United Moving Solutions Incorporated

Dishonest

Please do not do business with this company. They are incredibly dishonest. They will tell you that they offered to help with my dissatisfaction, but that is just more dishonesty. I have moved 18 times in my lifetime (10 long-haul, 8 local), and this was the worst move ever. Here's a list of their dishonesty: 1. They quoted my a 4-man team for 2 hours to move my 3-bedroom home just a few miles away. The SLOW team took 5.5 hours. When I asked, they said that it should take 5.5 hours. Then why did they quote 2 hours? I had a similar move just 2 years ago. It took 2 men 4 hours. It shouldn't have taken a 4-man team 5.5 hours. And we didn't even have them move any boxes into our new house. We had them leave them in the garage. 2. When the movers were late in arriving, I called and they said that there was a problem with the air-conditioning in the truck. This turned out to be a lie. I saw first hand that it was starter. When it came to moving the truck, it took him seven tries to start the engine. 3. They said they hired only professional movers. But the movers were anything but professionals. For one thing, they were very slow (extending the billable time beyond what is reasonable). Also, they failed to protect the banisters in our new house and we had to insist they do it. And the movers caused damage to our walls and ceilings. 4. When we asked about the damage, they said they talked to the foreman and he said that he and his crew did not cause any damage to our property. Another lie. I am sorry that I was foolish enough to deal with this dishonest company. Please do not make the same mistake I made.