Smooth Moves is a Northern California based moving company that has over a decade of successful moving experience in the industry. Smooth Moves is specialized in different moving jobs; local, regional and national. The company is known for its timely pick-ups and deliveries, as well as record of every incident of damaged items.
Smooth Moves has won the Move-Pak Award of Excellence in 2002-2003 for having no insurance claims. We are members of the Golden Gate Better Business Bureau and have one of the best records on file in the moving business.
At Smooth Moves, our primary objective is to fulfill the moving needs of the customer, in a professional and friendly manner.
At Smooth Moving, we offer economical and cost-effective moving rate to our customers. Even some rates are much lower than any major van lines. In addition, we have large fleet of trucks that have a 14,000 lb. limit in capacity.
Smooth Moves provides wardrobe boxes and stretch wrapping for all special care items without charge, and our trucks are fully stocked with padded custom fit sofa and chair covers, as well as heavy duty furniture pads. Lead drivers have at least 7 years experience. Drivers carry a cell phone in the truck.
Local, Regional and National Move:
Smooth Moves provides local, regional and national moving needs at reasonable price keeping your budget in mind. Our skilled and experienced manpower guarantees you a smooth moving that you deserve.
Storage:
For your storage convenience, we have the state of the art showroom and climate control Storage at our office in California. We make every effort to provide you better quality and high standard storage facility for everything of you.
Packaging and Materials:
We recommend experienced packers for your packaging and materials. They charge a rate of $20 per hour. However, if you hire these packers, we will require you to initial a waiver that releases Smooth Moves from any damages to goods as a result of packing errors.
Smooth Moves will remain responsible for damage to contents of boxes caused by Smooth Moves either puncturing or crushing the boxes.
We also sell and deliver boxes.
MOVING EQUIPMENTS:
Three Big Rigs: Tractors with 44 to 53 foot trailers with load capacity of up to 30,000 lbs. (Your car can be hauled inside these tractor-trailers.)
Two Moving Vans: Late-model, well-maintained professional moving trucks: turbo-diesel engines; 26-foot and 27-foot; load capacity up to 13,000 lbs.
Polite and helpful
They were on time. They were polite. It was a very short move and they kept it within the two hour time frame they said they would. It was fine.
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Decent, but I don't know if I would ...
They were pretty decent. I don't know if I would use them again. They gave me a good price but I have a few chips in the wall, scratches in a few places that I had to take care of. I think they underestimated how much stuff I had even though I sent pictures and stuff like that. I did the majority of my own packing so I had some heavy pieces of equipment. I couldn't even place my dinette set because it was too big. So I had to let it go.
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Overall it was fine, but they broke a ...
It was fine, but they broke a bunch of my stuff.
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The estimate was wrong, they never ...
It wasn't too good, the first estimate I got was not accurate and I was dealing with more than one person online. I guess the person that I had talked to gave me an incorrect estimate, I went with it and it turns out that he gave me wrong information which was way below what the billing rate was. Someone else had emailed me, I didn't know who this person was and they came back with a corrected estimate. The day of the move after I had confirmed everything was good to go at the original price nobody showed up to the house. I called the company to find out why his movers weren't there and he said it's because he failed to respond to an email. They were able to get people to me the following day but they were two hours late. One thing was dropped and broke and it was just a miserable experience. The moving guys were hard workers but they were too overworked and too tired and exhausted to do a professional job. I could see they were rushing trying to get it done. They just weren't able to take their time.
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Affordably quick and efficient
I would really like to applaud the services of this company that has recently moved me. The movers were very fast and efficient and didn't waste any time on breaks. The most impressive thing I found was they were very protective of my furniture. Their pricing is fair and I paid the amount that was estimated prior to the move.
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