A&M Moving Services

SCAM

Poor Customer Service, this company has been nothing but fake. If I could give 0 stars I would. I went with this moving company because talking to Michael and Noah at the beginning was smooth and had good communication at the start. I had a move scheduled and received a quote of $1747.68 and paid a deposit of $647. The movers showed up 2 days earlier, only gave 2 hours’ notice. Showing up days early caused me to not have everything packed correctly and I went over 150 cubic feet. I said I was fine paying for the difference. I paid the driver at pick up $1419.98. My things were picked up on 12/12/2024. As of 01/09/2025 I still do not have my things and now am being told my final cost is more. One person stated my final cost is $3276 – saying because I went over. I don’t understand how adding 150 cubic feet doubles the price. I was told by a different person my total is $2925.00, I was told by a third person my total is $2192.68 (RESPONSE FROM THE COMPANY CONFIRMS THIS). The company sent a new contract today stating the deposit I paid does not go towards the “final cost”. A driver called on 1/8/25 stating I owe $1400. After multiple calls I am now being told I owe $733 because they do not count the deposit towards final payment. This company is such a SCAM and very unprofessional. They just give different numbers and different names for any issues, or they just hang up. When I first wrote this review someone reached out to me and asked me to remove it as it hurts business, they clearly do not want people knowing how horrible this company is. Based off the response to my review and speaking with Mo, my total is $2192. It was not stated anywhere this is the total AFTER a deposit is made. My things finally got delivered however, the driver took off. I did not sign my contract and now have things missing and furniture broken Read more