West Coast Piano Moving & Storage LLC, Portland OR 97214
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West Coast Piano Moving & Storage LLC

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(1) Reviews
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Membership(s) & License Info.

License Info: US DOT # 1304320

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West Coast Piano Moving & Storage LLC Location

Address

West Coast Piano Moving & Storage LLC
310 Se 6th Ave
PortlandOR 97214 USA


Contact Info

Phone: 503-234-2226
Fax: 503-234-4187



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Reviews

No Photo Yuriy
September 30, 2015

STEER CLEAR OF THIS COMPANY!!!

Worst company I have ever dealt with!!!! Steer clear unless you enjoy your property damaged and then being avoided afterward. As I write this review I'm going on 3 days of calling West Coast following up on the damage to my baby grand. Every time the manager "is out and will call me back", "the owner is on vacation", etc. Just the most unprofessional customer service I have ever experienced!!! I used their service to deliver a baby grand piano from Fairview,OR to Vancouver,WA. My wife arranged the pickup and I took the afternoon off from work to be present for the delivery. 2 guys showed up and propped the baby grand onto a tiny dolley which they proceeded to roll up to the first step of my concrete walkway and tilt the piano back to get the front tires of the dolley up on the first step. You can guess what happened next. The piano slid off the dolley and hit the concrete hard with the left corner of the keyboard and top lid. I watched in horror as they mangled the corner of the piano by scooting it back and forth on the concrete to get it back onto the cart. They were super apologetic and said not to worry because they "would take it back to their shop and fix it for me". Why thank you kind sirs, I appreciate the offer!!! That's exactly what anyone does in an accident. You just entrust the keys to your car to a stranger that rear-ended you so he can drive it home and "fix it for you". No biggie, right?????!!! The 2 movers called their manager and I overheard him tell them to "bring the piano back to the shop". He wouldn't talk to me but instructed the employee to tell me that the owner would call me the next day after he got back from vacation. Next day it was crickets so I called the office number to follow up. A receptionist (Taylor?) told me that the manager was in the field and she would pass on the message and have him call me back before the end of the day. No call back. Today it was the same story. I am at my wit's end right now as I paid several thousand dollars for this sensitive piece of equipment that was mangled in front of my eyes by a so-called professional piano moving service. They wont give me the name of their insurance company or anyone in charge. This is the worst company you can possibly deal with. stay away!!! stay away!!! stay away!!! stay away!!! stay away!!! stay away!!! I am starting to look into litigation proceedings if I don't receive a callback by tomorrow. Again stay away unless you want a similar experience!!

Origin : FAIRVIEW, OR
Destination : VANCOUVER, WA


Entity Type: Carrier
Operating Status: Authorized For Property, HHG
Out of Service Date: None
DUNS Number: -
Power Units: 3
Drivers: 2
MCS-150 Form Date: 10/3/2012
MCS-150 Mileage (Year): 60,000 (2010)
Operation Classification: Auth. For Hire
Carrier Operation: Interstate
Cargo Carried: General Freight, Household Goods

Business Address:
310 Se 6Th Ave Portland, OR, 97214
Phone: 503-234-2226
Fax: 503-234-4187

Mailing Address:
Po Box 22162 Milwaukie, OR, 97269

Last Updated Date: November 28, 2013

Property Passenger Household Goods Private Enterprise
TickCloseTickCloseClose

Authority

Type Common Contract Broker
Status Active None None
App Pending No No No

Insurance

Type BIPD Cargo Bond
Required $750,000 Yes No
On File $1,000,000 Yes No

Authority History

Subno
Auth TypeMotor Property Common Carrier
Original ActionGranted
Original Action Dt.10/26/2007
Disposition
Disposition Dt.

Active/Pending Insurance

Form91X
TypeBIPD/Primary
Insurance CarrierOregon Automobile Insurance Co.
Policy/SuretyC06 162143
Posted Date12/22/2009
Converage From and To$0 - $1,000,000
Effective Date12/01/2009
Cancellation Date12/01/2013

Insurance History

Form91X
TypeBIPD/Primary
Insurance CarrierLiberty Northwest Insurance Corp.
Policy/SuretyC03 162143
Converage From and To$0 - $750,000
Effective Dt. From and To 10/09/2007 - 01/21/2010 Cancelled

Insurance Address

CarrierLiberty Northwest Insurance Corp.
AuthMac Macpherson
AddressP.O. BOX 4555 PORTLAND, OR USA 97208-4555
Telephone503-736-7629
Fax503-736-7890

Inspections

Inspection Type Vehicle Driver Hazmat IEP
Inspections 2 2 0 0
Out of Service 0 0 0 0
Out of Service % 0 0 0 0
Nat'l Average %
(2009- 2010)
20.72 5.51 4.5 N/A

Crashes

Type Fatal Injury Tow Total
Crashes 0 0 0 0

Review Information

Rating Date Rating Review Date Type
- - - -

Unsafe Driving

MeasurePercentileThreshold
00%
65%

Vehicle Miles Traveled (VMT) : 0
VMT Year : -
VMT Source : -
Average Power Units (APU) x Utilization Factor (UF) : 2.7
Total Inspections with Unsafe Driving Violations : 0
Total Unsafe Driving Violations : 0

Hours-of-Service (HOS) Compliance

MeasurePercentileThreshold
0< 3 driver insp.65%

Relevant Inspections : 2
Total Inspections with Hours-of-Service (HOS) Compliance Violations : 0
Total Hours-of-Service (HOS) Compliance Violations : 0

Driver Fitness

MeasurePercentileThreshold
0< 5 driver insp.80%

Relevant Inspections : 2
Total Inspections with Driver Fitness Violations : 0
Total Driver Fitness Violations : 0

 

Controlled Substances and Alcohol

MeasurePercentileThreshold
00%
80%

Relevant Inspections : 2
Total Inspections with Controlled Substances and Alcohol Violations : 0
Total Controlled Substances and Alcohol Violations : 0

Vehicle Maintenance

MeasurePercentileThreshold
2< 5 vehicle insp.80%

Relevant Inspections : 2
Total Inspections with Vehicle Maintenance Violations : 1
Total Vehicle Maintenance Violations : 1

Hazardous Materials (HM) Compliance

MeasurePercentileThreshold
-Not Public80%

Relevant Inspections : 0
Total Inspections with Hazardous Materials (HM) Compliance Violations : 0
Total Hazardous Materials (HM) Compliance Violations : 0

Crash Indicator

MeasurePercentileThreshold
--65%

Average Power units : 2.7
Vehicle Miles Traveled (VMT) : 0
VMT Year :
VMT Source :
Average Power Units (APU) x Utilization Factor (UF) : 2.7
Number of Crashes : 0
Number Tow-aways : 0
Number with Injuries or Fatalities : 0
Number with HM Release : 0

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