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Active Moving, Inc
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Active Moving, Inc

(85) Reviews

here you'll find all the moving reviews, ratings, complaints, and customer testimonials you'll ever need for Active Moving, Inc. If you have used this moving company in the past and you wish to share your moving experience, Write a review on Active Moving, Inc

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Address

Active Moving, Inc
2365 East 13 street
Brooklyn, NY 11229 USA

Contact Info

Toll Free: 888-266-8369
Phone: 212-400-6666
Fax: 212-658-9833

Membership(s) & License Info.

License Info: US DOT # 1278479
ICC MC # 468599
NYDOT # 35634
Insurance: On file: $750,000
Required: $750,000
Year of Estd: 1/25/2002

Accuracy of Estimate
Moving Services
Packing Services
Professionalism
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Jennifer

May 6, 2022

happy with the move

Active Moving did a great job for us. The three men who came were quick and professional. They knew how to pack and crate our things very well. The salesperson was also very helpful and patient to all our requests. The delivery team was also professional and polite. I was worried about my artwork but the movers were very careful and gentle with it. We were very pleased with the service. Read more


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Ella

April 20, 2022

great service!

This was my second and by far the best move! My sales rep went above and beyond for me. The moving people that I had were amazing – very friendly, quick and professional. I highly recommend Active for those in search for a professional moving company. Read more


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Natalie

April 14, 2022

happy with everything

I was very happy with the move. The movers were awesome, knew what they were doing, moved quickly and skillfully, and were very polite and courteous. I would definitely use this company again and refer to my friend and family. Read more


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Brooke

April 11, 2022

good service

The movers were prompt, super efficient and professional. Very friendly and went above and beyond to fulfil our requests. I would definitely use them again in a blink of an eye. Read more


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Erin

April 2, 2022

Reliable service

Serge and his crew were some of the most attentive and careful movers. They were prompt, courteous and everything went smooth and in timely manner. I will do my next move with the same crew. Thanks! Read more


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Anderson

March 28, 2022

pleasant experience

Transporting my stuff with Active was overall good experience. The movers came on time and packed most of the items themselves. We've only had to take our personal items to our car. No damages were made to our furniture whatsoever and it came to NY according to schedule. I recommend using this company for your moves. Read more


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Savannah

March 22, 2022

Satisfied with the move

My sales rep was very knowledgeable, asked many many questions and finally provided quote which matched the final bill. The pick up moving crew was on time and made everything they could to make the whole thing easier for us. The were great packers as well. The delivery crew was just as good. I am willing to recommend others to use this service. Read more


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Julia

March 15, 2022

good service

The mover were on time, they brought a lot of packing supplies and helped us packing and crating our glass items and pictures. Transition took exactly what it had been quoted and all the items arrived in a pristine condition. Delivery folks were also very helpful in sorting our boxes and reassembling our furniture. Great service at a reasonable price. Read more


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Leo

November 24, 2021

simple and smooth move

Fantastic move! All guys are real professionals and polite and friendly throughout the process. No property or furniture damages and no delays. Read more


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Marion

November 19, 2021

great experience

Amazing experience A to Z. Fast, professional crew. On time delivery and not a single broken item. Read more


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Nickolas

November 1, 2021

top quality move

The crew was excellent in all aspects of the move. They were on time, hardworking, helpful and respectful. I couldn't have asked for a better crew and service! Read more


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Grant

October 4, 2021

I would use again

This was by far the smoothest move for me (and I move a lot). The gentlemen who came to my house were very careful with my furniture and memorabilia and patient to all of my requests. I would without a doubt use this company if I ever needed to. Read more


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Ruth

September 28, 2021

good business

I've recently used Active for my job relocation and I am very happy with the service. The movers on both ends were professional and handled my stuff in a proper manner. My family member is using their service at the moment and I will continue recommending this business to others. Read more


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Cordelia

August 26, 2021

great customer service and profesional ...

I am pleased with the service from Active Moving. Ivan on the phone was very upfront and my moving folks were cheerful and professional. I am expecting to use the same company for my moves in the future. Read more


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Joleen

August 10, 2021

great job!

I am extremely satisfied with how my move went. They were on time, professional and friendly. I highly recommend this company for those looking for a professional and reliable mover. Read more


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Joseph

July 25, 2021

good service

They moved me to Dallas first and than back to NY for family business. Both times the move went great. I will use them again if I need to. Read more


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Theresa

May 23, 2021

stressless experience

From the moment I called their office and asked for a quote till the very last piece of furniture unloaded to our house in San Francisco this was the most seamless and stressless move I’ve ever had. Efficient and skillful workers and great communication. Read more


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Mark

May 11, 2021

Active is the worst kind of deceitful, ...

Active Moving has zero honor, zero professionalism, and is the worst kind of deceitful, dishonest operator in this business. I had an awful experience with Active, the worst possible kind and a cautionary tale for other potential customers. I had looked at previous reviews across the internet. For the handful of bad reviews, I chalked it up on inexperienced movers who prepared poorly. I smugly believed that as an experienced mover (I've moved multiple times long distance - Boston-Miami and Miami-Philly), I was better equipped against any surprises. I was wrong. What others described as bait Read more


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Jess

April 29, 2021

good service

Terrific experience. The movers were very accommodating and friendly. They've helped us build our beds back and were very helpful. Read more


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Seth

April 26, 2021

Impressive!

Fantastic move. I was really impressed how they've handled our grand piano and other heavy pieces. They also did full packing and unpacking service for us and no damaged items were found upon arrival to destination. Read more


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Leslie

April 22, 2021

liked the service

Accurate estimate. Fast and careful move. I will recommend your company to others. Read more


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Linda

March 23, 2021

happy with the service

They moved me to Florida about a year ago but due to circumstances I had to come back to New York. Both moves were great price and quality wise. I recommend their service to others already. Read more


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Trevor

December 16, 2020

will use them again

I have to admit Alex and his crew went above and beyond to make this move stressless and extremely easy. I will be using your service in the future and recommend it my friends. Read more


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Nelson

November 30, 2020

courteous and efficient

The entire crew was a pleasure to work with. Their level of dedication is outstanding. I would recommend this mover to everyone in need. Read more


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Vivian

November 27, 2020

courteous and professional

It was a last minute move due to unavoidable circumstances but the appointment was super easy to set up and the whole move went nice and easy. I will refer this mover to my colleagues and neighbours. Read more


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Robert

November 26, 2020

Overall great experience

We’ve used this company to move and store the contents of our house. Very well coordinated communication with the office and the driver. I was able to check where my furniture is at any time. The delivery took a little longer than anticipated but the quality of the service is amazing. Read more


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Nicholas

November 8, 2020

professional move

I like a lot the way this company treated my stuff. The truck arrived according to the schedule and the movers were acting professional in all terms. They helped me packing fragile items which I couldn't do myself. I will be using the same company again in the nearest future. Read more


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Nicole

September 22, 2020

good service

Good and professional service. Super fast. Took less time than the estimate. Read more


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Latoya

August 26, 2020

fast and professional

I hired Active to help me get my piano and few pieces of furniture from village to upper east side. They were amazing! They kept it within my budget and were gentle with my stuff. Read more


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Theresa

August 25, 2020

satisfied with the move

My moving crew worked like a whirlwind to complete the move. Their boss Alex was in charge at all times and kept everything in the schedule. We are very satisfied with the move! Read more


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Ruben

August 17, 2020

excellent service, good experience

their professionalism and team work saved us a lot of time and money if we ever move again this will be the company of our choice. Read more


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Eason

August 9, 2020

Raise price multiple times, delayed ...

100% regret using it. We did a lot of research before going with Active moving, even though it quoted a higher price than others. Thought we would avoid pricing scammers (WRONG). Turned out it’s a completely scam and it will try to rip you off on every opportunity. 1. Movers asked for 40% MORE of the agreed price on moving day - we had the exact furnitures, even with 3 FEWER boxes compared to the inventory list NEVER TRUST ANYTHING THEY PROMISED. Ivan gave me a “final price” on phone. He even emphasized this was NOT an estimate but the FINAL PRICE. We had it on voice recording. On the moving day, the movers came in, looked around our stuff, and told me they can only start moving with 40% of what was agreed before. Ivan’s phone was then conveniently unreachable. And the mover simply said the quote was too low and Ivan wasn’t authorized to give a final quote. Final price was decided on the moving day. At that point, we had no other option as we had to move on that day. This is just a gross strategy they use. With Ivan promised again and again on a “final price”, and movers raised the price on the moving day knowing you have no other choice but pay the extra $. 2. Delivery movers asked for more money again - THET JUST WANT TO RIP YOU OFF! We have checked several times with the ‘boss mover’ on the pick-up day if any additional fees are required on the day of the delivery, including those ‘elevator fees’ that sometimes moving company charges, and we got a promise it was indeed the final price, which means there is NO ADDITIONAL COST. We live in an apartment building with trailer access right outside an elevator. The delivery movers asked for $185 more on “elevator fee” (we need to pay for using our elevator???) plus “long carry” from the elevator to apartment (it’s a flat surface like in hotels). We had it on video record as this is supposed to be all included in the contract. He just said this is his rule. No extra money means he will only have the furnitures delivered in front of the elevator. 3. Our TV was BROKEN! Back on the call with Ivan, he said explicitly that the price includes a TV crate where unlike other moving company who would charge $50 for a TV crate, it is inclusive in the price - we also had it on voice recording. The movers on the moving day didn’t have a TV crate for our TV. The most absurd thing is, we found out the TV was broken when the delivery mover was still around. He still dare to ask for more money and just told us to call the company to claim insurance. And when we called, the women on the phone told us that - they will compensate for us our completely useless broken TV by 60 CENTS PER POUND, with 90 days processing time. On the pickup day, they will purposely ask you to sign on multiple places in a hurry, including one place to waive a standard insurance coverage, and never told you anything. Be aware that the “insurance policy” they have on your stuff is BY Read more


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Ronda

July 28, 2020

good service

Movers showed up on time and did the job professionally. My final price matched the quote. I've referred this movers to my friend and she moved and was happy as well. Read more


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Michael

July 19, 2020

quick professional move

We used Active for our cross country move. It only took 2 days and went incredibly smooth and fast. None of our belongings were damaged or lost, the movers were polite and helpful. We will absolutely use them again in the future! Read more


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Monica

July 14, 2020

good service

I had a wonderful experience with Active. I wasn't sure what a move would look like during the pandemic but I received an over the phone estimate and the entire team arrived wearing protective gear so i was really put at ease. The price was also very reasonable. Read more

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