American Moving and Storage Services

BEWARE. Please, do not give this ...

They advertise, "Binding To Not Exceed price, protecting you from ANY surprises down the road" but this isn't what they practice. You'll get a low cost move until you pay the deposit, just to earn your business. (Paid July 22, 2024) Immediately after, you'll see those numbers begin to increase as they squeeze you for more money. You're trapped. Pay the increase or they'll cancel your move last minute. (Threaten to cancel on 26 July 2024 with a move date of 28 July 2024) They'll subcontract out the move to someone who subcontracts out their move until it's beyond messy. There's no continuity within the organization. Then your movers no called and no showed, (July 28th, 2024). On July 29th, 2024 someone came to move our items. Your household goods are used as a pawn to "pay or else" as prices are marked up. Pay the deposit and watch the total change by thousands. On the day of the move, over $700 is added for "fuel", when the move location(s) did not change. Movers will unnecessarily require you to crate items to mark up the cost even more. Cubic feet is more than doubled on paper to drive up the cost of the move. (July 28th, 2024) They state your items will arrive within 3-5 days. Later you hear 7-10 days before delivery. Again, no communication and no estimated delivery dates are available. It is likely items were placed in complimentary storage and we'll get a call when it's "our turn" to be delivered. Without warning or communication, your items will be removed from [30-day complimentary] storage after 11 days from the date of pick up and you'll be told to be home for delivery within hours or pay for "re-delivery" and storage. (Confirmed delivery via text at 8:39pm on Aug 9th, 2024, for August 10th, 2024). You'll meet all financial obligations and still not have your items delivered. Your grandmother's sewing machine, items from Afghanistan, and other sentimental items will be held hostage, forcing you to seek legal action. You're out thousands of dollars, ($4,000 originally quoted, but $6222+ in mark-ups from sub-contracted sub-contractors), and they won't follow their own contract. They did not deliver on August 10th, 2024. We had to contact law enforcement to report the moving company. We have been threatened to be charged additional fees with law enforcement present. DON'T LET THIS HAPPEN TO YOU. Read more

Great Service

I Used this company for a last minute move. I had just 3 days to move because of a job reallocation. They were able to make it happen. They took great care of my things. Thanks so much Read more