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Sprint Van Lines, Rockville MD 20852

Sprint Van LinesFeatured Mover

here you'll find all the moving reviews, ratings, complaints, and customer testimonials you'll ever need for Sprint Van Lines. If you have used this moving company in the past and you wish to share your moving experience, Write a review on Sprint Van Lines


(30) Reviews
Accuracy of Estimate
Moving Services
Packing Services
Professionalism

87% Recommended based on user reviews

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Membership(s) & License Info.

Member of BBB: Yes
License Info: US DOT # 1191225
ICC MC # 475464
Insurance: On file: $1,000,000
Required: $750,000
Year of Estd: 5/11/2003

Hours of Operation

Mon-Fri 9:00 am-5:00 pm Sat & Sun 10:00am-3:00pm.


Payment Options

Cash, All Major Credit Cards & Checks


If this is your business / listing, Click here to update your info.

Sprint Van Lines Location

Address

Sprint Van Lines
11738 Parklawn Drive
RockvilleMD 20852 USA


Contact Info

Toll Free: 888-224-9916
Phone: 301-468-2330
Fax: 301-468-4944



Sprint Van Lines: Gallery


Reviews

Kevin
December 13, 2018

Excelent customer service!

These guys were fantastic. They were punctual, easy to communicate with and got it done. They were lifesavers in a super stressful moving situation. They also gave some fun in the process, and clearly enjoy helping people.%0d%0aI would not hesitate to hire them again and I was VERY impressed.

Origin : Cleburne, Texas
Destination : Greensboro, Al

Josh
December 7, 2018

They did a fantastic job!!

This is the first time that we have used movers and it was a great experience. They were very friendly and helpful when they arrived. The only thing I would say is make sure that when you call for a quote, you are very clear on size and quantity. Highly recommend.

Origin : Columbia, MD
Destination : Hershey, Pennsylvania

Crystal
December 3, 2018

Excelent customer service

They were efficient, courteous, hard working, friendly and I watched them pack all my stuff carefully. It was a 12 hr day, but they got the job done. They reassembled both beds and everything was labeled nicely, I was able to unpack a few boxes as they brought them in. I highly recommend these movers!!

Origin : Derwood, Ma
Destination : Oxford, Pennsylvania

Robin
November 20, 2018

Top notch service.

These guys were on time, respectful,

Origin : Linganore-Bartonsville, Ma
Destination : West Mifflin, Pennsylvania

Ethan
November 15, 2018

Amazing company

Really appreciated the care and attention they paid to our house. They took every effort to protect our things and went above and beyond to move us even in the face of moving into a difficult space. There was one area of flooring that got dinged and they brought it to our attention and discussed what steps we could take and we’re totally professional about everything. Very impressed. Would absolutely use them again.

Origin : Bel Air, Ma
Destination : Cherry Hill, Ne

Adam
November 8, 2018

These guys were just awesome!

The entire staff is professional and on point with communication since I booked them in advance. The day of the move, they sent out 8 guys and 3 trucks, and moved all my junk in about 8 hours to my satisfaction. All the workers were good guys and polite. Highly recommend them!

Origin : Baltimore, Ma
Destination : Scranton, Pennsylvania

Quoted Price : $2,100.00
Actual Price : $2,100.00

Nick
November 6, 2018

Amazing Moving expirence

I was very impressed with them. They were also so kind and pleasant to be around. Moving can be stressful, but they made it a breeze. They did not complain when I asked them to move a couple of things and probably drove them a bit crazy. Worth every penny! We would be rehireing them in our next move!

Origin : Shepherdstown, West Virginia
Destination : Scranton, Pennsylvania

Quoted Price : $2,200.00
Actual Price : $2,200.00

Acon
October 31, 2018

Beast Movers!

The price was great and the guys worked fast and sufficient. I paid under what I expected. I recommend this company to all my friends and have had nothing buy thanks and praises for the recommendation! !!

Origin : Maryland
Destination : pennsylvania

Quoted Price : $3,000.00
Actual Price : $2,900.00

Kenasia
January 8, 2018

They did their job professionally.

The pick up was extremely fast. They were on time, if not a little bit early, and they did their job professionally. I had the same experience when I had my items delivered as well.

Origin : Alexandria, VA
Destination : Atlanta, GA

Henock
March 2, 2017

They lost my items.

I lost two frames of my bed and the other box that I had. I noticed that after they left so I couldn't do anything. I already signed the papers that I got all my stuff so even if I called they for sure will tell me that I already signed.

Origin : Mc lean, VA
Destination : Dallas, TX

Derrick
April 15, 2016

They were diligent.

It was good, they showed up on time. They were diligent with the loading and unloading.

Origin : Waldorf, MD
Destination : Waldorf, MD

Anonymous
March 30, 2016

They were professional and there was ...

We had a really good experience. They were very professional ... There were no price surges ... No surprises. ...We did not have any issues with them at all.

Origin : Herndon, VA
Destination : Temple Terrace, FL

J
December 18, 2014

Nightmare

If you go to the Better Business Bureau, you'll see story after story of problems. My story is the same. 1) Bait and Switch on price 2) missed room while packing 3) damaged furniture. The company offered me 41 dollars for the destroyed kitchen table and REFUSED to pay for the antique baby grand that they damaged. I chose not to take the 41, so that I was able to write this review and share my awful experience.

Origin : Virginia
Destination : West Virginia

Quoted Price : $2,994.00
Actual Price : $4,625.00

Nkiya
December 9, 2014

Everything Went Well

Everything went well. They came and picked everything up the day they said they would at the exact same time. They delivered everything when I was ready for it to be delivered. They communicated with me the entire time. They did really well.

Origin : Pikesville, MD
Destination : Long Beach, CA

Donna
November 10, 2014

They did some extra stuff that they ...

It went fine. I mean, setting it up, and the cost was reasonable, and they were on time and did the job in the time that they said they would. So, didn't have any complaints. They are actually pretty generous, I had done a lot [of the packing] myself but they, without costing me, basically wrapped up my TV better, so they wrapped some things better than I had them just to make sure nothing got broke. So they did some extra stuff that they didn't charge me for.

Origin : Alexandria, VA
Destination : Washington, DC

Kristin
October 14, 2014

Horrible - My mom gets upset thinking ...

We chose Sprint for our move from Huntingdon, PA to Roswell, GA because it had an AAA rating from the BBB. The man in charge of the movers in PA advised us that the normal insurance would be fine for our move since we did not have high end electronics/TVs to move. I did not realize that the policy through Claims Service International would not cover damage to our house in PA or the one in GA. I should not have trusted his advice. However, we have moved overseas and throughout the US many times and have never had just a horrible experience. There was excessive damage to furniture and small items alike and it appeared some of the packers did not have the experience I had been assured of. For example, the box with my wedding dress was bent in the middle to fit a certain packing box, although turning it in a vertical position would have solved the problem. Also bent to fit the box, were the dining room table's felt and leather pads. Cherry pits from cherries taken from my PA refrigerator were in some of the boxes. Some of the boxes were almost half full of packing paper on top (billed by volume!) and yet things packed below were hardly wrapped and many items broken. A set of Japanese tea cups that I have had since 1967 and moved around the world several times were reduced to two left undamaged. In another case wood and metal items were packed with no paper or padding between them causing major damage to the wood. (We have many wooden items from Thailand, Burma, and Indonesia.) Our Thai Spirit House was broken, a plate from Greece was broken, lampshades were squashed into boxes with no protection and smashed, and on and on it goes. The dining room table 's base was also split, but the driver from Sprint did some work to keep it together, at least temporarily. Some items were missing, but fortunately an honest driver brought two boxes to us about a month later, although the boxes were completely smashed as were the contents. My mother-in-law's sterling silver set, although it was originally in its own closed leather box made for that purpose, had pieces all over loose in the packing box. Since the top of the packing box was torn open, we think we may have lost several pieces. Damage to our houses: In our bedroom in our PA house, there was packing tape stuck on the wallpaper where a big hunk of wallpaper was torn off. We were assured that there would be no problem moving our piano and they had people experienced in moving pianos. However, they slid it up our GA driveway and there are still marks/dents on the cement.The hardwood floors in our entry area were seriously dented, probably by moving the piano, although it only had to come a few feet into the house since it sits in the foyer. The wood in this area flows into the living room and dining room and if re-done would have to include all of the other wood flooring as well. The carpeting to the lower level was also damaged with black marks, apparently from dragging items down the stairs. The insurance

Origin : Huntingdon, PA
Destination : Roswell, GA


Actual Price : $16,000.00

Michael
October 8, 2014

Absolutely exceptional!

They were absolutely on time, they sent two guys. hey did a great job wrapping everything up getting me from Point A to Point B in plenty of time. Everything worked like clockwork, nothing damaged, everything good to go!

Origin : Alexandria, VA
Destination : Jefferson Manor, VA

Shauna
October 2, 2014

Phenomenal!

It was great actually, it was actually phenomenal! I forgot the name of the company, but it was a great experience and it was raining that day too, but everything went perfect!

Origin : Alexandria, VA
Destination : Silver Spring, MD

Anonymous
September 16, 2014

It was nice and quick

It was great. It was nice and quick, people were on time. We finished within 3 hours and everything's here so I guess it went very well. There was no packing other than covering our mattress and things like that but we packed our own stuff. There were just some scratches but that happens even if you move yourself. The total price was exactly the same amount as the quote. The movers were very nice.

Origin : Ashburn, VA
Destination : Ashburn, VA

Venkata
July 9, 2014

Overall the service was good, I would ...

It was good even though they took their time with the delivery. But they were on time. I would recommend them.

Origin : Reston, VA
Destination : The Colony, TX

Liang
June 23, 2014

They were nice

So far my stuff is still in storage but at least taking the furniture out, that went well. They contacted me, they were nice. The movers were decent, they couldn't really speak much English but enough to get things to work. They gave me an estimate before hand. The estimate was a little under what I actually paid but not that far off.

Origin : Baltimore, MD
Destination : Chicago, IL

Kaushik
May 13, 2014

Picked up on time, but a few items are ...

It was pretty good, but the shipment itself was delayed by two weeks or something because they didn't have the carrier. Other than that I have a couple of items that are missing, that's something I didn't like. But they picked up on the day that I scheduled, which was helpful actually.

Origin : Reston, VA
Destination : Rollingwood, TX

Anonymous
April 29, 2014

delayed but they did a good job

They were actually delayed for a few hours, but it ended up working out so it was fine, and they did a good job. I think they were supposed to come around like maybe 12 noon and they came at like 6.

Origin : Highlandtown, MD
Destination : Highlandtown, MD

Linda
March 3, 2014

They went out of their way to please

It was good all around. They came when they were supposed to, they moved me. I knew it would be more than they quoted me, but it wasn't out of line, it was fine. Everybody was courteous and it went really well. They were done and they left, and I didn't have any problems.

Origin : Sterling, VA
Destination : Ruther Glen, VA

Lillian
December 18, 2013

Smooth move

The best quality of this moving company was that they moved our stuff without damaging it. They were fast, quick and the move didn't last all day. The crew was very professional and helpful. We were very satisfied and we would recommend them. The price was reasonable, and was the reason why we selected them. It was a smooth move, we didn't have any issues with the movers, they didn't get lost coming to the new place and they moved very quickly and carefully.

Origin : Washington, DC
Destination : Fairmount Heights, MD

Jason
September 13, 2013

Disappointing experience

They didn't coordinate properly. They showed up two plus hours late. That means we were late getting done which meant that the supervisors were rushing them to get done early - which led to my stuff getting damaged. Overall, it was a sub-par service. For the end product the price was not reasonable. In comparison to everyone else it seems to be a fair price. My suggestion would be not to do all of the above.

Origin : Springfield, VA
Destination : Gainesville, VA

Mike
April 3, 2013

Everything went as planned

It was good. Everything was good. Yes the prices were reasonable. Yes I have received all the moving services that I have requested. Packing was up to my satisfaction. Everything was good.

Origin : Alexandria, VA
Destination : Raccoon Ford, VA

Cona
February 26, 2013

Good service but for some missing boxes

I would say it was mostly good. Not all of my boxes made it out of their truck. Yes the price was extremely reasonable. No advice to their customer service team. I don't have anything to say to future customers. I think they did a little more than necessary.

Origin : New Carrolltn, MD
Destination : Seabrook, MD

Olajide
October 5, 2012

Reliable movers

I was very impressed with this moving company from the very first call I made to inquire about their services. The staff and crew were professional, answered all of my questions. The three gentlemen who came to my home were really helpful and very kind. They gave me the best price and were extremely reliable.

Origin : Washington, DC
Destination : Colesville, MD

Sharon
August 8, 2012

Sprinted their way to excellence

My friend referred me to this company for my recent move. They have done an excellent job at both ends of the move. The movers were skilled and professional and completed everything in a reasonable amount of time. They were prompt in delivering their services and didn't stretch out the move to increase time.

Origin : Stafford, VA
Destination : Stafford, VA


A family owned and operated company, Sprint Van Lines has many years of experience in the moving business. Sprint Van Lines is a full service moving company that promises a top quality moving from beginning to end.

At Sprint Van Lines, we possess the people and the resources to get you anywhere. We offer unparalleled service from our dedicated and well trained staff of professionals.

Quality and excellence in service has been the foundation of our success throughout these many years. We pride ourselves on providing total relocation and storage services to our local and long distance customers.

Local Move

You can trust us to handle your move quickly, efficiently, safely and economically. Whether we are moving a few pieces to an apartment or a full house of furniture, we are completely prepared to offer a great moving experience.

Our trucks are well maintained and fully-equipped for any of your moving needs. Our courteous well trained staff maintains a high standard of service and reputation for quality.

Long Distance Move

For long distance move, Sprint Van Lines is your ultimate destination. Our trucks are well maintained and fully-equipped for any of your moving needs. Our courteous well trained staff maintains a high standard of service and reputation for quality.

Packing

We offer a full range of packing materials and supplies. Our products are quality made strong materials that will safely protect your belongings during the move.

Whether you are moving across town or across the country, Sprint Van Lines offers professional materials and packing services to protect your household valuables and possessions.

Trained in the proper packing methods to provide maximum protection, our professional packers use the industrys finest packing materials to cushion, cover and protect your belongings. From using cartons and pad-wrapping to customized packing, Sprint Van Lines ensures that your household goods remain protected during the move.

Storage

Our specialized storage services provide a safe and easy solution when you are faced with conflicting real estate timetables.

Our fully insured and fire proofed storage facilities at the Sprint Van Lines are clean, well maintained, brightly lit and securely monitored round the clock. We apply the highest levels of security and protection for your belongings.

DBA Name: Sprint Van Lines
Entity Type: Carrier
Operating Status: Active
Out of Service Date: None
DUNS Number: -
Power Units: 4
Drivers: 6
MCS-150 Form Date: 12/31/2012
MCS-150 Mileage (Year): 180,232 (2011)
Operation Classification: Auth. For Hire
Carrier Operation: Interstate
Cargo Carried: Household Goods

Business Address:
11738 Parklawn Drive Rockville, MD, 20852
Phone: 888-224-9916
Fax: 301-468-0069

Mailing Address:
11738 Parklawn Drive Rockville, MD, 20852

Last Updated Date: November 29, 2013

Property Passenger Household Goods Private Enterprise

Authority

Type Common Contract Broker
Status Active None None
App Pending No No No

Insurance

Type BIPD Cargo Bond
Required $750,000 Yes No
On File $1,000,000 Yes No

Authority History

Subno
Auth TypeHousehold Goods Common Carrier
Original ActionGranted
Original Action Dt.01/29/2004
Disposition
Disposition Dt.

Active/Pending Insurance

Form91X
TypeBIPD/Primary
Insurance CarrierAmerican Guarantee & Liability Ins. Co.
Policy/Surety9223165
Posted Date04/01/2010
Converage From and To$0 - $1,000,000
Effective Date04/01/2010
Cancellation Date

Insurance History

Form91X
TypeBIPD/Primary
Insurance CarrierGranite State Insurance Co.
Policy/Surety009349104
Converage From and To$0 - $1,000,000
Effective Dt. From and To 04/01/2008 - 05/01/2010 Cancelled

Insurance Address

CarrierAmerican Guarantee & Liability Ins. Co.
AuthAnne Mcneish, Dir - Asc
Address1400 AMERICAN LANE T1-18 SCHAUMBURG, IL USA 60196
Telephone800-821-4635
Fax410-261-7955

Inspections

Inspection Type Vehicle Driver Hazmat IEP
Inspections 10 12 0 0
Out of Service 1 3 0 0
Out of Service % 10 25 0 0
Nat'l Average %
(2009- 2010)
20.72 5.51 4.5 N/A

Crashes

Type Fatal Injury Tow Total
Crashes 0 0 0 0

Review Information

Rating Date Rating Review Date Type
- - - -

Unsafe Driving

MeasurePercentileThreshold
00%
65%

Vehicle Miles Traveled (VMT) : 180232
VMT Year : 2011
VMT Source : Registration (MCS-150)
Average Power Units (APU) x Utilization Factor (UF) : 9
Total Inspections with Unsafe Driving Violations : 0
Total Unsafe Driving Violations : 0

Hours-of-Service (HOS) Compliance

MeasurePercentileThreshold
0.46< 3 insp. w/viol.65%

Relevant Inspections : 10
Total Inspections with Hours-of-Service (HOS) Compliance Violations : 1
Total Hours-of-Service (HOS) Compliance Violations : 1

Driver Fitness

MeasurePercentileThreshold
0.66< 5 insp. w/viol.80%

Relevant Inspections : 10
Total Inspections with Driver Fitness Violations : 4
Total Driver Fitness Violations : 4

 

Controlled Substances and Alcohol

MeasurePercentileThreshold
00%
80%

Relevant Inspections : 10
Total Inspections with Controlled Substances and Alcohol Violations : 0
Total Controlled Substances and Alcohol Violations : 0

Vehicle Maintenance

MeasurePercentileThreshold
4< 5 insp. w/viol.80%

Relevant Inspections : 8
Total Inspections with Vehicle Maintenance Violations : 4
Total Vehicle Maintenance Violations : 11

Hazardous Materials (HM) Compliance

MeasurePercentileThreshold
-Not Public80%

Relevant Inspections : 0
Total Inspections with Hazardous Materials (HM) Compliance Violations : 0
Total Hazardous Materials (HM) Compliance Violations : 0

Crash Indicator

MeasurePercentileThreshold
--65%

Average Power units : 4
Vehicle Miles Traveled (VMT) : 180232
VMT Year : 2011
VMT Source : Registration (MCS-150)
Average Power Units (APU) x Utilization Factor (UF) : 9
Number of Crashes : 0
Number Tow-aways : 0
Number with Injuries or Fatalities : 0
Number with HM Release : 0

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