Gateway Moving and Relocation

SCAM COMPANY

I was quoted $1600.00 to move a 1 bedroom apt from FL to NC. A co worker also joined in a co - truck experience for a discount. She also has a 2 bedroom apt. Gateway quoted us $2900.00 with 35% reservation fee. Which we paid. They promised to do a flat rate as we were 2 people moving from same place to same place. (work transfer) Once they got to my apt. They started to count each item and told me we were only estimated on so many items. Which is not what TONY had quoted. Once they got to my co-workers they counted her items and said we were way over quote and increased our bill to $4200.00. NO LIE. We were told we owed 50% at this time to pay and was initially told we paid at delivery. We paid fee and was told our delivery was due the following Monday. Instead the Movers took our stuff to a shortage unit and let it sit for over 1 week while they dogged our calls. Hung up on us. Were extremely rude to us. Sunday we had to threaten them with a lawsuit and was told our stuff was in route once again.. We were told that payment was due in CASH or Money order only from USPS. Not a bank issued money order. We refused to pay them cash or money order and JOHN the rude dispatcher said well then your stuff will go back in storage and we will bill you another delivery fee and storage fee. We had to hustle to the bank and then to the USPS just to get money order. Once the movers got there. They were told to not unload anything until we paid them an addl $140.00 for having 2 separate homes to deliver too. Which again was discussed at the beginning of the setup on the contract and was told being on the 2nd floor had addl charges. Again they knew this when they estimated it. One of the movers quit once they got to NC. They hired a random person who showed up to help move and refused to set up anything or put it in the right bedrooms. Complete scam and steals money and refuses to honor agreements. I highly do not recommend them. They also subcontract other moving companies who are caught in the middle of a bad business transaction. Read more