Safe Hands Relocation LLC

Unprofessional Bait-and-Switch Service

I strongly advise anyone considering this company to look elsewhere. My experience with Safe Hands Relocation was not only disappointing, it was infuriating. What started as a reasonable quote quickly turned into a bait-and-switch situation. Major furniture items I clearly discussed during the intake call were somehow left off the inventory, resulting in a final price that was more than double the original estimate. When I raised concerns, I was met with condescending, unprofessional, and downright rude responses from their Dispatch Supervisor, Roxy. Rather than owning the company's errors, I was repeatedly blamed and told I must not have read the contract or understand how moving works, despite having worked with other moving companies before without issue. Even after their own representative acknowledged in writing that a partial refund could be discussed with billing, they refused to escalate the issue internally and told me to chase customer service myself, which is unacceptable. This company thrives on misleading estimates and hides behind rigid fine print to avoid accountability. Their lack of transparency, poor communication, and aggressive customer service should be a red flag to anyone. Save yourself the stress. Find a moving company that values honesty, professionalism, and respect. Read more

Dan and his crew were great! They were ...

Dan and his crew were great! They were on-time, really careful with our furniture and very respectful of our house. I highly suggest them. Read more

The crew was prompt

The crew was prompt, polite, and incredibly hard-working. They began at one house, quickly and safely moving out a couch, then came to my home where things got more challenging. Part of our new couch had to be carried around the back of the house, down a hill, and hoisted up onto the deck since it couldn’t fit down the stairs—but they handled it flawlessly. They also disassembled our daybed with ease, loaded it efficiently, and reassembled it at a third location without issue. They were professional throughout and made a complex move look completely effortless. Read more

We recently moved from Staten Island ...

We recently moved from Staten Island to South Carolina and were exceptionally pleased with Safe Hands Relocation. The team was reliable, efficient, and extremely careful when packing and unloading all of our furniture and boxes. They wrapped every piece of furniture with blankets and shrink wrap, ensuring everything was well protected throughout the move. We highly recommend them for both local and long-distance moves. Read more

The team assigned to our move was ...

The team assigned to our move was INCREDIBLE—polite, respectful, and hardworking. (This makes TWO successful moves with Safe Hands Relocation in the last 2 years!) They gave us a call to let us know when they’d arrive and worked tirelessly until the job was 100% complete. They even moved a couple of super heavy pieces of furniture more than once to get everything exactly where we wanted it. All of our furniture was carefully wrapped, and they were extremely efficient with loading and unloading the truck. We were EXTREMELY pleased with their attention to detail and strong work ethic. Movers have a very hard job, but this crew made it worth every penny! It was also a pretty hot day, and they never stopped. Huge thanks to Oscar, Edwin, Angel, Garret, and Shaundrey—such an AMAZING crew! We’re so grateful for your help and will always recommend Safe Hands Relocation. Thank you so much! Read more

Absolutely wonderful experience with ...

Absolutely wonderful experience with Safe Hands Relocation! Kyle helped with the quote and was incredibly kind and accommodating—even when I had to change my moving date twice, right before the scheduled day. I had three movers today, and they all worked tirelessly. My driveway is extremely steep and difficult to access, yet they went up and down it countless times without a single complaint. They never stopped working (even though I wouldn’t have blamed them for taking a few breaks), and they were all so friendly and took excellent care of our belongings. Everything else about my move has been a total nightmare—except for Safe Hands Relocation. I highly recommend them and will absolutely use them again for any future moves. Read more

The crew from Safe Hands Relocation ...

The crew from Safe Hands Relocation did an outstanding job from start to finish. The movers—Manny, Angel, and Hugo—were punctual, courteous, polite, and incredibly hardworking. I would absolutely recommend Safe Hands Relocation to anyone in need of moving services, and if available, I highly recommend requesting Manny, Angel, and Hugo specifically. They made the entire process smooth and stress-free with their professionalism and dedication. Read more

Overall ease and professionalism of ...

Overall ease and professionalism of the staff and delivery team was exceptional. They were courteous and went out of their way to accommodate in every way possible. I highly recommend Safe Hands Relocation for any move. I just wish they operated in Boston where I live! Read more

I have used safe hands 3 times- 2 ...

I have used safe hands 3 times- 2 personal and one for my business and every time they are awesome! On time, professional, and they get the job finished in a timely manner. They work so hard and do a great job! Read more

Braydon my booking agent, was ...

Braydon my booking agent, was incredibly helpful and responsive throughout the quoting and scheduling process, making everything seamless before our move. On moving day, Ben and his team were quick, efficient, and respectful. They went above and beyond to ensure everything was placed exactly where we wanted it and that we were completely satisfied. Excellent service from start to finish Read more

Excellent service—truly grateful for ...

Excellent service—truly grateful for the help! Juan, John, and Oscar went above and beyond, moving not only the heavy furniture but also additional boxes I hadn’t originally listed. Their motivation and positive attitude stood out. Safe Hands Relocation has helped me move twice now, and both experiences have been fantastic. I genuinely appreciate all the support! Read more

I had an excellent experience with ...

I had an excellent experience with this moving company from start to finish. They arrived right on time and handled all of my belongings with great care. The team was extremely thoughtful and detail-oriented—even reattaching the child safety straps to my TV without being asked. They were professional, efficient, and genuinely respectful throughout the entire process. I highly recommend them! Read more

Outstanding service from everyone

Outstanding service from everyone involved in phase 2 of our move. Special thanks to Nick , our estimator, and the moving crew: Dan, Ben , Coleman, and Danny #2. Just like in phase 1, the entire team was professional, respectful of our property, exceptionally courteous, and worked with nonstop hustle. I highly recommend them for any move—start to finish, the experience was top-notch. Read more

We used Safe Hands Relocation to move ...

We used Safe Hands Relocation to move us out of our home into a temporary apartment while we renovate, and the crew was fantastic. They were very careful with our belongings, quick, and efficient. We have some large items that required precision to get through tight doorways, and they handled it with ease. We were very pleased with the entire experience and plan to use them again in 6–8 months when we move back into our home Read more

Wonderful group of hardworking movers

Wonderful group of hardworking movers from Safe Hands Relocation who listened to every direction and were extremely careful, yet efficient in getting the job done. They even finished faster than expected—even with an additional stop along the way. We’ve used this company multiple times for various types of moves and they have never let us down. We’ll continue to recommend them and use them whenever needed! Our crew of four packed and unloaded our home into temporary storage like true Tetris masters. Read more

Safe Hands Relocation called me about ...

Safe Hands Relocation called me about 30 minutes before arrival and showed up right on time. The three movers were friendly, capable, and got straight to work with impressive efficiency. The lead mover clearly understood the plan from the start—I didn’t have to explain a thing. Everything was handled smoothly and completed well within the time allotted. Read more

Ben and Dan were the hardest working ...

Ben and Dan were the hardest working people I’ve encountered in many, many years. Very professional and took extra care of our belongings. They worked without a break on two of the hottest days of the year. I was very impressed by their friendliness, respect for the customer and unsurpassed wort ethic. They represented Motivated Movers in a way that brings very positive feelings about using the company again. I recommend this company highly to anyone considering a move. Read more

ordan and Juan (Manny) were fantastic! ...

Jordan and Juan (Manny) were fantastic! Not a single piece of furniture was damaged and they even finished under time. They were willing to be as hopeful as they could—moving stuff around, helping us get pieces situated, etc. They also showed up right at the beginning of the window and were ready to go right away. Would highly recommend them for anyone looking for movers Read more

The service we received from Safe ...

The service we received from Safe Hands Relocation was better than we ever could have imagined. We’ve already recommended them to others! The crew was one of the nicest groups of guys—punctual at both pick-up locations, and amazing to watch as they worked together like a well-oiled machine. They were upbeat and genuinely seemed like they were there to help because they cared, not just for a paycheck. Not a single item was lost or broken. When they left, it felt like we were saying goodbye to friends—not just a hired crew. When we move again in about a year, we’ll definitely be calling Safe Hands Relocation and requesting the same team Read more

Ben and Dan were very professional

Ben and Dan were very professional and efficient about my move. Easy to talk to and work with. Read more

I was extremely impressed with the ...

I was extremely impressed with the entire experience. I purchased a vehicle in Florida to be shipped to Georgia, and the representative I worked with was thorough, transparent, and made me feel completely at ease entrusting them with the transport. The vehicle was delivered exactly on time, and the delivery driver was courteous and professional. The fact that payment wasn’t required until delivery was complete sealed the deal. Truly a 11 out of 10 experience—excellent job! Read more

I highly recommend Safe Hands ...

The five movers—Dan , Ben , Moe , JD, and Oscar—who helped with my move were efficient, respectful, and had such a cheerful attitude that it truly eased the stress of the day. They worked so quickly and smoothly that I didn’t even have time to snap any pictures! The video estimate was a new experience for me, but it turned out to be a major time-saver during an already hectic period. I highly recommend Safe Hands Relocation and the amazing crew who assisted with my move. Read more

Our experience with Safe Hands ...

We recently completed an interstate move that was handled on both ends by Trey and Thomas, and they were outstanding. They were punctual, efficient, courteous, and highly professional. All of our furniture and belongings were handled with exceptional care—not a single wall or door at either location was scratched or damaged. We’ve moved several times, and from the initial visit to final move-in, this was by far the best experience we’ve had. Our experience with Safe Hands Relocation was excellent Read more

This is my second time using Safe ...

This is my second time using Safe Hands Relocation, and both experiences have been outstanding—especially today’s move with Lucas and his team. They arrived on time, treated all of our furniture and boxes with great care, and were professional throughout. I was amazed at how efficiently they packed up our 1,250-square-foot townhouse and moved everything into a similar space. Lucas conducted a thorough walk-through with his team at both locations and was upfront about any challenging items—they found a solution every time. I’d choose Safe Hands Relocation again in a heartbeat, and I’d definitely ask for Lucas if he’s available! Read more

I’ve used Safe Hands Relocation for at ...

I’ve used Safe Hands Relocation for at least six moves—both large relocations and small item transfers. They’ve even handled packing for us! Every time, their team has been punctual, professional, and extremely helpful. I’ve never had a single issue with anything breaking or going missing. I highly recommend Safe Hands Relocation and will absolutely continue to use them for all of my moving and packing needs. Read more

We had an outstanding experience with ...

We had an outstanding experience with Safe Hands Relocation. We needed to move several very heavy, delicate, and expensive pieces of furniture, and were understandably anxious about finding the right team for the job. Safe Hands sent out a specialist in advance who listened carefully and took detailed notes. When moving day arrived, the team showed up fully prepared and handled every piece with extreme care—no scratches, nicks, or dents. They treated our furniture like it was their own. We were incredibly impressed and will definitely hire Safe Hands Relocation again, Read more

These gentlemen were prompt

polite, and incredibly hard-working. They started at one home and quickly, safely moved out a couch, then came to my house where the real challenge began. Part of our new couch had to be carried around the back of the house, down a hill, and hoisted up onto the deck because it wouldn’t fit down the stairs—yet they handled it with ease. They also disassembled our daybed without issue, loaded it into the truck, and reassembled it perfectly at the third location. They were professional throughout and made the entire process look effortless. Read more

Highly recommend Safe Hands Relocation ...

The team was impressively fast in packing up our old space—yet still extremely careful with fragile items and thoughtful about how everything was boxed. They got us out and into our new office well ahead of schedule, saving us hours of time. Highly recommend Safe Hands Relocation and will absolutely use them again. Read more

Safe Hands Relocation made my move ...

Safe Hands Relocation made my move seamless! From their customer service to the moving crew—everything went smoothly. A big thank you to Vuk for turning a very stressful move into an effortless experience. I would highly recommend their services! Read more

Best movers in the business

Great movers! They were careful, fair on the price, and got everything done fast. I’d definitely use them again Read more

HIGHLY RECOMMEND!!!

Both gentlemen were SO professional and friendly! Introduced themselves, kept me informed of time and what the truck was looking like. We’re patient with my toddler. And the price can’t be beat. HIGHLY RECOMMEND!!! Read more

This company was absolutely amazing .

This company was absolutely amazing . From my deposit to confirming time - and they showed up on time - ready to work. They moved my entire 2500 sq ft house and unloaded it in the time frame given. They took care with my items and asked where I wanted everything . 10/10 I would recommend them again. Read more

We will recommend them and definitely ...

We hired them after All my sons moving company messed up our moving job. This company helped us out and we really appreciate it. They are very responsive, on time, charge reasonably. We will recommend them and definitely will use them again. Read more

Safe Hands Relocation’s service was ...

Safe Hands Relocation’s service was excellent. They were the only company I’ve ever used for moving that correctly estimated the work and did exactly what they said. The movers that helped us were also great and really excellent to deal with. Read more

This was the first professional moving ...

This was the first professional moving company we’ve ever used, and we were totally impressed and satisfied. From the scheduling process to the lead-up to the big day, communication was great via texts and emails. Everything happened according to schedule and the movers were so efficient that we were done several hours ahead of schedule, and our final invoice was well below the original estimate. Our three movers were very polite, careful, and communicated each step of the way. We highly recommend Safe Hands Relocation Read more