Cross Town Movers

DO NOT USE: HORRIBLE

Horrible, Horrible, Horrible. They assured me that they were extremely accurate on their quoting for services. They scheduled 2 trucks and 2 crews--they came out with 1 truck and 1 crew. They came out to do the move and did not bring the promised wardrobe boxes and they had all rookies, who were so slow it took them 12 hours to load a truck. I have an adjustable bed and the kid did not disconnect the cords and broke one of the cords. Because they didn't even come close to moving me, we had to schedule a second day with two trucks and two crews. Again, so slow and took them almost the same amount of time again. And no wardrobe boxes as promised. So they then charged me for boxes and didn't even allow me to count the number of boxes they used. Some of my stuff went into storage--so it is difficult to know exactly how many boxes were used. They broke off part of a leg of a corner hutch. They put the tool boxes (very heavy) in my livingroom on cream carpet (they packed these boxes and didn't label them). Some of my clothing boxes that were marked ended up in my shop. Who even knows what is actually in storage and the condition of the items. They used my packing tape because they didn't have full rolls on the truck (but charged me for the rolls). Ended up costing me double what they quoted. They offered a claim at 60 cents per pound based on what they considered the weight--a total of $400. They wasted my time, caused additional stress by not having the correct crew out the first day and a rookie crews. They charged me for 2 crews the second day, which wasn't accurate as they only had 1 crew + 1 person and 2 trucks. I had to bring someone else in to fix my bed and someone to move the tools to the shop and clothes in the house. Because they split crews and I couldn't be two places at the same time, I had stuff all over the place with no organization or in the right rooms or locations. DO NOT USE. THEY ARE HORRIBLE AND THEY HAVE NO CLUE HOW TO QUOTE YOUR MOVE AND ARE SOOOOOO SLOW. Read more