48 States Moving And Storage Inc., Rockville MD

beware of scam

Move review for: budget moving and storage llc 764 e gude dr rockville, md 20850 Good Day, I have recieved INCOMPLETE services on November 9th 2018. I Do NOT recommend hiring as they didnt advise by their word and charged my account without authorization!! I am a military member and was looking for an affordable moving company. I had to vacate my residence with time constraints with this company in full understanding that I live in a single family home with my husband on mid shift and me being 8 months pregnant. I've provided in detail and took pictures. I thought they would come to do a site survey but assured me they will have everything done and complete in a 9 hour time period. Thinking they had sufficient supplies and help, they became discouraged and tried to carry on as much as they could. At first, I had to meet the movers at the gate (military compound) without proper clearance. I had to persuade the gate guards to please let them through. Long story short, the whole night and move was a disaster! About 30 percent of my house was left undone due to the movers not having enough material and a truck to fit all the items. Countless items were broken and missing. (They didnt even provide me an inventory sheet to tell them of this). I signed one contract and was railroaded by the movers that they needed to be paid more. I asked to speak to the manager as this wasn't discussed in the original contract. When they thought they completed the job. I woke up a couple hours later with 3 UNAUTHORIZED CHARGES on my account! I contacted them of this and how we did not agree on things outside the contract. They promised to finish the job and send an inventory sheet to which they never provided. I was left high and dry and had to scramble for help from our neighbors to complete the job. This was a nightmare and I ask people to please beware! A single person may benefit but a nice sized family home, please look to another company. The 3 men helping did do a decent job but was recieved by thier poor management of expectations. I am very disappointed that they did not care of my situation or care to contact me after followup emails and calls. If they did, I would've reserved my comment and remarks