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Ninja Movers

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4.3(6) Reviews
Accuracy of Estimate 4.3
Moving Services 4.2
Packing Services 4.3
Professionalism 4.2

67% Recommended based on user reviews

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Membership(s) & License Info.

Member of BBB: Yes
License Info: US DOT # 2321876
ICC MC # 792609
MTR # 0190995
Insurance: On file: $1,000,000
Required: $750,000
Year of Estd: 3/1/2011

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Ninja Movers Location

Address

Ninja Movers
471 Nelo Street Suite H
Santa ClaraCA 95054 USA


Contact Info

Toll Free: 888-646-5237
Phone: 408-703-5480



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Reviews

No Photo Stella
December 12, 2015

3.0

THE WORST!

NIGHTMARE! Just updating on this horrendous experience! My Bank has taken over the investigation since there was such EXTENSIVE DAMAGE! Essentially ALL of my furniture (except bed) were damaged or broken. The damages in terms of furniture (not including having to have ALL of my clothes professionally cleaned) came to a staggering 2398.91!!! The BBB initiated an investigation along with my Bank and informed me that Assi and Ninja will not even respond! (Shocking!) But the Bank, is attempting to pull back payment in light of extensive damage. Based on the owners outrageous, unprofessional and retaliatory behavior, there may be additional legal steps taken. Beyond ruining and damaging most of my items, owner tried to further withhold an already late delivery (weeks late) additional weeks, because of my honest review. He foolishly and childishly told me that was his intention and because he is so immature, he harrassed me and screamed at me on multiple occassions, which I see from other postings was not a first time. Budget, shocked by all of this, informed me that they are having this looked into internally, irrespective of how my case is resolved, because of how unprofessional Assi and Ninja were. Budget had to intervene to make sure that I got my delivery and that Assi could not further delay an already very late delivery. I had critical medication on that truck which I need for a serious chronic health condition. Assi was aware of this, and not only didn't care, but seem to delight in knowing that this could have devastating consequences with respect to my health. I had just gotten out of the hospital. DO NOT USE THIS COMPANY!

Origin : san francisco, CA
Destination : NYC

No Photo Patrick
January 20, 2015

5.0

What a company!!!

When we moved our office from CA to NV, it was excellent and their representatives showed up perfectly on time. Everything went quick and smooth - we were completely satisfied and would definitely recommend Ninja Movers.

Origin : San Diego, CA
Destination : Las Vegas, NV

Quoted Price : $2,320.00
Actual Price : $2,330.00

No Photo Timothy
January 16, 2015

5.0

Thanks

I just moved from Santa Clara, CA to Portland, OR and I used Ninja Movers for my move. I was very nervous since I have never moved long distance but these guys walked me through the whole process answered all questions I had. They told me all the charges up front how long it would take. Basically took good care of me. My furniture was delivered in no time, very secured without any damages. I was very happy with these guys. Definitely recommend to use them. Thanks again!

Origin : Santa Clara, CA
Destination : Portland, OR

Quoted Price : $1,350.00
Actual Price : $1,352.00

No Photo Freddie
January 11, 2015

5.0

I have no complaint

I used Ninja movers a few times. This time my purpose was quite different than the previous move. I used them for official moving when I first hired them, the second move was for my family relocation. They were outstanding at first time and 2nd time. So I determined to appoint them again. They were not slow, not unskilled and not inattentive like other moving workers. I am pretty much confident that it could have been an awful condition if I would go with any mover other than Ninja movers. They worked at quick pace. They valued my demand. Everything was perfect from wrapping to the delivery. I had no complaints.

Origin : San Diego, CA
Destination : Portland, OR

Quoted Price : $1,520.00
Actual Price : $1,522.00

No Photo Danny
January 8, 2015

5.0

Sincerely the best company

I cannot say enough good things about Ninja movers. The guys were simply amazing. They were smart, efficient, well prepared, on time, and great at their job. Their rates were very reasonable, and they went above and beyond in everything they did. They took extreme care with all my belongings from start to finish. I seriously feel I could go on and on about how good they were but you get the point. I was so pleased I've decided to hire them again for the moving of my shop next week to my new living place. I have a lot of inventories in my shop. But after this excellent moving experience I am now very confident about Ninja movers. Thanks a lot guys. I give you A++ for the job.

Origin : Los Angeles, CA
Destination : Glendale, CA

Quoted Price : $680.00
Actual Price : $682.00

No Photo Nat
December 20, 2014

2.5

Damages

During the move when unloading the furniture, newly laid hardwood floors were damaged by Ninja Movers. We were promised more than once that they would compensate us for necessary repair in the amount of $225.00. Their promises were not kept and they are not trustworthy.

Origin : Saratoga, CA
Destination : Santa Rosa, CA


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