Giant Xpress Moving And Storage

The worst moving experience ever! Stay ...

They were very very unprofessional and did Not honour any part of their commitment. On the day of move first they changed my time to evening instead of morning which I understand, the plans change. However they came to my doorstep telling me they pushed me back because others payed them a "higher price". I did not even give them a single extra box and stuck to my inventory and still they did not have space for my stuff in the truck. They damaged my couch while transport and also put my mattress and box spring tied outside behind their truck instead of securing them inside the truck. They also admitted that their office miscalculated the space needed and that I had to reschedule my move as they did not have enough space. They did not bring their tools I had to ask around the neighborhood for the tools. After, they even misplaced the borrowed tools which I had to apologize to my kind neighbors. They did not even bring the mattress pads that I had payed for and never payed me back. After mistreating my belongings they even left all their trash and wastes on my driveway and did not have any courtesy to remove that. Delivery was awful as they left my bed not fully assembled which broke a week later! I wish I had never hired them. Read more

Stay as far away as possible

This was by far the worst experience with any contractor i have ever had. Customer service is nonexistent. Crew rude. Clogged and flooded a bathroom without telling me - I had to repair water damage. Every item has some damage. I swear they drag every piece across concrete. Every corner on all furniture damaged. Quoted 2400 fee with 450 rental. That balooned to 4500 and 1500. Supposed to move lawn mower, however crew had said they never moved one before had to get it approved. Late for both pickup and delivery. At delivery crew initially refused to unload truck in to house, wanted to leave in garage because they were running late. Very shady company. Missing 6 boxes. Several boxes damaged, broken glass. Do not ever use this company. Read more

Destroyed Furniture/Paid for Services ...

We hired Giant Xpress moving company to move our furniture from Arlington,VA to Tampa,FL. 1. Charged us an extra $800 for "extra packing" on specific items. When the furniture arrived in Tampa, nothing had any packing on it! Beautiful expensive furniture completely destroyed. 2. When furniture arrived there was severe damage because multiple furniture items were not properly wrapped and covered as requested. A. Chipped wood and severe scratch damages to coffee table. B. Severe scratches and water damage to dining room table. C. Dining chairs (4) were stacked when they came off the truck when they were supposed to be packed causing warping and scratches. D. Bedroom dresser, bed, and chairs were not full wrapped and covered causing damage and severe scratches to the pieces. E. One box was lost in the move. Contents included wedding dress and other clothing items. F. One box had water damage with luckily no known damages to the contents. G. Destroyed (beyond repair) TV stand (broken and severe scratches) Overall, this furniture is beyond repair and the damage for replacement is estimated at $7,788. The final moving charges were about $1,500 more than the initial estimate that was THOROUGHLY discussed with the service person. They charged us more to pack our queen bed because it is a "larger than normal queen bed." How is that possible?Also,the damage to the furniture is unacceptable because it came off the truck not properly wrapped or stored as requested (was even charged extra). The crew who delivered the furniture (contracted out from Giant Xpress) stated that it was the worst initial packing job they had seen in their combined 20+ years experience. Zero stars if it is possible on google. Do not use this company. I filed a complaint with the Better Business Bureau and will be interested to see how this company goes about resolving our damages. Charges for services not provided and extremely poor service. Read more

Great experience

My move to North Carolina was awesome. Great ladies in office, great crews on site, all around great experience! Price was on point and delivery only took 2 days! Wish I would've found this company for my previous move. I'll be hiring GiantXpress at every move I have from here on out! Read more

Nothing but good things

I read a lot of reviews and I couldnt decide weather I should move myself or use someone to move me. When I called around I spoke with a lot of movers and some I liked and some I didnt. What made me choose giantxpress was the sales reps they were on top of everything and answered all my questions and that made me feel comfortable. I did read reviews from a lot of companies and honestly there were really good ones and really scary ones but I felt good about them and went for it, i'm glad I did cause they took really good care of my belongings. I have nothing bad to say about them. I would just say go with your gut I did and I'm glad i did i would recommend them as well to family and my friends. Read more

Awful experience

After 29 days my furniture is undelivered, no replies to my email and no idea when I will get my stuff or what I will pay. Read more

Service was the best

Finding a mover was a nightmare I don't know what I did online but I received so many calls ... but we went with Giantxpress mainly because of the sales rep. We loved how nice they were and caring. We are glad we did cause they did a great job moving us. Read more

Phenomenal work

These guys were phenomenal. This was the first time I have ever hired anyone to help me move, and they made the process easy. Everything was clearly explained to me on the telephone when I reserved the service, and then they were diligent in following to confirm my appointment beforehand. The 3-man crew showed up on time and got straight to work. They wrapped my furniture meticulously, and were careful to show me any pre-existing damage before touching anything. Although I underestimated the time it would take to move my stuff (which I had carefully packed & organized), they moved quickly and efficiently. And the whole time, they were courteous and polite, asking permission before using the restroom or anything. They also did a fabulous job placing my furniture exactly where I wanted it in the new space. So it goes without saying that I highly recommend them and will absolutely use them again the next time I have to move. Thank you giant movers Read more

Very impressed

I hired giant xpress movers simply because I read their reviews. People had such good things to say about them and I wanted them to move my stuffs. I wanted them so badly that I changed my moving date twice just so they could fit me into their busy schedule. They finally gave me an early morning appointment. Their movers arrived 10 minutes early to start prepping for the move. I lived in a 3rd floor walkup and the only access was through a narrow staircase. The movers very easily accustomed themselves to this situation and started moving everything downstairs. I could tell that they were winding down by the end but that only proved to me that these men were humans, not robots. My stuffs were delivered to the destination in great condition and I am so glad I finally got to write this review. Read more

OMG this was Great move

I would definitely recommend giant express movers. This was my first move in a very long time, and I knew that I could not manage the move alone. I found these movers on the internet, and they were very polite and had great customer service. The movers were prompt and worked very hard to make sure that the move was done as quickly as possible. Good job guys,and thank you so much for your help Read more

Hassle free move

Frankly, I chose Giant xpress movers to handle my valuables during my move because they quoted the lowest. I wasn’t expecting a royal treatment from them. As it turned out, they were very professional. No frills like bubble wraps or ironed uniform. But they were very well trained for this job. The movers arrived right on time and they delivered my belongings to my new house right on time as well. I am very impressed with their punctuality. I had absolutely no hassle with them. Read more

I admire this company

I have hired Giant xpress movers several times that I don’t even bother asking for a quote anymore. They have always been punctual, reliable and honest. In my nine times working with them, the movers were late just once and they wouldn’t stop apologizing for it. They are yet to break any valuables of mine. They always make sure that my possessions travel safely. What I like the most about these guys is that they never overcharge. Their final bill is always incredibly close to their initial estimate. I have a lot of respect for these guys. Read more

High praise for this company

I hired Giant xpress movers, frankly, because of their reputation. My friends who have used them before have given me amazing reviews for them. Now I certainly understand why. Not only their quote was reasonable, their movers arrived very much on time, equipped with all the right things. They were very swift and efficient at their jobs. My move went absolutely easily because of these guys. Read more

Happy to recommend

Giant xpress movers handled my move last week. The fact that I’m here pretty much proves that I was very pleased. These guys are amazing. I have hardly seen such hard workers before. All three movers were very creative with the packing process and very efficient throughout the loading process. I wasn’t fully convinced of their efficiency till all my stuffs were delivered in perfect condition. I got lucky with this company and I’m happily writing a recommendation for them. Read more

I understand why they are so praised

We were moving at the end of the month and all the moving companies were heavily booked. After calling them again and again, I finally got a slot with Giant xpress movers. I certainly understand now why this company is so popular. They were literally on top of everything the whole time. They were punctual, efficient and reliable. The movers were well synchronized and they finished the job very quickly. It was just a very satisfying relocation. I’m going to book them in advance the next time. Read more

I loved how professional they were

I have read many awesome reviews about Giant xpress movers online. My sister has previously hired them and she also recommended them. I have to admit, they really are awesome. Their men were so professional every step of the way. I was very impressed by the efficiency and skills shown by these men. They lifted my heavy furniture with such ease. Everything was so well packed that nothing suffered any kind of damages on the way. I received everything right on the scheduled as well. Read more

A very reliable name

Giant xpress movers has become a household name in my family. Whenever anyone is relocating, we always hire them. Even I hired them to my stuffs when I was moving. As always, They delivered what they promised. I was looking for an early morning slot but they could only accommodate in the afternoon. Other companies would probably give you the morning slot and show up in the afternoon. The movers arrived right on time and took just 3 hours to finish loading everything. Their packing skills are always great. I believe Giant xpress movers provides the movers extra training in these fields. The delivery was made on time and nothing was damaged. It’s clear why my family keeps hiring the same company. There is no moving company more reliable than Giant xpress movers. Read more

Dependable movers

The only thing I required from Giant xpress movers was to deliver all my belongings in the exact condition they would take them from my house. They did just that! The movers arrived on time. They were very efficient. All the packing and loading was done in just 3 hours. The movers were very delicate while packing my breakables. They moved the furniture out in a very systematic manner. I was quite impressed seeing how sincere and organized they were. When they delivered everything, I took an inventory and all my belongings were safely delivered. Read more

Very reliable movers

Giant xpress movers proved why they are the best moving company at every aspect while they handled my last move. The movers arrived on time. All the packing and loading was done in just 3 hours. The movers were very delicate while packing my breakables. They moved the furniture out in a very systematic manner. I was quite impressed seeing how sincere and organized they were. When they delivered everything, I took an inventory and all my belongings were safely delivered. I am so thankful for the amazingly reliable movers I got. Read more

We relocated so easily

Giant xpress movers did an excellent job at moving our belongings from VA to RI. All four movers were very capable and friendly. They arrived 20 minutes early which almost never happens. They displayed amazing skills in packing everything and loading them onto the van. The whole process took just 2 hours. I was so glad to see how fast they were since I was paying them hourly. The delivery was smooth as well. The van arrived on time and the movers unpacked everything and put them in their rightful places. We are so grateful for the efforts put in by Giant xpress movers. Read more

Thank you so much

Sometimes I feel like maybe I should just leave my belongings in a moving van. I relocate every few months and while I don’t own a lot of furniture, I do own a lot of other stuffs. It’s so hectic having to carry everything to new places every few months. Thankfully, I know a company that makes the moves bearable. Giant xpress movers has been a moving companion for almost 3 years. They never disappoint me. I don’t even bother getting quotes anymore. I call them up and give them my moving date. They give me a time slot and the movers always arrive on time. I hired them last while moving from Ashburn, VA to New Orleans, LA. The movers were as great as I remembered. They came in, packed everything in a jiffy and set off to LA. It never takes them more than 2 hours to finish the job. They are always polite, helpful and efficient. Even the deliveries are always made in time and nothing ever goes missing. I am so grateful that I have found them. Read more

Excellent

Very pleased,I wont lie i did see some bad reviews but I also couldnt find any company that was perfect so I took a chance and I am so glad I did. Everything arrived on time, they put everything together like they said they were going to. The customer service was great as well I had a call 24 hours before they delivered which was great cause I had to take of off work to be there. My suggestion is go with them you wont regret it. Thank you again guys will refer to anyone who is moving :) Read more

Great team work

We employed Giant xpress movers from 5 other companies we had quotes for the move, but somehow felt comfortable with this company because of their positive approach and polite attitude. They packed a huge amount of stuff in record time with hardly any trouble; the crews were very supportive with everything. We were very pleased with their moving coordinator Hope who visited our place and planned the whole move, were humble, honest and down to earth. The other staffs were also very professional and hard working. All together a great team work which made a very successful move. Thank you very much guys! Read more

Highly recommend

I highly recommend Giant xpress movers. They estimated the job accurately. They fit into the estimate. They performed feats of moving magic. I'm not talking about huge men doing huge tasks. I'm talking about agile and strong and pleasant guys helping you move and making it seem effortless. I brought them some drink for their efforts. Now, if they'd only come Read more

They are very expert

We had a great move from VA to NC using Giant xpress movers. They tried to remove all the stress related to the move from the beginning and they were succeeded. Mike and his colleagues were extremely hard working and determined to get all our possessions relocated in record time. Dismantle and reassembly skills of the crew are also distinguished as they will not be deterred by the trickiest item of furniture. All in all they proved to be a great moving company. Thanks to everyone involved with my move. Read more

Exceeded my expectation

I needed help finding movers I needed to make sure my move was perfectly done. The furniture I wanted to move was expensive! I called about 10 moving companies when I finally came across Giantxpress in Virginia . I was still not really sure if they will deliver the perfect service I wanted but they were the only ones that seemed like they cared, they answered all my questions and stayed in touch with me. Thankfully, they even exceeded my expectations and ensured that my stuff was safely delivered to the destination on time and on budget. Read more

So Impressed

These guys were great! They worked fast and were careful with my stuff. I would use them again for sure! Read more

These guys are professionals

Giant xpress moving is by far they are best movers that I used in several times for different moves. These movers were very committed to deliver the best. They had all kind of necessary tools with them and they knew how to get the job done perfectly and within the deadline. I wish them a very successful future ahead. Read more

Great job

First of all, great job by Giant xpress movers. I've moved before a number of times and had horrible experiences! So I was very hesitant with any moving company. I decided to go with this movers based on m friend’s recommendation. I had my goods picked up and was updated throughout the whole move up until delivery. Very great company to get moved by and I would recommend them to everyone moving in and out of state. Read more

Worked flawlessly

I am a guitarist and had just got myself a job of teaching at a school. This was a win-win situation for me as the school was providing me with an on campus accommodation (completely free) and a pretty good salary. Besides I am a home owner and this job offered me the opportunity to double my income by actually putting my house on rent. Just to my luck I found someone who was wanting to rent my house and this made me want to take up the job and move out as quickly as possible. From a friends recommendation I called Giant xpress movers and they were just the company I was looking for. The delivery arrived on time and there was no damage just as expected. The shifting was the best ever and thanks to Giant xpress movers. I have a new job and a house on rent. You boys are the best and for this you have earned my recommendation. Read more

Best Move Ever!

If you are looking to move and are finding a trust worthy company please look no further Giant express movers is there to your rescue. They are an excellent company and the services they provide are better that the best. We had to move on a short notice as this was in pertinence to an urgent vacancy that needed to be filled. We never had to move a finger and all the packing and dismantling was done by the packers. In addition to this when the goods reached our new address the packers skillfully unloaded the goods and placed it to positions where we exactly asked them to be placed. The shifting was the best ever, Giant express movers you are number one. Read more

Not even a scratch

Long distance moving is a pain, but the professional movers at Giant express movers were able to make the process fast and friendly. They gave me a pretty reasonable price quote for a two bedroom condo. The movers did a wonderful job packing my stuff, including a very old and very heavy kitchen table, and everything made it through without a scratch or a dent. Read more

No doubt they are the best

I used Giant express movers because they were recommended by my girlfriend's parents, so I called them for a quote. I received an estimate based on the size of my apt and a list of items that I provided. The move was very smooth, stress free and timely, and most importantly within my budget. There was nothing I could have asked for more. We will have one more move early next year and will certainly use them again. Read more

Super Nice, Honest and very ...

this move was the greatest of all my moves before i get transfer to diffeferent locations and states every year almost ive moved many times before and this one was the easiest of among all of them,giant xpress movers were amazing at all times from when they showed up to my house till the delivered it at my new house . really thank you and i recomend them to anyone and i will use them for my next move for sure. Read more

I really want to thank everyone at ...

I really want to thank everyone came to my house an picked up all my stuff and packed the whole thing garage , back yard , all rooms , bathrooms , everything you think of , they are so fast and careful and very respectful especially the Forman the price was great compare to the service they provided, I can't seem to thank you enough really ! Very very nice work and great communication. Read more