On The Move

Multiple damages

They damaged several pieces of furniture and tried to hide it,scuffed walls,lights,and took multiple breaks that I was charged for and I supplied the workers with lunch from subway. I submitted pictures plus they had the testament of the nice worker present. This was a 1 day - local move. I paid them $1440. They dropped my sofa off the truck and it landed on the end and they never said anything. I happened to come outside as it was bouncing on the driveway and saw it. When I went back inside and asked the nice older man working for them,he didn't know anything about it and then approached the worker that did it. That worker then became very angry and started being rough with my furniture -Banging my empty filing cabinet around. I was at that point afraid. When I got to the file cabinet,the lock was pushed in and the key broken off in it. They broke the leaf to my dining table then hid it in my garage in the middle of other things. I heard them drop my wooden entertainment center and it broke the support wall inside the cabinet.I called the owner to discuss and even went to their office. I explained that I wanted to meet the owner so he could see that I am a rational person and discuss the events. His office staff was very nice but he was not there and they indicated that the nice man working had told them what happened. The owner has never called to discuss his employees behavior. They gave me $ 250. For my damages that cost me much more than $250. Had they taken reasonable care with my items this would not have happened. I believe they knowingly sent unsatisfactory staff. Read more