A Royal Moving and Storage Inc

Worst Moving Experience

If you want a company that shows zero regard for your personal items, gets an attitude, and will leave your house trashed, then these are the movers for you! Unfortunately we have to move quite frequently, and this is the single worst experience I've ever had with movers. Almost every piece of our furniture has been broken/ruined. We purchased new furniture about 3 years prior to our move and our couch looks like it was drug across the pavement. There are literal holes in our couch, our dresser drawers are ruined, and our entertainment stand had the cords literally severed in half, so now we have zero lighting on the stand. We have several gaming systems that were tossed together haphazardly in one box, with zero wrapping paper between them. Further down into the box, was a new subwoofer with no wrapping paper (stacked under 4 gaming consoles and various other items) facing down into the box. We had small sentimental bottles full of sand, that were tossed in the box with the gaming consoles and subwoofer, these came open and not only was the sand lost, but was all over the box of electronics. Under all of this, were various console controllers, holding the weight of all the gaming consoles and subwoofers. The best part? All of this was stacked on top of my $1800 laptop. This is just an example of the negligence of this company. On top of it, they left trash (food/drinks we provided for them) all over our house and yard. We had to spend a ton of time going behind them and cleaning up after them. They would just throw it on the yard, or in the middle of the floor... instead of in the actual trashcan. The best part is that one of the workers told me "I need to listen" when I asked him the status of one of my high value items. On the second day of moving, there was several backhanded comments made such as this when we were nothing but respectful to these individuals. During the first day of moving, they repeatedly Left our doors open for hours on end. We would go behind them and shut the doors, but seconds later, they would walk out different doors and leave both of the doors open. We turned the AC up because paying for the AC bill in Florida heat is already rough. But adding in them leaving multiple people doors open while they stood outside for 30-40 minutes talking, is insane. The second day, we ended up turning the AC completely off (which was obviously miserable for us as well) because we could not afford to pay to cool the outdoors. Several passive aggressive comments were made about the heat of the house and when I eventually turned the AC on again, they again went back to leaving doors open. The outright disregard and disrespect they gave to our personal items was sickening. I hate complaining about companies, but I want to ensure no one else has to deal with the nightmare we are currently living. Every single item/box is either ruined or has multiple items ruined inside. Some sentimental and irreplaceable. Please, for your sanity and the saf Read more