole time on the status of our belongings. Very professional and supportive service.

I’m grateful for their service.

I’m grateful for their service. All my stuff arrived complete and without damages. The movers that delivered my stuff called me 4 hours before arrival and they showed up right on time. Besides punctuality they evidenced their professionalism and nice service during the whole move. I’m a satisfied and happy customer.

Thank you for the great service!!!

I have moved many times over the years and this was by far the easiest and most positive experience I have ever had with a moving company. Customer Service was very efficient and accommodating setting up the details. And the three gentleman who were assigned to my move were outstanding - prompt, fast, friendly, very professional. I'd recommend your company to anyone!

Highly Recommend them!!

First of all, they don't have hidden fees, I mean if they quote a rate you will pay only that price and no extra charges. It is very important for me cause I have my own business and I make unique wooden accessories. I was looking for an affordable state to state mover whom I could turn regularly to get my raw materials delivered. They offered me flat price rate for moving on a long distance so I agreed immediately. Now we are kinda partners.

Scammer

I think all there 5 star rating are fake. International Van lines are scammers. Do not trust them. They will bid your move out. Mine was bid out to Gts Shipping Window Inc. I tried to get insurance for my move, but they just jerk me around. They never return my calls on the insurance or when there was an issue on the delivery date with Gts Shipping Window Inc. When they finally came, they missed the our appointment date and keep my household items hostage. After, I pay for my items my wine collection was stolen, furniture, and items were damage. Guess that was the reason why they didn't want me to get insurance. All and all please so not trust them. They will just find another victim.

Awesome Movers!!

If I could have, I would have picked 10 stars for International Van Lines. Everything I did with this company was wonderful. They were not only on time, every-time, but the people that I worked with were simple wonderful. Many thanks...International Van Lines...

We were very pleased with the ...

We were very pleased with the professional and friendly service we received and wouldn't hesitate to recommend International Van Lines to anyone needing a moving company.