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Jakes Moving And Storage

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3.1(4) Reviews
Accuracy of Estimate 3.0
Moving Services 3.3
Packing Services 3.3
Professionalism 2.8

50% Recommended based on user reviews

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Membership(s) & License Info.

Member of AMSA: Yes
Insurance: On file: $750,000
Required: $750,000
Year of Estd: 11/18/2008

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Jakes Moving And Storage Location

Address

Jakes Moving And Storage
7811 Montose Road
PotomacMD 20854 USA


Contact Info

Toll Free: 877-808-1233
Phone: 301-424-1394



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Reviews

No Photo George
February 15, 2020

4.8

Last Minute Request

This was a Last Minute Request. The company we had scheduled to do our move did not show up. I called Jake's Moving and Storage and they had a team there in 3hours. The movers were amazing. I had never hired a moving company before and now I will never move without one. They were well worth the money. They had boxes and helped pack things I had missed. They wrapped all the furniture and TV's,were careful not to break or damage anything. They even moved items from the attic and garage. I would highly recommend Jake's Moving and Storage to anyone that's planning a move.

Origin : MD
Destination : MD

Quoted Price : $1,200.00
Actual Price : $1,350.00

No Photo Stephanie
March 19, 2017

2.8

Not what I expected

I have to say I am extremely disappointed the recent experience I had with Jake's moving. I booked my reservation and received my non-binding quote document via email. In big don't they provide the breakdown, expected cost, and confirmation of date and time. In very tiny writing at the bottom of the quote there is a disclaimer that an additional 5% will be charged to the grand total if the final payment is made by credit card. Please let me advise that this is at the way bottom and is very fine writing. The movers arrived on time and quickly began packing up my apartment. While they were quick, they left empty tape rolls at my first apartment. Once finished we headed to my next apartment. They quickly unloaded my stuff and reassembled my furniture. When I was provided my final invoice the math was wrong. The mover had actually rounded up my totals. It wasn't until I pointed out that he was overcharging me for no reason, was he like oh sorry about that, and tried to fix the total. I had him call his manager to which the manager just told him to fix the math. The manager was not very empathetic towards the situation and didn't ask if there was anything they could do to fix the fact that the mover had simply rounded my total up instead of accurately calculating my total. The manager took my money for the correct balanced actually owed and that was it. The movers then left. Outside my new apartment was packing material left by the moving crew, just balled up. So at both places they had just left packing material for me to clean up. So with all this said, if you go with this company they will be quick and handle your items with care, but check the math on the invoice, remember if you are paying with credit card there will be an extra 5% tacked on to your bill, and understand you might be cleaning up packing material left by the moving crew.

Origin : Gaithersburg, MD
Destination : Rockville, MD

Quoted Price : $550.00
Actual Price : $657.00

No Photo Dustin
December 31, 2013

1.8

My moving nightmare became reality ...

I hired Jake’s Moving and Storage to move my household goods on 31 May 2013 from Maryland to Virginia, about 55 miles. In summary, I would rather move every piece of furniture, box, clothing article and everything I else I own myself than ever dealing with Jake’s Moving and Storage again. They are a bunch of amateurs, completely incompetent and uncaring, and should really find a different profession. In the end, I am extremely upset that I paid nearly $2500 for a day of stress, sweat, labor and exhaustion…I could have experienced that for free. This experience is seriously similar to multiple ‘horror’ stories I read about online prior to choosing a moving company. I chose Jake’s Moving and Storage due to their good feedback. It is clear that I made a tremendous mistake by doing so. Don’t make the same mistake. My family’s experience moving experience with Jake’s Moving and Storage was anything but pleasant. Starting with the movers not arriving at my Maryland home until 10:00am, which is extremely late to start a move, and ending with them not leaving my new Virginia house until 3:30 the next morning. I was quoted for 9 hours, and it ended taking them over 15 hours! They claimed they could move my household belongings in one trip with one large truck and 4 guys; however, instead it took them two trips, 5 guys and my wife and I helping. This is after I demanded they come out before the move to inspect my household goods and ensure they could do it in one trip. This in itself is a prime example of their incompetency. Because they were still unpacking our belongings at 2-3 am the next morning, my wife and I had to help finish unloading, unpacking certain items to remove their company’s pads, blankets, etc to just get them out of our home. My wife and I of course didn’t receive any compensation/discount for stepping in and helping out. It was taking them so long I ended up having them put much of our goods in our garage instead of having them place them where they belonged as that would have only taken much longer. To top it off, they didn’t even get all of our belongings from our old house; I had to finish moving my other stuff throughout the weekend. Further, this isn’t to mention that they damaged my walls, hardwood Brazilian Cherry floors, punctured a 6 inch x 8 inch hole in the ceiling, among other things. They didn’t offer to fix or even apologize for much of this damage. The company stated that they would send out a repairman to conduct some of the repairs. However, the repairman and/or the company didn’t show up twice. I ultimately had to coordinate with a third party repairman to patch the hole and in the ceiling and paint it, in addition to fixing the banisters on my basement stairs. I eventually did receive a check from their company a week or two later. However, I still have numerous scratches on my hardwood floors, as well as on my walls in the basement and stairway.

Origin : Maryland
Destination : Virginia

Quoted Price : $1,600.00
Actual Price : $2,300.00

No Photo Jessica
February 1, 2013

3.0

Trusted Movers, I can reccomand !

Jake's Moving has helped me move on numerous occasions. They aren't like any other moving service. It seems like they have a small, dedicated team, which moves quickly, efficiently, and safely. I trust them more than any of the other "local" movers, especially for my art. Shimon is awesome!

Origin : Washington, DC
Destination : Rockville, MD

Quoted Price : $1,208.00
Actual Price : $1,220.00


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