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robbed
I really should've checked reviews before booking them. Everything related to the payment told by lea on the phone is not true. They finished packing and driving to my new house in less than 3 hours and they wanted to charge 6 hours! Of course double driving time AND 5% fuel only showed up then. When I asked them why don't we see how long it takes unpacking they threatened me! I was alone and a woman and I got scared so I agreed to pay them. Then the most horrible thing happened,lea said their credit card machine was not working and I needed to pay cash before unloading!!! I don't have any debit card with me and I can't leave a new house unattended to drive to a bank to get cash! They immediately turned into gangsters!!! They threatened me by stopping unloading my stuff and adding more hours if I don't go. I felt they are about to take out their guns!!!! They ripped me of more than $1200 CASH! I was charged additional $61 for the transaction!!!!! I had no other choice!!! They had all my stuff in their truck! How could a company like this still exist?
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Worst moving company ever!
The movers it did not show up on time. They packed computers and printers in one box but put all of the cords in separate boxes. Things were broken in the move. They were supposed to give me a refund of $249 and they have not. They also charged me more then what I signed for on the contract. After calling their offices and emailing them they refused to return phone calls.
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They were easy to work with
They were easy to work with, the pricing was good, the people that came out were good.
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They were prompt.
They said they would come between 8-9. They were there at 8. I highly appreciated they were on time. The packing was partially done, and the paperwork happened. Apart from that they were courteous, asking for instructions - which room, and things like that. There were 3 people, they did a good job. They worked very carefully. Wrapped the sofa and furniture.
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I was satisfied with the move
It was fine! They... moved pretty quickly and I had no problems. You know, the move was expensive... I mean moving is expensive. They did it less time than..I moved from my house to storage and then from storage to house, so I was satisfied with the move.
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It was an adequate experience.
It was good, it was adequate, the only problem I had was that they lost my big painting. I called them before and they said they found it and were gonna bring it over, but they haven't done that yet.
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Rachmar
September 17, 2014
I have no complaints. I like their ...
They came on time. We agreed upon the scope and the time. They performed the job as agreed, so I have no complaints. I like their work.
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It was expensive
They gave me an estimate over the phone and told me packing materials would be free, the way I understood it. I'm not that versed on what's moving materials and what isn't, but she explained that the blankets would be free. When the guys came the day of the move-I had to be out of my apartment that day-they said, "Oh, we're going to add 300 more dollars on there for packing materials." And I'm going, "What are you talking about? She told me it was free." "Well, we have to wrap it." They had some extra plastic--which I can appreciate in a sense but they should tell people about that. I packed up all of my stuff and I thought I packed it pretty good. Some of the stuff was not taped down, it was just closed up. So the extra stuff, I know they have to do that to protect it because it's not going to be delivered right away. They have to wrap your mattress and things-but it should be told up front that that's an extra charge. Don't be surprised by extra charges. So that was really upsetting.
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