Moving Giant Inc

Cheat and Fraud

Dear Friends,never use this company for whatever reasons if you are planning for safe move. I had a very bad experience as this movers stolen my valuable belongings during transit and doesn't bother to respond. Very careless attitude from staff after move is completed. Never seen such a company who cheats customers openly where there is no justice if you try to reach out for reimbursement and only offered in pennies where the actual loss or damage is 10 to 20 times. Not sure who can help in giving right justice here but I'm feeling a severe pain by losing my valuables Read more

Don't use - Scam

This was my first experience with a moving company and will likely be the last for the following reasons:(1) When I made my initial inquiry and set up a moving date. I was told by the associate, that our belongings would arrive within 2-3 days of our pick up date which was completely false. (2) The estimate I was given was far from what we would actually be charged. We ended up paying double the amount of our initial quote. (3) On the date of our pick up, the driver was over eight hours late.(4) I received an email shortly after our pick up date to submit forms and to login online to track our shipment. I completed the form multiple times and never received any notification from the online system regarding the status of our delivery. In addition, I called Moving Giants multiple times to inquire of this information and NO ONE was able to give me any information as they responded that deliveries were covered by a different department for which they did not have a direct number for.(5) When we finally received our delivery, we were asked to pay additional money. We had already paid in full at the time of pick up, and despite the fact that we paid double the initial quote, our delivery men felt the need to ask for additional funds in cash because the distance was too far to walk. Mind you, from the front door of our building to the elevator is only 20 steps and from the elevator to our unit it's only 15 steps. (Yes, I counted and double checked this). They refused to start deliver until I went to the ATM and got them cash. (6) Multiple items were broken despite the fact that we packed everything in large bins and bubble wrapped each item.(7) Lastly, to add insult to injury my fiance's snowboard, snow boots, snowboard bindings, and records were not delivered. The equipment specified above total over $1000 and the records are priceless as this was one of the last mementos my fiance has of his deceased father.This was an absolute horrible experience and a horrific representation of professionalism. There was no care taken for our belongings and we feel we were essentially swindled and given subpar service. Read more