Encore Moving & Storage

DO NOT TRUST ENCORE MOVERS

A horrific moving experience. We got the hard sale and were promised that our items (an entire 4-person home) would NOT be outsourced for the final leg of the trip. That's why we signed. Welp, that was a flat-out lie. The delivery was atrocious. And dealing with Encore to receive a refund for the major issues was the worst part really. Don't trust Desiree, who will be assigned to help you with your grievances- I repeat, DO NOT TRUST DESIREE. Still not convinced that this company will ruin it all, including your enthusiasm for the move, your new home floors, and the next 10 months battling with them... then read on for my initial email to Encore after the move. My initial email outlining issues - in the end... we received a check for $260 11 months post-move. We moved an entire home for 4 people. It cost us $9k+. This was a huge and expensive move. - Only two people were sent to unpack the truck and they were clearly NOT professional movers. The man and his teenage son were not in-shape enough to handle this big of a move or even to carry most of our things. -We watched boxes being dropped off the truck multiple times!!! -Boxes labeled “Heavy” were stacked and left on top of boxes labeled “FRAGILE”. -A box of china was dropped down 3 steps and 2 plates were broken, we found another box of china labeled “fragile” upside down. -Most boxes were not placed in the correct rooms, or even the correct level of the house despite labeling and my instructions. We spent 4 hours moving boxes to the appropriate rooms the following day. -The older man was rude and smoked IN THE TRUCK WITH OUR THINGS multiple times throughout the move. Our new home smells like cigarettes. He also left our driveway littered with cigarette butts. -The older man also gave up on moving. The last few hours he sat in the back of the truck and watched my children jump on the trampoline while his young son did all the work. -They took so many breaks that the move lasted 8+ hours. -The younger son asked to use the restroom (no problem!!) but then came out laughing to me about how badly he “stunk it up” (seriously?! Gross and unprofessional). -Items were left wrapped in black plastic and moving blankets. -The metal racking that was broken down was not put back together. And to top it all off, we have horrible scratches from boxes begging pushed from the kitchen door through to the dining room. Clear rough scratches across two rooms with two different types of wood flooring. The men then denied that they did this. The path leads directly to the boxes they just pushed across the floor!! But that’s not all, the pine floor in the primary bedroom has a 2-foot long GOUGE along 10 planks leading right to where they pushed the dresser (similar marks are at the bottom of the stairs). The men then tried to hustle out of here without any mention of the damage. At the end of the day, w Read more

Good value

TLDR: Encore was phenomenal! Their estimates were spot on,the times they gave us were met. We had a minor snafu with the original quote but everything was explained and we were given options. I felt like they gave our move a lot of attention and care,and for that we will recommend their business! Thanks again to Allison for all of the help in coordinating such a messy move. You guys are rockstars! Read more

They made it easy!

They showed up early and we finished early so the total was under the quoted budget. They were courteous, prompt and had no problem taking apart or putting back together my custom bed. Read more

Totally prompt

Highly recommended ! Used them to move out of my second floor apartment and into storage. Quick and easy. They were very careful with my items too. Read more

Courteous crew

Absolutely the best moving experience I have ever had. Read more

Smooth sailing

I cannot say enough great things about these guys. From start to finish they were awesome. I called, received the extremely reasonable quote and everything from then on was smooth sailing. The guys were awesome! Read more

Inexpensive Move

My last move went really well only because I had Encore Moving Read more

Constantly communicative

Thanks Encore Moving and team. You're awesome and I would recommend you in a minute. Read more

Loved these guys

Extremely efficient, kind, and for the right price. They moved all of my stuff out of a 2 br apartment in just 4 hours - note it was only 2 men. Would hire them again no questions asked when I move next. Thank you SO much! Read more

My honest review

I cannot say enough great things about the movers. I had a move to set up from a storage unit to a high rise building and ending up in a house. The movers were prepared, came to work and they delivered. They were focused and worked so fast and efficiently not to mention friendly and personable Read more

UNDER 4 HOURS!

I cannot say enough great things about the movers. I had a move to set up from a storage unit to a high rise building and ending up in a house. The movers were prepared, came to work and they delivered. They were focused and worked so fast and efficiently not to mention friendly and personable. I Read more

Took so much care with our belongings

This company is phenomenal. It was my first time using movers and thanks to them I won't be moving without movers again. They were so fast and efficient. They moved stuff from me and my partner's apartment into our new shared apartment all in 2 hours. Best money I ever spent and they will be my go to company. Read more

Smart guys!

They did a very very very careful job wrapping all the delicate stuff like our TV and glasswear. Highly recommended. Read more

Quick to provide the quote

Moving is a chaotic and stressful time and these guys were fast, careful and friendly-- making my move 1000 times easier than I anticipated. Read more

Move was done quicker!

Encore Moving Read more

Have referred them to others

They are the best! I have used them for two moves and each time they have been on time, professional, careful with my fragile things, quick, and pretty fun to work with! Read more

Never had a problem

I was very happy I did get help. They had my belongings packed Read more

Really easy to work with

These guys will move anything from a sofa to an office to a whole house with ease. Never had a problem. Always fast and damage free. They are a great value too. Read more

Freaking amazing

Their movers arrived on time and were properly equipped. I couldn’t believe how easily they carried my furniture. It was a 3rd floor walk up and the stairs didn’t seem to bother them at all. Everything went SMOOTHLY and they were done in just an hour and half. They managed to deliver on time too. Nothing was broken or damaged. Recommended. Read more

Another stupendously fantastic ...

These guys were the best hands down. Friendly, courteous, extremely careful with our stuff and really quick! If you go with anyone else you're crazy! Very reasonable rates, too! Read more

Truly the best movers

Good job. These guys were awesome. They showed up on time, wrapped my TV and mirrors at not extra cost and hustled to get my furniture out the door. Read more

Well equipped and organized

They worked hard and got my move done with no problems. Great Customer service and were flexible when my moved date changed at the last minute. Highly recommended. Read more

Very sincere!!

They worked with absolute precision. The movers were very well aware of any kind of problem that could arise and they came prepared. My belongings were carefully transported and I didn’t have to do a thing! You may think it’d cost a lot to hire them but they only charge what is fair! Read more

Obviously well deserved

Highly recommended these guys - they make moving way less of a pain. Read more

Totally, totally recommended

They were diligent, respectful and efficient. Thanks for the smooth move! Read more

Very personable and well-behaved

This was the best moving experience I've ever had. They were very professional and extremely efficient at moving the belongings of my one bedroom apartment in a timely manner. Read more

Book them NOW!

The crew, 3 guys total, that came to my place were the best movers I have ever dealt with. They were very fast wrapping up all my furniture (I have a lot) and very friendly. Read more

Fast as advertised

The guys arrive 10 minuets early. They were extremely professional, polite, and ... fast! They took great care with my things and I had total confidence that nothing was going to get broken. I'm having them come back next week to finally move me into my new place. Nothing but glowing things to say Read more

So effortless and easy!

The movers were so nice and so professional, I would 100% use them again next time and recommend them to all of my friends. Read more

Booking process was very easy

On the day of the move, the team showed up EARLY. I can't believe we are at the point where we are surprised that companies actually honor the time they give you, but here we are. My bed was broken down, everything was packed up, and things were loaded into the truck. Upon arrival at my new apartment, my stuff was quickly moved in and my bed reassembled. Stop looking and book these guys. You won't regret it! Read more

SUPERB SERVICE

This was the best moving experience I have ever had. They were efficient, hard working and careful with my things. What a pleasure. Read more

100% satisfied

My three man team showed up on time and ready to work. They finished a full 90 minutes under the estimated time and placed everything perfectly in my new home. I am 100% satisfied and would definitely recommend this company to my friends and family. Read more

Good deal

The guys they sent out all did a GREAT JOB. They were super polite and careful with our stuff. We were moving out of a 3 BR, 3rd floor walk up and had a TON of stuff, but they were hustling the whole time. They got us in to our new house in record time, and good deal under the quoted time/price. I had previously used Encore Moving Read more

The quote was accurate

Encore Moving Read more

My move was so seamless

I hadn't moved in 3 year and searched around for movers for awhile.This moving team were nothing but the best every step of the way from booking to making my move so seamless. They were professional, friendly, and super dedicated to getting everything right. Can't thank the guys and this company enough. Don't go anywhere else but here. Worth every dollar. Read more