Johnson Storage & Moving Co., Cheyenne WY

Unreliable

Johnson was used (almost) twice by me. On the move-in the team damaged my table beyond repair due to total incompetence on the reassembly team (washers and nuts were attached in the wrong order and dug deeply into the wood). Fast forward to the move out - I complete a virtual pre move survey, and Johnson accepts it in-lieu of an in person survey (per their request, not mine and the survey was a video walkthrough of the house uploaded). On packing day number one, two packers arrive and immediately start talking to each other about needing more people to complete this job. They unload their gear/supplies, I ask them if they want food they say yes, so I order $50 in pizza. Literally 5 minutes after the pizza arrives and an hour after arriving they tell me they aren’t going to pack because the basement is too cluttered (the same basement that is videoed in the pre move virtual survey in the exact same state it is the day they arrived). I was advised to reschedule at the earliest opening (2 months out). If I am ever offered to have Johnson or any affiliated movers come assist me it will be a hard pass based on this last experience. Read more