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What is the difference between an order for service and a bill of lading?

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Asked by Roland

November 28, 2012 under Moving Companies

I have received two important documents from my movers: a copy of the order for service and also the bill of lading. These two documents look pretty similar, so Im not sure what the difference is between the two. Which one is more important?


Answered by Robert Moreschi

November 28, 2012

The main difference between an order for service and a bill of lading is the most important one: the bill of lading serves as a contract between the customer and the moving company, while an order for service does not. Therefore, while both documents are important, the bill of lading is the more important of the two documents and is the one that should be kept for safekeeping in case of any problems with your move.

The order for service is essentially a document that includes the estimated cost of the move, any special requests or extra services required, like packing or storage, and the scheduled pick-up and delivery dates of the move. Every moving company is required to provide you with a copy of this document prior to the move; however, it is not a contract.

On the other hand, the bill of lading is a contract, and your movers are required by law to provide you with a copy of one. It typically contains the same information that can be found on your order for service, which is why it is generally easy to confuse the two.

It is vitally important to review all of the bill of lading before you sign it, to make sure that all of the information and the fine print on it is correct and that there is nothing on it you disagree with. If there is, you must notify the company. The bill of lading requires your mover to perform the services outlined by law, and you should always have a copy of it on hand during and after the move.

If you're ready to begin the next step of your move, then visit Movers.com for moving quotes all over the United States from the most reputed and reliable moving companies. You can compare estimates and choose from a list of companies that can help you save on your upcoming move.

Also, for more helpful information on just about every aspect of the moving process, visit our website to find moving guides that will help you every step of the way.

Hope this helps.

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