Wolley Movers

SCAM

I really should have looked into the negative reviews prior to hiring this company. I contacted this company for a move after shopping around I found that the were both available on my date and a good price so I went ahead and booked it putting a 50 dollar deposit down. I was sent an estimate of 550 which would include 3 men for 3 hours including the travel time to my destination. Both on the estimate and on the conformation call I was told I would be able to use a credit card. The movers were scheduled to come between 1-3. I received a call shortly after 3 from the movers saying they would not be there for another hour due to the pervious move going long. A bit annoying but not a huge deal. Once the finally arrived around 4:10 the men came up to my unit. Immediately upon coming up they said that it would be an extra 130 dollar charge for the stairs in the lobby. I am on the 3rd floor my unit number is literally 3 and I have had other services come to deliver furniture that had a 3 floor only policy without issue. Since the were there already I just agreed. The main guy walked around looked at my stuff and said he was going to give me a new estimate. After a few minutes he said that the new amount would be 968, nearly double the original amount. I was shocked. I wanted to cancel but was informed I would be charged for 2 hours. At the same time he also said it would need to be cash only. This all felt like a scam. He said because he needed to wrap some items and make some boxes for the tvs, also he increased the time needed to 4 1/2 hours stating that because of the big move they just did they were really tired. I was pretty upset by the price being so much more and the payment needing to be cash only so I let my partner handle the movers while I called the company. The woman on the phone kept going back and forth between me and the main man on the job site. Between discussing the price with the man onsite and the woman on the phone this had all taken about an hour. During this time the guys were not working and I was still being charged. While I was on the phone the main man kept telling my partner that the could do it for cash and that he could drive him to a bank to get the cash out. Finally the woman on the phone and I agreed that the men would move the items that I wanted for the next hour and thirty minutes so I could keep the original estimate price. After I finished the call the men came back up with the few items that they had taken down in the beginning. They threw them down right inside my door and said they weren't going to do the job. I have never had an experience like this. THIS PLACE IS A SCAM, they will double there price once the arrive and demand cash. I would never recommend this company to anyone. I have no idea how they have so many positive reviews. I am reporting them to the Better Business Bureau so hopefully no one else has to go through this. Read more

I was happy.

It was excellent. They were on time, they did a good job. They worked fast. They protected the furniture. Read more

They were very efficient and did ...

It was good. They were on time, they shoveled the walk, because it was snowing that day, for me and they didn't track snow in the house. They were very efficient and did everything quickly. Read more

It was a good move, I had no problems.

I did not have any problems ... It was a good move. Read more

They were on time and proficient.

They were very good. You know, they were on time, they were very proficient. Read more