WARNING!! BEWARE!! DO NOT USE!!
BEWARE!! Read the entire review. DO NOT use this company. I have serious doubts about the good reviews that are listed because other places have nothing but terrible reviews about them. %0d%0aHere’s my experience. Starting off, they showed up over an hour late. That should’ve been my warning sign but it was Sunday so I figured they were just moving slow. I was told over the phone when setting up the move, that there would be “additional items” that I could purchase such as plastic wrap, mattress bags, etc to protect my stuff. When the movers got there, they also gave me a form that had these, and several other, options of items to pick. I pick that I wanted to have 2 plastic mattress bags to protect my and my daughters mattress from getting dirty or damaged, at a cost of $20 each. I also asked about plastic wrap for my bedroom suite which was a very heavy and expensive set. The mover said no problem and went about his business. %0d%0aAs they were moving things out, I noticed that nothing was getting wrapped and the mattress were not in the bags and I asked. The mover then told me that they didn’t have any plastic wrap for the furniture. I asked about the mattress bags and he said he did not have those either but he was just going to lay a blanket on the floor of the truck to keep it from getting dirty. Never mind the fact that he WAS NOT going to tell me they didn’t have them and go head and charge me the amount for them anyway. %0d%0aOne of the movers kept constantly just standing around, checking his phone while his foreman was in the back of the truck. I later found out he was brand new. This guy also kept asking me what I was going to do with various items that they were moving, ie a PlayStation, a TV…he wanted me to give them to him. This same guy also asked me for food when we got to my house later. %0d%0aAfter we got to the house that I was moving to and they opened the back of the truck I notice my stuff is all over the place like they had not strapped or tied it down at all. Needless to say, EVERY SINGLE PIECE of my furniture now has damage on it. I get when you move, there’s always going to be a few nicks and bumps, but there is some MAJOR damage to my stuff. I am not exaggerating at all when I say every single piece. %0d%0aI told them I was not going to pay for the move until I talked to a supervisor. They called their boss who DID NOT want to talk to me at all. He told me “you have to pay and then file a claim Monday”. Their boss, not knowing that his guy had him on speaker, told his foreman to call the police if I didn’t pay. I should’ve not paid and let them take that action. For those of you out there that don’t know, don’t let some scumbag threaten you with this. The police WILL NOT get involved in a situation like this. I laughed at the guy and told his guys to go ahead and call them. They did not. To top it off, every time I would walk away, they were hitting on my 23 old daughter. Yeah, very professional. Not to mention it took