Two Men and A Truck, Knoxville TN

Avoid Two Men and a Truck Knoxville

Very poor experience-do not use two men and a truck-Knoxville, TN! They would not come to our home for an estimate. We spent over an hour on the phone going room to room describing items and things we needed moved. Then had to send about a dozen pictures. A week later, owner Jason called us and we had to repeat the process with him. He told us the cost was based on weight. We later decided to rent a U-haul and moved many items ourselves. We loaded the U-haul to the max and rated weight full is 4,000 pounds. We also packed all of the items we originally contracted with them to do. Naturally, since they had far less work to do, we asked for a fair price adjustment. And it wasn't until the movers left that we discovered how careless they were by dumping many, many boxes in our garage. All of our boxes were clearly labeled as to which room they belonged in and we clearly communicated this to the movers. Yet, they just piled boxes in the garage in no order at all. It took us many hours to locate things because of their carelessness. The worst part is when we left several messages for owner Jason who never bothered to return our calls. I filed a complaint with their corporate office and they contacted Jason who told them the cost was based on a flat fee and if they did more or less work the price would be the same. Too bad, no refund or price adjustment. They never addressed the carelessness of their workers because they don't care. Just like Jason doesn't care enough to be fair or even return phone calls. I tried to leave a review on their website and am unable to. It appears the reviews on their site are fake because there is no option to write a review. Avoid these shysters at all costs!