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Here you'll find all the moving reviews, ratings, complaints, and customer testimonials you'll ever need for A-1 Allstate Movers. If you have used this moving company in the past and you wish to share your moving experience, Write a review on A-1 Allstate MoversOverall Reviews Rating 3.8/5 based on 34 Review(s) | | Accuracy of Estimate |
 4.0 |
| | Moving Services |
 3.7 |
| | Packing Services |
3.7 |
| | Professionalism |
 3.8 |
| Membership(s) & License Info. | Member of AMSA  | : | Yes | Member of BBB  | : | Yes | | License Info. | : | US DOT # 506357
ICC MC # 239391
TXDMV # 006252945C | | Insurance | : | On file: $750,000
Required: $750,000 | | Year of Estd. | : | 1/1/1983 |
Hours of Operation
Monday to Sunday 08.00AM to 08.00PM CST
Payment Options
N/A
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Address
A-1 Allstate Movers8633 Pagewood
Houston, TX 77063
USA Contact Info.
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| Great Service Great price |
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Ram
Reviewed on: 9/2/2018  3.0/5 |
- Origin : Miami
Destination : Miami - Quoted Price : $300.00
Actual Price : $350.00
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| Well they were there on time, they stayed as long as I needed them, they did everything that was asked of them and I would highly recommend them again. The only complaint we had was that they used regular sticky tape instead of moving tape and on a couple of items, when we unpacked them, the tape was so sticky that it took off the veneer in two places. So iIrecommend they use a moving/packing tape instead of sticky tape. |
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Dennis
Reviewed on: 4/10/2018 4.0/5 |
- Origin : Spring, TX
Destination : Spring, TX
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| Yeah we had damage, several pieces. They also lost a couple of pieces that we couldn't find anywhere in the house, they said they took it off the truck. The one piece that they lost is going to cost me $200 to replace. Then of course I had some memorabilia stuff where the glass was broken on it and my entire dresser legs they broke off. |
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Venus
Reviewed on: 4/13/2017  1.8/5 |
- Origin : Spring, TX
Destination : Klein, TX
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| Moving is stressful. So,when they show up at your house two hours late,it compounds the headaches. The man who finally arrived were great. They careful he loaded all of our items and left our home at 1:15 PM. Somehow,they showed up 4 hours and 40 minutes later (distance of 140 miles) and did not understand why I was frustrated. They careful he unloaded our items. The move involved four hours of my time wasted. |
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David
Reviewed on: 3/23/2017  2.8/5 |
- Origin : Houston, TX
Destination : Austin, TX - Quoted Price : $1,095.00
Actual Price : $1,375.00
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| They moved everything properly without incident. Pricing was good as well. |
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Florence
Reviewed on: 3/17/2017 3.8/5 |
- Origin : Park Row, TX
Destination : Park Row, TX
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| They were quite efficient. | |
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| It was good, They were quite efficient and they came on time. Everything was done on time. I am quite satisfied with their service. |
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Ankita
Reviewed on: 1/19/2017 |
- Origin : Houston, TX
Destination : Houston, TX
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| They were accurate and they were fast. | |
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| It was fine. It was a good experience. They took care of everything. |
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Maria
Reviewed on: 6/15/2016  5.0/5 |
- Origin : Houston, TX
Destination : Houston, TX
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| Honestly, the best moving company around. There is a reason why this company has been around since the early 1980s. Very fast, kind, affordable, and knowledgeable compared to all other moving companies. I highly recommend using this company for your next move. Every time I use them, it always goes seamlessly! |
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Chelsea
Reviewed on: 3/7/2016 5.0/5 |
- Origin : Houston, TX
Destination : Houston, TX
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| If I need anything moving related, this is my go to company. I have had wonderful experiences using A-1 Allstate Movers and the service is always impeccable. This is a family-owned company, which I love and I can count on them to take care of my belongings. The movers are super timely, nice, and they really know how to make the moving experience very easy. Definitely recommend this company above any other one in the city! Thank you again, A-1 Allstate! |
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Deborah
Reviewed on: 3/4/2016 5.0/5 |
- Origin : Houston, TX
Destination : Houston, TX
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| They were efficient, friendly and did ... | |
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| It was fine. They were efficient, friendly and did a good job. ...I wasn't charged more than I was told. |
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Anonymous
Reviewed on: 2/11/2016 5.0/5 |
- Origin : Houston, TX
Destination : Houston, TX
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| The price was pretty fair and they ... | |
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| They were good. It was a last minute move set up. The price was pretty fair and they were pretty quick. They didn't really damage anything so that was a good thing. |
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Ches
Reviewed on: 10/27/2015 5.0/5 |
- Origin : Alvin, TX
Destination : League City, TX
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| I am definitely going to recommend ... | |
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| They were actually pretty prompt ... They completed the job on time ... They looked like professional guys, so, yeah, I'm very happy with them and I'm definitely going to recommend them. |
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Faisal
Reviewed on: 8/26/2015 5.0/5 |
- Origin : Houston, TX
Destination : Sugar Land, TX
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| Please do not use this moving company! | |
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| This is a very long review, but please read! %0d%0aOn June 5, 2015 we hired A-1 Allstate movers to move our belongings out of our three bedroom, three story town home. When the movers arrived, I was dismayed to find that neither one spoke ANY English, which caused an array of issues in regards to instructions for removal and placement of items. They brought an undersized truck, causing two very long trips to the new home. And their improper and careless moving techniques, i.e. dragging furniture with full drawers still in them, not wrapping/covering furniture, and literally tossing lighter items into the truck, caused a significant amount of damage. This damage includes, among other things, multiple scrapes, large scratches, chips, dents, etc. to the entire wooden stairwell, second and third level floors. %0d%0aWe have made considerable efforts to resolve this matter with Mr. Marlon Serrano. This includes multiple phone calls, emails, and hour long round trips to a home that we already moved out of. Mr. Serrano has been very slow to respond and unprofessional in all cases. Mr. Serrano initially claimed that it was impossible to get a quote from a qualified wood floor contractor and that we would have to either wait a month or get a quote on our own. We therefore found a qualified contractor and requested a quote from them. The quote totals $2,416.50 for full repair of the damage caused by A-1 Allstate Movers, Inc. Mr. Serrano indicated that he wanted his own contractor, who suddenly became available, to provide us with a quote. My husband met said contractor and was dismayed to find that this contractor was completely unqualified and uninsured. When asked to give a brief explanation of any of his past experience, company history, references and insurance information the contractor could not provide anything. The contractor stated that they were uninsured and my husband came to suspect that they were not legally allowed to work in the United States. The contractor, who spoke very poor English, instructed an associate, who did not speak any English, to call Mr. Serrano. My husband expressed our extreme dissatisfaction with A-1 Allstate Movers and their refusal to provide any remedy whatsoever to the dispute. Mr. Serrano stated that he would never provide an insured worker to fix the problem and hung up the phone promptly before finishing the conversation. %0d%0aWe researched A-1 Allstate Movers and found violations of government regulations: %0d%0a1. Their USDOT authorization was involuntarily revoked in May of 2014 and was only reinstated in April of 2015. However, they continued to operate without the required legal authority.%0d%0a2. They have an unauthorized USDOT number registered with TXDOT.%0d%0aWe are filing a lawsuit naming A-1 Allstate Movers as the defendant in Precinct 7 of Harris County and are also seeking out other claimants and will assist them in filing additional lawsuits using a newly created website: http://www.al |
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Alison
Reviewed on: 7/20/2015  1.5/5 |
- Origin : Houston
Destination : Houston
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| They did a great job with everything, ... | |
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| They were professional and they did the job ... In a reasonable amount of time. They were good. |
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Jackie
Reviewed on: 6/19/2015 5.0/5 |
- Origin : Pearland, TX
Destination : Pearland, TX
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| They were late, but other than that they were OK. |
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Amanda
Reviewed on: 5/29/2015 4.0/5 |
- Origin : Houston, TX
Destination : Spring, TX
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| STAY AWAY FROM THESE GUYS!!! | |
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| I hired 3 guys to show up at 9 am to move office furniture. 2 guys showed up at 10 am without tools so I had to buy tools. Then they took the furniture apart, mixed up all the pieces and couldn't put it back together. They left at 5 pm and promised to come back the next day and finished but they never showed up. I called the company and they said they would investigate it and call me back but they never did even after a second call from me. I disputed the charge on my credit card company and filed a complaint with the Better Business Bureau and they responded by lying and saying that they came back out but I had already put the furniture together. STAY AWAY!!! |
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Adam
Reviewed on: 4/14/2015  2.0/5 |
- Origin : Sugar Land, TX
Destination : Missouri City, TX - Quoted Price : $535.00
Actual Price : $535.00
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| This company is horrible! The guys showed up late. They damaged some of my property and charged my card twice for the move. I was unable to contact anyone with the company or get a return call for over a week. When I finally spoke with someone to complain about my damaged property he was very rude and unapologetic. I would not recommend this company to anyone. |
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Andrea
Reviewed on: 4/10/2015  1.0/5 |
- Origin : Houston, TX
Destination : Missouri City, TX - Quoted Price : $195.00
Actual Price : $210.00
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| The movers were late but other than ... | |
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| It was relatively good. They went - they were a little - in fact they were a good bit late arriving. We never did hear from them. We called the company and they said that they would find out what's going on and then he got back and said that you know, he would be there in 45 minutes, but that was about an hour and a half later so I was you know, a little distressed at first because I only had such a length - you know - small window there to move and then I never heard anything from him that he was changing. So, I was a little upset there at first, but once they did arrive they did do a good job. |
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Paula
Reviewed on: 10/29/2014 3.0/5 |
- Origin : Houston, TX
Destination : West University Place, TX
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| They knew what they were doing. it was ... | |
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| It was very good. They showed up on time. Very polite, very friendly, did everything we asked and we really didn't tell them anything, they knew what they were doing. So it was good. |
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Jim
Reviewed on: 9/17/2014 5.0/5 |
- Origin : Houston, TX
Destination : Magnolia, TX
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| It was good, the only complaint I have is that I thought they had given the address to the people that were coming to move me but the address we had to go to was a storage unit and then go to my apartment. So everything I explained to them over the phone I had to explain to the movers. |
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Thelma
Reviewed on: 9/8/2014  4.5/5 |
- Origin : Houston, TX
Destination : Houston, TX
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| Everything was wonderful, I would ... | |
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| They were on time, they were very quick, didn't waste a lot of time. They were there when they said they were and they knocked it out of the ballpark. |
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Vivian
Reviewed on: 9/5/2014 5.0/5 |
- Origin : Galveston, TX
Destination : Friendswood, TX
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| It was good, but it ended up costing ... | |
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| It was uneventful. It was good, but it ended up costing me twice the quote. |
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Kelly
Reviewed on: 8/22/2014  3.5/5 |
- Origin : Brookside Village, TX
Destination : Pearland, TX
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| They were good, but they didn't move ... | |
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| Unfortunately it wasn't a good one. I had put everything that I had to move including a pool table and when I got home, my wife said they're not moving the pool table because they didn't have the tools and didn't know they had to move it. I pulled up my email confirmation and showed them, and they said if they missed it they would come back the next day but it would be an extra charge, so I told them no, I'm not doing that. So they loaded the whole house and everything I just wish they did the pool table too. |
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Joe
Reviewed on: 8/5/2014  3.2/5 |
- Origin : Duke, TX
Destination : Duke, TX
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| It was real good. The guys did a real good job, they were nice. It was all good. |
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Scott
Reviewed on: 6/25/2014 4.5/5 |
- Origin : Bee Caves, TX
Destination : Austin, TX
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| I called inquiring employment information the guy on the phone was very rude ands condacending i have a lot to offer the company i read great reviews on them and thought it would be a great place to work. He woudnt give me the time of day I woudnt rcomend this company to shine my boots Rude rude rude |
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Jimmy
Reviewed on: 1/27/2014 1.0/5 |
- Origin : houston
Destination : houston - Quoted Price : $1,500.00
Actual Price : $3,000.00
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 View all Reviews of A-1 Allstate Movers |
| Allstate Movers is a Houston, Texas moving company that offers varieties of moving and relocation services including apartment moving, home moves, office relocating, & local or long distance relocation. Established in the year 1983, Allstate Movers is a well recognized and professional moving and relocation service provider in Texas. |
| At All State Movers, our professionals are well equipped, experienced and dedicated who promises you a better, safe and comfortable relocation. We value our customers by providing high quality multiple moving services keeping their budget in mind. |
| A-1 has been moving Residential and Commercials customers since 1983. Our moving trucks and trailers range from 14 to 37 feet, meet all insurance requirements, and are inspected for safety regularly to make sure that your belongings, furniture, antiques, and valuable possessions are kept safe in transport. |
| All State Movers is also an experienced and professional Piano Mover. It has a satisfactory long track record of providing piano moving to customers. |
| Residential Move |
| At A-1 All State Movers all your household items can be relocated safely and quickly to the desired destination. Our crew members are competent enough to meet all your moving needs. |
| Local Move |
| Be it a local or long distance move, we are leader in any type of move in and around the US. Local move has been redefined at A-1 All State Movers by providing unprecedented quality. Our movers take exceptional care while moving all of your household and office items to ensure they arrive safely. |
| Long Distance Move |
| We specialize in nationwide long distance moving and relocation service to its customer at least possible time. At A-1 All State Movers, Long Distance Move is as simple and comfort as local move. We provide cost-effective and stress-free long move within your required time. |
| Office Relocation |
| A-1 All State Mover can relocate all of your office stationeries and equipments by the help of our professional and experienced office movers. Whether it is computer, machineries, office files, or any other office items, we are providing safe and secure storage for them. |
| Packing |
| We provide you with all of your moving needs, including packing materials and packing services with free box deliveries, climate or non climate controlled storage, local or long distance moving, loading or unloading of rental trucks, commercial or residential.We ensure you a safe and secure packing for your belonging so that it can reach destination in time without ant damage and loss. Our schedule is also flexible to accommodate you within your desired time. |
| Piano Move |
| At A-1 All State Movers, we pride ourselves on our special services for your precious most valued items that may need relocation locally, long distance or commercial etc. We are a specialist piano mover and have been in this service for the last several years. Our experienced manpower ensures you a safe and secure piano move. |
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| Basic Information |
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Insurance |
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Safety Information |
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| | Entity Type | : | Carrier | Business Address:13322 Trompilla Lane
Houston, TX, 77083
Phone : 713-933-2213Mailing Address:P O Box 720983
Houston, TX, 77272-0983
Last Updated Date: 1/3/2014 | | Operating Status | : | Not Authorized | | Out of Service Date | : | None | | DUNS Number | : | - | | Power Units | : | 0 | | Drivers | : | - | | MCS-150 Form Date | : | 10/11/2001 | | MCS-150 Mileage (Year) | : | 0 () | | Operation Classification | : | Unknown | | Carrier Operation | : | Interstate | | Cargo Carried | : | General Freight |
| Property | Passenger | Household Goods | Private | Enterprise |  |  | | | |
Authority
| Type | Common | Contract | Broker |
| Status | Inactive | Inactive | None |
| App. Pending | No | No | No |
Insurance
| Type | BIPD | Cargo | Bond |
| Required | $750,000 | Yes | No |
| On File | $0 | No | No |
Authority History| Subno | | | Auth Type | Motor Property Contract Carrier | | Original Action | Granted | | Original Action Dt. | 01/21/1993 | | Disposition | Revoked | | Disposition Dt. | 12/29/1993 |
| Subno | | | Auth Type | Motor Property Common Carrier | | Original Action | Granted | | Original Action Dt. | 06/29/1992 | | Disposition | Revoked | | Disposition Dt. | 12/29/1993 |
| Auth Type | Common | | 1st Served Date | | | Effective Date | | | Reason | Voluntary Revocation |
Insurance History| Form | 91X | | Type | BIPD/Primary | | Insurance Carrier | The Insurance Company Of North America | | Policy/Surety | LMT 282633 | | Converage From and To | $0 - $750,000 | | Effective Dt. From and To | 12/10/1992 - 12/10/1993 Cancelled |
| Form | 34 | | Type | CARGO | | Insurance Carrier | Fidelity & Casualty Co. Of New York | | Policy/Surety | IMH 88 81 57 | | Converage From and To | $0 - $5,000* | | Effective Dt. From and To | 09/22/1991 - 04/12/1994 Cancelled |
| Carrier | Fidelity & Casualty Co. Of New York | | Auth | Darrell Evans | | Address | 2405 LUCIEN WAY MAITLAND, FL USA 32751 | | Telephone | 407-919-3122 | | Fax | 407-670-0090 |
| Carrier | The Insurance Company Of North America | | Auth | Judith Callihan | | Address | 436 WALNUT STREET PHILADELPHIA, PA USA 19106 | | Telephone | 215-761-1000 | | Fax | 215-761-5612 |
Inspections
| Inspection Type | Vehicle | Driver | Hazmat | IEP |
| Inspections | 1 | 1 | 0 | 0 |
| Out of Service | 0 | 1 | 0 | 0 |
| Out of Service % | 0 | 100 | 0 | 0 |
| Nat'l Average %(2009- 2010) | 20.72 | 5.51 | 4.5 | N/A |
Crashes
| Type | Fatal | Injury | Tow | Total |
| Crashes | 0 | 0 | 0 | 0 |
Review Information
| Rating Date | Rating | Review Date | Type |
| - | - | - | - |
Unsafe Driving| Measure | Percentile | Threshold | | 0 | No power unit data | 65% |
| Vehicle Miles Traveled (VMT) : 0 | | VMT Year : - | | VMT Source : - | | Average Power Units (APU) x Utilization Factor (UF) : - | | Total Inspections with Unsafe Driving Violations : 0 | | Total Unsafe Driving Violations : 0 |
Hours-of-Service (HOS) Compliance| Measure | Percentile | Threshold | | 7 | < 3 driver insp. | 65% |
| Relevant Inspections : 1 | | Total Inspections with Hours-of-Service (HOS) Compliance Violations : 1 | | Total Hours-of-Service (HOS) Compliance Violations : 1 |
Driver Fitness| Measure | Percentile | Threshold | | 11 | < 5 driver insp. | 80% |
| Relevant Inspections : 1 | | Total Inspections with Driver Fitness Violations : 1 | | Total Driver Fitness Violations : 2 |
Controlled Substances and Alcohol| Measure | Percentile | Threshold | | 0 | 0%
| 80% |
| Relevant Inspections : 1 | | Total Inspections with Controlled Substances and Alcohol Violations : 0 | | Total Controlled Substances and Alcohol Violations : 0 |
Vehicle Maintenance| Measure | Percentile | Threshold | | 4 | < 5 vehicle insp. | 80% |
| Relevant Inspections : 1 | | Total Inspections with Vehicle Maintenance Violations : 1 | | Total Vehicle Maintenance Violations : 1 |
Hazardous Materials (HM) Compliance| Measure | Percentile | Threshold | | - | Not Public | 80% |
| Relevant Inspections : 0 | | Total Inspections with Hazardous Materials (HM) Compliance Violations : 0 | | Total Hazardous Materials (HM) Compliance Violations : 0 |
Crash Indicator| Measure | Percentile | Threshold | | - | Not Public | 65% |
| Average Power units : | | Vehicle Miles Traveled (VMT) : 0 | | VMT Year : | | VMT Source : | | Average Power Units (APU) x Utilization Factor (UF) : | | Number of Crashes : 0 | | Number Tow-aways : | | Number with Injuries or Fatalities : 0 | | Number with HM Release : 0 |
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