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low ball price and non disclosure of ...
Low ball price, offered increased insurance, but did not disclose until delivery that anything that I packed was not covered buy any insurance. I called the sales person and never received a return call. Once time he did call he said that he would take care of everything. Then vanished. Then I called the office to complain about that and to report damage, I was told that I would receive a claim form. I never did receive one. The only calls returned are for estimates. Kept my belongings on a truck until they filled the truck up. I waited three weeks for my delivery. Terrible company.
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Best movers on Long Island
The move went off without a hitch. The movers were very professional and extremely careful with my furniture. I would definitely recommend them to everyone! I would use them again when the time comes.
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Disorganized
They are extremely disorganized. No coordination between sales and the actual people who do the moving.
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Worth Every Penny
It is with great pleasure that I write this review for Verity Van Lines. Throughout our move, my husband and I frequently commented on how impressed we were with our moving team. The first person we met was Robert who came to give an estimate. We were impressed with the accuracy of the on-site estimate, the ease of getting a printout, and the fact that he came back two days before the move to confirm that the estimate was still accurate. Early on the morning of January 17, 2014 we met Dennis, Kyle, and Joey. They arrived on time and got right to work. Joey immediately started loading our boxes while Dennis and Kyle began to wrap up our furniture. We couldn't believe how quickly they got everything loaded into the truck, we had envisioned it taking hours longer than it actually did. The team was courteous, hardworking, and very personable. Once at our new house, the moving team went above and beyond. Again, they unloaded the truck more quickly than we had anticipated. The team followed all of our instructions regarding where things should go. They helped rearrange our furniture several times until I was satisfied with the placement of everything. They even helped install felt pads I had gotten for the feet of our couch to avoid scratching our hard wood floors. I had been very anxious about our move beforehand, but Dennis, Kyle, and Joey made the experience easy and enjoyable. As we have told many people since our move, Verity Van Lines was definitely worth every penny.
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