Active Moving, Inc

good service

They moved me to Dallas first and than back to NY for family business. Both times the move went great. I will use them again if I need to.

stressless experience

From the moment I called their office and asked for a quote till the very last piece of furniture unloaded to our house in San Francisco this was the most seamless and stressless move I’ve ever had. Efficient and skillful workers and great communication.

Active is the worst kind of deceitful, ...

Active Moving has zero honor, zero professionalism, and is the worst kind of deceitful, dishonest operator in this business. I had an awful experience with Active, the worst possible kind and a cautionary tale for other potential customers. I had looked at previous reviews across the internet. For the handful of bad reviews, I chalked it up on inexperienced movers who prepared poorly. I smugly believed that as an experienced mover (I've moved multiple times long distance - Boston-Miami and Miami-Philly), I was better equipped against any surprises. I was wrong. What others described as bait

good service

Terrific experience. The movers were very accommodating and friendly. They've helped us build our beds back and were very helpful.

Impressive!

Fantastic move. I was really impressed how they've handled our grand piano and other heavy pieces. They also did full packing and unpacking service for us and no damaged items were found upon arrival to destination.

liked the service

Accurate estimate. Fast and careful move. I will recommend your company to others.

happy with the service

They moved me to Florida about a year ago but due to circumstances I had to come back to New York. Both moves were great price and quality wise. I recommend their service to others already.

will use them again

I have to admit Alex and his crew went above and beyond to make this move stressless and extremely easy. I will be using your service in the future and recommend it my friends.

courteous and efficient

The entire crew was a pleasure to work with. Their level of dedication is outstanding. I would recommend this mover to everyone in need.

courteous and professional

It was a last minute move due to unavoidable circumstances but the appointment was super easy to set up and the whole move went nice and easy. I will refer this mover to my colleagues and neighbours.

Overall great experience

We’ve used this company to move and store the contents of our house. Very well coordinated communication with the office and the driver. I was able to check where my furniture is at any time. The delivery took a little longer than anticipated but the quality of the service is amazing.

professional move

I like a lot the way this company treated my stuff. The truck arrived according to the schedule and the movers were acting professional in all terms. They helped me packing fragile items which I couldn't do myself. I will be using the same company again in the nearest future.

good service

Good and professional service. Super fast. Took less time than the estimate.

fast and professional

I hired Active to help me get my piano and few pieces of furniture from village to upper east side. They were amazing! They kept it within my budget and were gentle with my stuff.

satisfied with the move

My moving crew worked like a whirlwind to complete the move. Their boss Alex was in charge at all times and kept everything in the schedule. We are very satisfied with the move!

excellent service, good experience

their professionalism and team work saved us a lot of time and money if we ever move again this will be the company of our choice.

Raise price multiple times, delayed ...

100% regret using it. We did a lot of research before going with Active moving, even though it quoted a higher price than others. Thought we would avoid pricing scammers (WRONG). Turned out it’s a completely scam and it will try to rip you off on every opportunity. 1. Movers asked for 40% MORE of the agreed price on moving day - we had the exact furnitures, even with 3 FEWER boxes compared to the inventory list NEVER TRUST ANYTHING THEY PROMISED. Ivan gave me a “final price” on phone. He even emphasized this was NOT an estimate but the FINAL PRICE. We had it on voice recording. On the moving day, the movers came in, looked around our stuff, and told me they can only start moving with 40% of what was agreed before. Ivan’s phone was then conveniently unreachable. And the mover simply said the quote was too low and Ivan wasn’t authorized to give a final quote. Final price was decided on the moving day. At that point, we had no other option as we had to move on that day. This is just a gross strategy they use. With Ivan promised again and again on a “final price”, and movers raised the price on the moving day knowing you have no other choice but pay the extra $. 2. Delivery movers asked for more money again - THET JUST WANT TO RIP YOU OFF! We have checked several times with the ‘boss mover’ on the pick-up day if any additional fees are required on the day of the delivery, including those ‘elevator fees’ that sometimes moving company charges, and we got a promise it was indeed the final price, which means there is NO ADDITIONAL COST. We live in an apartment building with trailer access right outside an elevator. The delivery movers asked for $185 more on “elevator fee” (we need to pay for using our elevator???) plus “long carry” from the elevator to apartment (it’s a flat surface like in hotels). We had it on video record as this is supposed to be all included in the contract. He just said this is his rule. No extra money means he will only have the furnitures delivered in front of the elevator. 3. Our TV was BROKEN! Back on the call with Ivan, he said explicitly that the price includes a TV crate where unlike other moving company who would charge $50 for a TV crate, it is inclusive in the price - we also had it on voice recording. The movers on the moving day didn’t have a TV crate for our TV. The most absurd thing is, we found out the TV was broken when the delivery mover was still around. He still dare to ask for more money and just told us to call the company to claim insurance. And when we called, the women on the phone told us that - they will compensate for us our completely useless broken TV by 60 CENTS PER POUND, with 90 days processing time. On the pickup day, they will purposely ask you to sign on multiple places in a hurry, including one place to waive a standard insurance coverage, and never told you anything. Be aware that the “insurance policy” they have on your stuff is BY

good service

Movers showed up on time and did the job professionally. My final price matched the quote. I've referred this movers to my friend and she moved and was happy as well.

quick professional move

We used Active for our cross country move. It only took 2 days and went incredibly smooth and fast. None of our belongings were damaged or lost, the movers were polite and helpful. We will absolutely use them again in the future!

good service

I had a wonderful experience with Active. I wasn't sure what a move would look like during the pandemic but I received an over the phone estimate and the entire team arrived wearing protective gear so i was really put at ease. The price was also very reasonable.

Active Moving cannot be trusted

Avoid Active Moving Company. I arranged for my move about a month in advance and received a written estimate of 1,500.00 which was reasonable. Then, literally 21 hours before my move, I got a phone call saying Ivan, who I had worked with to get the estimate was mistaken and it would now be $2,500. I got very upset since it was obvious this was a scam and they knew I had very limited options less than 24 hours before my move. Out of desperation, I offered to split the difference and pay $500.00 more but Vitaly said he wouldn't do that and he said I had no right to get angry and that he wasn't responsible for his employee's "mistake." I yelled out of complete frustration and he said he wouldn't do the job for any amount after that. Yes I lost my cool, but it is really upsetting to be scammed like that, less than 24 hours before a scheduled move. Stay away from this company. They cannot be trusted.

pleased with the service

i went with them because they were cheaper comparing to other quotes and i was a little skeptical about the level of service due to this lower price but everything end up being a very good move. recommend

Good moving company

My move went great beginning to end. Movers were professional on both ends, i tipped them well. Time wise it took 5 days from pick up in CA till delivery to my new place in NJ. Their office responded quickly and kept me informed about delivery dates.

Really great service and great movers

These guys started at 8:30 this morning and did a really great job moving all day long. They barely took any breaks at all. Just the five of them have been great workers and moved a ton of stuff. It's been a really good company and I am really proud to have them doing the job for us. Thank you!

5 star service

I just had Active moving me in Brooklyn. I would recommend them to anyone of my friends and family. They were fast, expedient, totally personable. From 1 to 5 I would give them 6 because my experiences with other moving companies have not been up to par and I would be confident using them again.

great service

I rarely write reviews but this mover deserves one for sure. They did excellent move for me. Estimate matched the actual cost. My stuff got to destination without damage and timing was perfect. Sales people helped while preparing for the move which is also a plus. Give them a call!

They did great move for me!

Great service from the start. I was contacted by several companies but I was happy I choose Active Moving. Everything was packed very carefully, timelines were accurate and nothing was damaged upon delivery. Would use them again given the opportunity. Recommend!

excellent move!

this is the second time I've used this company, they were good the first time but this time they were excellent! I would have no hesitation in recommending them. Moving is so stressful but Active makes it a little bit less so.

Fraud company

I found active moving info from moving.com. I checked them out on BBB rating and other websites rating and they had decent ratings but unfortunately I can't give them a good rating for the following reasons. I recently moved from Jersey City, NJ to Morrisville, NC. I was initially contacted by Ivan Parks. They never came to my house to check out the stuff that I will be moving. I emailed Ivan couple of pics of my furniture and other stuff and he gave me an initial quote over the phone. After negotiation Ivan said the final price is $2600 which includes packing two mirrors and TV also including 1 flight of stairs. I specifically asked will there be any surprises and he said no. The $2600 will not change. I asked if I can use trash bags for my clothes and he said no problem. I did get other quotes from other companies and all of them were higher than Active Moving's. When the day of the moving came on July 4th, they came on time early in the morning and this guy named Alex came and looked at my stuff and he said he will have to call the office to get a quote because its a lot of stuff! The quote he gave me on the spot is $4600 and he won't charge me for the stairs! I was so shocked I lost the appetite to talk to Alex. I reluctantly agreed because I had join my office on the 8th. I asked when will I receive my stuff and Alex said most likely next Monday which is the 8th but there is no guarantee. They charged me $2300 on my credit card and said I will have to pay half when I receive my stuff. I called them on the 7th to get a status update and the lady on the phone said most likely on the 10th my stuff will arrive but someone will call me the day before the delivery. Wednesday came and then came Thursday and Friday, nobody called, nobody delivered. I called and the girl said our stuff is in the trailer and will be delivered by Friday. What BS! We were sleeping on the floor and eating on the floor. Thankfully wife brought 2 blankets and 2 pillows. My kids used 2 pillows and I brought 1 more from walmart for my wife and I was using a bag full of clothes as my pillow. We were so frustrated and miserable. Finally on Saturday the 13th Alex called and he said our stuff will be delivered the next day on the 14th. I asked where is my stuff and he said they are still in NJ. I just couldn't believe my ears! Finally after 10 days, two guys show up on the 14th around 9am and guess what they want their remaining balance of $2300 in cash before they start unloading. I said deliver my stuff and I will pay you. This guy said he can't deliver until he gets the money, its the company policy and he adds that his company is the best! I said no I'm the best because I'm paying you even before you moved in a single thing. So I gave them 23 100 dollar bills and they started to unload. the guy said they can only put 1 furniture only once and will not move them twice. After unloading they didn't want to re-assemble the bed and table. I said you guys have the screws and nuts

Very good experience

Big thanks to Active Moving for making my move easy and efficient. Extremely professional team, that was very gentle with all my belongings. Couldn't be more happy with the service, highly recommended!

Will refer to everybody

I want to leave few words about my experience with Active Moving, Inc. I was looking for a professional moving company and I’ve never done it before, so you can imagine my worry and my fears. I did my online research and that’s where I found Active Moving and I found Paul and I am so glad I trusted him with my business. I wanted to tell you Paul that I am going to tell everybody about Active Moving and the wonderful service that you supplied me. Thank you!

Very Informative over the phone, ...

I just wanted to write few words about my move with Active Moving. We were considering doing a move ourselves until one of my good friends did and ended up breaking a lot of his own furniture. So I said to my wife forget it, we need to hire professional. My colleague turned me onto Active Moving and it was the best decision we ever made. First the staff was so friendly and polite and I was surprised how affordable they really were. Their staff made sure everything was well padded and wrapped with shrink wrap to protect from damage. They even helped set up our new home the way that we had our old home I really liked that. The thing I like the best they gave us a call the day before our move day confirming that all was set. I am a scheduler and that was pretty cool! So, thanks again guys. I’ll definitely be passing your name around to everybody I know.

GOD BLESS YOU GUYS!!!!

I can not describe how much I appreciate care and understanding from Active Moving. My items were picked up a week and a half before the storm and I was heading Houston right after movers left. Thank God I left Houston right before the storm crashed and went to my parents in Dallas. As soon as I explained what happened to my movers they redirected my stuff to Dallas and now they going to hold it there in storage FOR FREE until I figure my next step. The dispatch said not to worry even if this will take even months not days. Thank You guys, you are great!

Fraud!!!!! Cheating Company

Moving from NJ to AZ. I spoken to Paul (paul@wemoveny.com) and provided the estimation around 1200$. At the time of pickup they asked me to 2000$ instead of 1200 for same Articles ( Saying that it was wrong estimation generated by computer ) . I have no chance to go to another packers and moves because I have to join the new company and they know my travel dates. If they knows your travel dates they are going to start CHEATING.THEY KNOWS my travel date so they demand for 2000$. Paid half amount at the time of pickup. Waited for 3 weeks and got the call from truck Driver. Again they started Cheating saying I have to pay shuttle cost 350$. I'm not agreed to pay the Shuttle cost then they said they are going to keep the things at Storage. From Storage I have to pickup. This guys are fraud. If you are ready to pay additional amount then choose this guys a Fraud!!!!! Cheating Company my dear friends. It's not DOOR -DOOR service. Service is Door to Storage.

Nicest movers!

Let me just start out by saying great job! Active really went over and beyond when it came to my move. I had to move on short notice due to a promotion and I was not prepared at all. I called a bunch of companies but Active really made me feel like they knew what they were talking about. I talked to them for about 2 hours just going back and forth on what I needed done. It had to be a full pack move which I did not like at all because I hate others touching my things but in the end it worked out great. The movers knew my concern ahead of time and made sure that I was with them if possible in every room they packed just so I would be comfortable. I honestly thought that was the nicest thing they could have done for me. They were funny and very polite and kind!