Best Movers Of America

Extortion by Owner, David Carfati

AVOID THIS COMPANY AT ALL COSTS. OWNER DAVID CARFATI IS A CROOK. I hired Best Movers of America for a move across North Carolina. Our Sales Rep Charles created a contract with my items and we signed a contract totaling $1500. I was given the arrival time of 8am to 9am on Sunday. I was never made aware of the numerous hidden fees including fees related to the movers using the elevators ($50/elevator ride), fees related to the distance the movers have to walk with your items ($50/100ft), fees related to movers waiting on you at the delivery site ($99/hour spent waiting + storage fees + redelivery fees). I was also not given a delivery date. Given that they were arriving so early on Sunday, it was implied that they would deliver the same day. After the fact, I had neglected to add an item. Charles showed no resistance in adding the item, and the price of our contract was never changed despite it being based on weight and how much cubic feet the items take up. Prior to the move, I had packed my vehicle, including one of the items I had listed for the movers to take. Given that I was removing an item from their load and that Charles was fine about adding an item, it seemed safe to assume that this would be no issue. I left four small boxes, maybe a quarter of the weight of a TV that I chose to take myself, assuming that Charles' behavior was indicative of how the movers would feel about these boxes. On the day of the move, the movers did not arrive until 1:30 pm, almost six hours late. I had left my parents to facilitate the move as I had planned my day around the movers arriving to our destination based on the arrival time I was given. As I was traveling to the destination, I received a call from what ended up being the owner, David Carfati. Carfati neither introduced himself nor gave his name. He told me that because of the extra items included in my move, the new total was $400 higher than the contract we had signed. He gave no excuse for why the truck was late, or why this price was not given to me before the movers decided to put the items on the truck. He also told me that the estimated delivery was sometime between Tuesday and Wednesday, but offered no explanation initially as to why that was the case either. By Tuesday I was finally able to contact our customer service rep Charles. I asked him why I was being charged an additional $400 and why nobody could give me a straight answer for when my items would be delivered. Due to the fact that Carfati never gave me his name, I could not tell Charles who was making these demands. Instead, he offered to call the truck to get a delivery time estimate and investigate who was demanding the money. A few hours later, the driver of the truck called to berate me, demanding that we have the additional $400 for the extra items, otherwise they would drive off with them. Before I was able to contact Charles again, Carfati called, and threatene Read more

Perfect for me

They moved my 4 bedroom house and car. They were punctual and called me throughout the process. I was very well aware of the next step while using Best Movers of America. They made sure my car arrived clean and my furniture got delivered with nothing broken. Read more

Small Move Great Service

I had a small amount of furniture in a three bedroom but going some distance. I needed them to pick it up and hold it until my new place was ready. This company helped me greatly, nice people that work here, movers, sales people you name it. Read more

Great

I am happy that out of many companies that I talked to that I picked Best Movers of America. They went above what was asked of them, the guys at this company take pride in doing a great job. I had a 5 bedroom and they managed to do this very quickly. Read more

Horrible!!

BEWARE!!! They will keep your belongings! Worst experience ever!! They lost a couple of my boxes,found them at their warehouse said they would send them and never did. I made multiple calls asking for them!! Not to mention my original quote was $1400 they charged me $2200 and the driver of the truck kept trying to get more money by saying his truck wouldn't fit (which it would) but he had already loaded onto a different truck! My pictures were all broken!! There was a nasty spill on my mattress,the shipment was late and the owner of best movers blocked my phone number because I called multiple times asking where my stuff was and she didn't know. Read more

The WORST movers of America

These positive reviews must be a farce. I've never had a worse experience in my life. Chuck, the salesman who sold me on going with them, is exactly that - a salesman that was nice and convincing and told me everything I wanted to hear. And it was mostly all lies. I moved 1250 miles. The original quote that was given went up by $500, AFTER I made the initial deposit. And, I actually had less to move than I originally told them. But it was too late to schedule another mover. Chuck promised me that my belongings would arrive no later than a certain day. It turns out the delivery was over a week late. I called and was connected to the customer rep., Donna. She is in the wrong business. Rude as hell. On the first call she hung up on me. The second call she put me on hold and never got back on the phone. When I called her back the third time, the first thing I said was do not hang up on me. She yelled at me and I yelled back. She lied and blamed the delay on the driver. When my belongings finally arrived, it turned out to be an entirely different company that they contracted with (which I specifically inquired about and was told they don't contract out). I asked the driver, and he told me that his company does business with their company all the time. What a HORRIBLE experience I had! Moving is stressful enough. But then something like this happens and I had to live without belongings for almost 2 weeks! DON'T go with this company. Read more

Will use them again

I had a fantastic experience with these movers. They moved my 2- bedroom apartment from FL to MO in three hours. The movers from Best Movers Of America were punctual, professional, efficient and kind. I obtained price quotes from movers all over the state and they were the most reasonable. I would highly recommend them and will surely use them again for relocation needs. Read more

Remarkable movers

Best Movers Of America was timely, professional, clean, and quick. Truly lived up to their name and stayed true to their estimate. They were also very flexible and quick in both the booking process and sending in the moving team. This is the second time I've used them and I wouldn't use anyone else at this point. I had the smoothest move till date. Read more

Extraordinary moving service

I have moved a lot. I have never had such a flawless experience. The movers from Best Movers Of America were awesome, went above and beyond and got it all done very quickly. I wish I could hire them for other services too. Nothing scratched damaged or bumped. We had large furniture which had to go to the second floor and they came up with some pretty creative ways to do it. Highly recommended service for moving needs. Read more

This moving service is hard to find

I like to thank Best Movers Of America for helping me with my move from FL to TN. The loading went really fast. I didn’t expect that it will be that fast. The movers worked professionally. I have a lot of fragile and expensive items and they delivered them sooner than I expected and all in one piece. Also, I appreciate the services of the sales rep that was coordinating and helping me by phone and email. He gave all the information about everything so no surprises would happen during the move and. All in all a high-quality service was provided all the way. Read more

Safe and affordable company

I used to think hiring movers could only complicate my move even further. But the moving team from Best Movers Of America proved me totally wrong. Everything about them was so professional. My valuables were so neatly packed, carefully loaded and timely delivered by the very efficient movers from this company. I have relocated several times before and always had something to complain about with the moving companies I hired. This was my first perfect relocation. Read more

Beyond Excellent

I rejoice in Best Movers Of America for making it possible for me to move from FL to GA . If not for them, it could have been a very bad experience moving with everything of mine. My properties were many enough but they made the whole thing look like one of the simplest jobs they had around. It only took those three hours to wrap up the packing and loading process. I had not expected that level of swiftness from them. At least for now, I am aware of their capability. Best moving service to hire for sure. Read more

Quick and efficient

Best Movers Of America definitely deserves an appreciation for the service they provide. For my move, I hired them purely on the basis of the quote they gave me, which was quite affordable. The moving team was very efficient and they were in and out of my apartment in no time. I was very pleased to see all my things turning up right on the scheduled day. They really are the best movers in the country. Read more

It was OK...

It was OK, I would've appreciated if they would've come on time. But there was a delay in the pick up, otherwise it was good. Read more

They are the real movers

Very professional, friendly and helpful movers. Took very good care of my furniture and were competitively priced compared to the other 3 moving companies I called. The sales rep clearly laid out the charges so there were no surprises when the bill came. The moving team was phenomenal. Not a scratch on the walls and all furniture is intact. The movers couldn’t have been better. Glad I chose Best Movers Of America for my relocation. Read more

Delighted with my move

This was one of my best experiences I have ever had. I hired Best Movers Of America for my move. The sales rep was prompt, thorough, respectful and very professional. The movers took excellent care of our furniture and went to great lengths to safely get all heavy stuff down the tight stairs. When we arrived at the new location, they moved stuff around for me till it was just the way I wanted it. Best moving service rendered. Read more

It went smoothly

Moving can be a complete disaster if your valuables are in the hands of unprofessional people. But when we hire professional movers, we have to depend on them and in most of the cases they let us down. I have suffered several times in the past. But this time my story had the happy ending. The movers of Best Movers Of America proved to be worth using. They were not only punctual, they were focused, careful while dealing with the delicate items and at times they were very innovative. They actually made the move look quite easy. They took less than the quoted time to finish and charged a very moderate amount for the job well done. Read more

Honest and professional

From beginning to end the service was exceptional. I spoke with the sales rep, who scheduled the move, and he was very polite, professional, courteous and personable. I received a reminder call the day before the move and the movers also called me on the day of the move to notify me that they were on their way. The movers arrived on time and got right to work. I have used several moving companies in the past and have always had a bad experience; however, Best Movers Of America truly went above and beyond to provide terrific service. I highly recommend this moving company and would certainly use them again in the future. Read more

Great moving company

The movers from Best Movers Of America made our move the smoothest we have had so far. Their communication throughout the quote, booking, and moving process has been fantastic. When the moving team arrived on the move day, they were prompt and called 10 minutes before their arrival to give us a heads up. Once they arrived, they were thorough, courteous, and extremely helpful. Thanks for making our move such a pleasant one. Read more

Efficient and skilled

This was my first time using Best Movers Of America and they did a completely amazing job moving my family from our old place to the new one. After hearing a lot of good things about them from my friends and family, I did not hesitate to hire them when we decided to move. We were promptly provided with a time and a date after reaching out. If you have never had professional movers before, it is an amazing experience. Personally, it was my very first time and they made the entire process so much easier. Highly recommended moving company. Read more

Trust worthy

Every staff of Best Movers Of America was professional in what they did, and I was treated with honesty and respect from the start to the end of the process. The sales rep also sent a very thorough email with all the information, great at following up, and easy paperwork the movers showed great skills packing and loading my things into their truck. I was very delighted by their approach of focusing on customer satisfaction. If we can all use, no one will ever again complain about a bad relocation experience. Read more

Highly Skilled and Professional

The sales agent, customer representative, the pickup driver, movers and the delivery driver were tremendously very helpful and courteous. They gave me both, on-time delivery and an unscathed, complete furniture.They also assembled the dis-assembled furniture and perfectly placed it on area we required. I never had any problems at all. Worth every penny I paid them. I will definitely recommend Best Movers Of America for moving purposes. Read more

Flawless Move

These guys have some excellent reviews. They offered significantly lower amount of quote. It was quite affordable for my family. The way they processed my move, I had nothing to worry about. There was no rush and careless attitude among the movers. They protected our furniture with stretch wrapped which finally made the move flawless. Well done Best Movers Of America . I am pretty sure to hire them again in my next relocation Read more

Hiring them was the best decision

This is the second time that I have taken the services of Best Movers Of America . I was very happy with their previous service. This time I’m even happier! They have kept their commitment with regards to improving their service. The customer support has certainly improved a lot. I noticed that they have got new improvised techniques of moving heavy objects. Carry on the good work guys! I’m really glad to have such a reliable moving solution provider within my reach. I will definitely hire them again for any future moves. Read more

Highly Recommend

After doing an online request and receiving several quotes from online I decided to use Best Movers Of America. The movers showed up on time and went to work. They wrapped my items and quickly loaded the truck. Everything arrived at my new home on time, intact, and without damage as promised. I highly recommend this company for anyone with a coming move and working with a financial plan. Read more

Real professionals

I used Best Movers of America last month for a move and they performed like real professionals. They were so efficient that I did not even feel the heat of the move. I had nothing to do except watching them doing a fine job for me. When I checked the inventory after the move, I did not find any mistakes by the movers. They were well ahead of the schedule and very affordable too. Read more

It was good, it was a good experience ...

It was good, it was a good experience overall the delivery was tidy and the communication was good overall. The price was very competitive it was one of the lowest i found in the market. Read more

They tried to charge me extra and they ...

The timing, If I wanted to pick up today they would say no no we dont have it. Then they tried to charge me extra, by adding on items I didnt move on the receipt. So they were trying to make money off that. After 20 days I was supposed to get my stuff on the third. They called me several times and they said tomorrow someone will come. And after some days they will say the truck has some issues now so in two days they will come. It took 15-20 days to get my stuff. Read more

Perfectly handled

Best Movers of America handled the first move of my life and did such a good job. They showed up on time with all the proper tools. The movers were all very experienced. It really showed in the way they worked. They wasted absolutely no time while packing and loading everything. They made the delivery 9 days later and all my belongings traveled very well. I am very impressed by this crew. Read more

Reliable moving company

I didn’t have any reason to trust the moving companies before I hired BMOA for my move. Their low quote got me worried at the beginning. But the movers were absolute perfection. They were so respectful to all the old rusty furniture pieces I own. They very carefully transported them to my new house. The whole move didn’t even break my bank account which is always comforting. I have every reason to trust this company. Read more

Heartfelt appreciation

Everyone I was in contact with was helpful and courteous, and your staff takes pride in your company and the services you provide. I will definitely refer your company to others, and if we are in need of your services again, I will not hesitate to call you guys. Thank you! Read more

A+ Service

I am very pleased with the service and happy with the price of Best Movers of America. They were recommended by a friend. When I called and discussed my move with their sales rep, David, I knew straightaway that these guys are well experienced and knew what they do. The moving team arrived on time at the move day, packed my stuffs in record time, loaded everything without any hiccups and moved to NY within the schedule. It was hard to believe that we actually moved to another state without any broken or damaged stuffs and paid exactly what was quoted at the beginning. So, thanks a lot Best Movers of America. Read more

Completely satisfied

In my opinion, people who have hired Best Movers of America would have definitely had the most amazing moves of their lives. I hired them last week and they impressed me so much with all the resources and experience they have. The movers were great. They were punctual and efficient. They carried my big pieces of furniture with ease. They were careful while maneuvering the furniture through the house. The delivery was made after 7 days as requested. Thankfully every piece of furniture made it to my new house in good condition. God knows how they managed to be so efficient at such a low price. I will gladly recommend them to everyone. Read more

The right choice

I would recommend these guys to anyone intending to move and working on a budget. From a personal experience, these guys are the best the market can offer. My experience with them was positive right from when I first contacted them asking for a quote for moving my house stuff from Florida to New York. There were no hidden costs and George, the customer assistant was so open to any further queries. This made me feel needed as a client and more assured that I was dealing with the right company. Read more

Job well done

These guys are tailor made for long distance moves. Their pricing is very competitive, their timing is impeccable and they are swift and efficient doing the job. They were doing a long distance move for us and they delivered within the timeline they gave. I appreciate their world class service and thank them for a job well done. Read more