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Moving Company Policies

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When picking a mover, you'll want to find one that utilizes the right moving policies. By asking your potential movers what their methods are for packing, loading, transporting, and unloading, you can find the best people to handle your move.

Common packing policies

If you want to have the moving company pack up your goods, make sure they first come to your home to perform an assessment. This will allow the mover to get an idea of how long it will take them to pack everything up so they can provide you with an estimate.

Estimates provided over the phone will not allow the movers to get a feel for what your shipment is like and how to properly prepare to pack your items. As a result, they may not bring the right packing materials and supplies with them on moving day, making the process more complicated. That’s why it’s best to go with an in-home estimate when you’re choosing your mover.

During the in-home evaluation, you can ask them how they will go about the packing process. Find out what methods and materials they will use and how many people will be in your home to pack your goods. You can also ask how they will pack up your more fragile items, such as artwork and antiques.

Proper loading procedures

Removing your belongings from your home and loading them onto the moving truck is one of the most important parts of any move, which is why it’s important to discuss with your mover their policies when it comes to loading, so you can figure out the logistics of the process and make sure everything goes smoothly on moving day. In regard to loading processes, the mover should take all of the proper precautions, such as:

  • Having the right equipment
  • Following the appropriate safety procedures
  • Making sure the truck is loaded with the weight balanced evenly

While these methods will help to ensure the safety of your belongings, you'll also want to know what measures the movers will take to protect the inside of your home. Ask them how they will prevent damage to your floors, carpets and walls as they remove the goods from your home and put them in the truck. Also, find out if they will lay out runners or other protective materials to place over your floors if it is raining on your moving day.

Safely transporting your belongings

Once you know the moving company's loading procedures, find out their policies for transporting your goods to your new home. You can ask the mover about their safety procedures and the experience of their drivers. You should also find out what the company's policy is regarding shuttle service.

If your street is too narrow for a large moving truck to safely park in front of your home, the company may have to use a shuttle service. If this is the case, they will load a smaller truck outside your home and then drive that truck to the larger truck. By having the moving company come in-person to perform an evaluation, they will also be able to tell you if shuttle service will be necessary. If it is, then make sure to ask if you will be charged extra for the service.

Unloading the moving truck

Don't forget to ask your potential mover about their unloading processes, since you'll want to know how they handle your goods as they take them into your new home. Find out if they will bring everything to your specified rooms or just leave them inside the front door. You should also ask about their policies regarding furniture setup. Some companies may only set up the furniture once, while others might move everything around until you're satisfied. Additionally, you'll want to know if it's in the company's policy to hook up your appliances for you.

Once you have gathered all the information you need about each potential moving company's policies, you can make a more educated decision when picking your mover.

  Posted by Adam Mandelbaum on October 10, 2018

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