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Liberty Moves Inc-North Carolina

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1.5(1) Reviews
Accuracy of Estimate 1.0
Moving Services 1.0
Packing Services 3.0
Professionalism 1.0

100% Recommended based on user reviews

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Membership(s) & License Info.

License Info: US DOT # 3002054
ICC MC # 01046305
Year of Estd: 4/9/2015

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Liberty Moves Inc-North Carolina Location


Liberty Moves Inc-North Carolina
15 Diamond Hear Dr S
PinehurstNC 28374 USA

Contact Info

Toll Free: 877-877-2251

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No Photo Cha'reatha
March 20, 2020



*******DO NOT HIRE LIBERTY MOVES******* My review/complaint relates specifically to the horrible customer service by owner, Landon Rozier, after the job was completed. My dryer was damaged by owner Landon Rozier during my move which now has a dent that he is refusing to repair. Initially, I was advised by Landon that he would take $150 off my total bill and later changed to $100. Landon confirmed that I wasn't satisfied for any reason, contact him and he would contact his Whirlpool guy and have repaired. Days later, I noticed when I opened my dryer all the way (rather than half way, as he did previously), the top drop down. I can close it if I hold and lift it up. Since I didn't want to take the chance on damaging it even worse, I reached out to Landon requesting for my dryer to be repaired. Since Landon deducted $100 from my bill, I told him whatever the total for repairs, I will pay the $100 back to him and he'll be responsible for the rest. I figured since he promised to have it repaired, it wouldn't be an issue. I WAS WRONG... Landon advised since he "broke even" with my move and didn't make any money, he wasn't going to repair my dryer. Landon doesn't understand that damage to property has nothing to do with what I paid and didn't pay. It now appears that once he's aware of the review, he responds by sending me a negative text message. He also indicated that I should also add my negative reviews to movers.com, Next Door and Porch. Landon think this is joke with all of the "smiley face mojos and LOL's" all the while confirming that he still wasn't going to repair my dryer. These comments are very hurtful. So, per his request, I'm posting a review on movers.com

Origin : Charlotte, NC
Destination : Charlotte, NC

Quoted Price : $600.00
Actual Price : $660.00

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