Advanced Moving & Storage, Glendale Heights IL 60139
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Advanced Moving & Storage

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(54) Reviews
Accuracy of Estimate
Moving Services
Packing Services

80% Recommended based on user reviews

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Membership(s) & License Info.

Member of AMSA: Yes
Member of BBB: Yes
License Info: US DOT # 872553
ICC MC # 382245
Insurance: On file: $750,000
Required: $750,000
Year of Estd: 1/1/1914

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Advanced Moving & Storage Location


Advanced Moving & Storage
544 Windy Point Drive
Glendale HeightsIL 60139 USA

Contact Info

Toll Free: 800-394-4462
Phone: 630-790-2500
Fax: 630-790-2505

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No Photo Kurt
July 22, 2022

Advanced Misleading and Damage is a ...

Of the 7 moving companies I've worked with during the last 25 years,none have operated,misled or created such a pernicious system to trick their customers and leave them with no recourse or remedy like Advanced "Moving and Storage." An Advanced representative visited my home for over an hour to inspect all of the items being moved. There was nothing exotic or unusual,no exceedingly heavy furniture or anything else. The representative quoted $3,500,including some better "Repair or Replace" insurance for $125.00 to give me a greater peace of mind. I also asked the representative if there was anything I could do to lower the cost of the move,as the quote was 30% more than what I paid to move a lot more property just 2 years prior. The Advanced said the more I move myself,the lower my cost will be. So over the next four weeks,I made more than a dozen trips and moved about 35% of the contents out of the house. Despite the job becoming 35% smaller,Advanced is insisting on charging me 54% more for a move that involved ripping legs off a home theater cabinet,a wine refridgerator (which also has multiple steel areas on the bottom wrinkled and bent like a piece of paper and a night stand. Rooms and hallways are full of new scratches,dents,marks and stains. Several other items of furniture have significant scratches,some fairly deep. When I asked for a supervisor or manager none was available. Advanced presented me with two options: pay their new higher price (which increased a second time later),or they would take all of my items and keep them locked in storage until I complied with what was essentially ransom. If I didn't pay,my son and I would be sleeping on the floor in our new home. I paid the first masssive increase of $1,000 for a smaller move,but when I said I wanted to talk to someone in management before paying the second,no one was available. The operations manager,who was available to collect money but not help customers,told the crew to put whatever was left in the truck in the garage (they kept a couple things) and cease assembly of my beds and desk. The crew didn't practice basic moving comment sense techniques,like labeling boxes and wrapping furniture in moving blankets,or not putting smaller items in hallways or rooms to make room for the largest items to be put in the room first. They also asked my son to go to McDonald's for them,giving him money for half of the cost of their order,and then having the audacity to ask where their change was. Prior to the move,my recycling bin in the garbage was empty. After the move,it contained beer bottles and my son and I didn't drink any beer. Despite my pleas for help,for nearly three full days,everyone in management was "in meetings." When someone did finally assess my case,they said it "was not that bad." On the beer drinking,management wanted to know if I smelled it on their breath,but I don't usually ge

Origin : Gurnee, Il
Destination : St. Charles, Il

Quoted Price : $3,500.00
Actual Price : $5,400.00

No Photo Matthew
March 25, 2020

Top Notch

Advanced Moving

Origin : Schaumburg, IL
Destination : Frisco, TX

Quoted Price : $5,000.00
Actual Price : $5,000.00

No Photo Matt
November 13, 2019

Stay Away!

This is the review I posted on Google. I'm posting it again, here, because I want as many people as possible to stay away and save themselves from the headache my girlfriend and I went through. This has to be one of the worst experiences I've had with a company. Ever. Unprofessional. Bad customer service. I don't feel like I can say enough bad things about this company to warn people. If I could give them zero or negative stars, I would. My girlfriend hired them for a long-distance move from Chicago to South Dakota. With a moving date set more than two months out (plenty of time for logistics and dispatch to get everything in order) the delivery was delayed almost 2 months. Trying to contact our rep, Tyler, was a nightmare as he was either out of the office or just not willing to take our phone calls until we made it a point to follow up EVERY DAY until he responded to us. The reason for the delays? "Dispatch just couldn't get a truck scheduled for delivery." This was AFTER they had 2 MONTHS to make sure dispatch COULD get a delivery at the requested time. Delivery was supposed to happen in June 2019. We finally got our stuff in August. Tyler then told us to file a delay of delivery claim. So, we filed the delay of delivery claim. They told us they weren't responsible for any truck malfunctions and therefore would not be honoring our delay of delivery claim. So....two months after we were supposed to get our stuff, the driver arrives (super nice guy, honestly the only decent person I dealt with while working with this company) and delivers our stuff. It gets even worse. Not only were they two months late on the delivery, high-dollar items were damaged, moving totes had been obviously opened, and we didn't even receive all of the items. This is the condition of the totes on the day everything was delivered: This company is a joke. Save yourself the headache and frustration and go with someone else.

Origin : Bolingbrook, IL
Destination : Rapid City, SD

No Photo Holly
December 10, 2018

Highly Satisfied

They were incredibly prepared. They were hustling the whole time. They were very careful. They were very very easy to work with. It was the most stress- free move I've ever had.

Origin : Hoffman Est, IL
Destination : Chicago, IL

No Photo Timothy
December 3, 2018

Complete service for a reasonable price

Advanced Moving

Origin : Glendale Heights, IL
Destination : New Orleans, LA

Quoted Price : $2,400.00
Actual Price : $2,485.00

No Photo James
December 1, 2018

Top-notch professionals

I chosed Advanced Moving

Origin : Chicago, IL
Destination : Louisville, KY

Quoted Price : $2,154.00
Actual Price : $2,186.00

No Photo Paula
November 28, 2018

Very fast timing

Delivery and pickup was on point. Only one thing, the couch was not put together that was the only problem I had. Pricing was great and decent.

Origin : Lisle, IL
Destination : Woodridge, IL

No Photo Fletcher
September 22, 2018

Trust you always

I just moved to my new home and I am so happy I went with Advanced Moving

Origin : Glendale Heights, IL
Destination : Nashville, TN

Quoted Price : $1,600.00
Actual Price : $1,610.00

No Photo Cristobal Forsyth
September 20, 2018

Perfect team and service

This was our first time moving and we had a great experience with Advanced Moving

Origin : Aurora, IL
Destination : Arlington, VA

Quoted Price : $2,000.00
Actual Price : $2,014.00

No Photo Paul
September 12, 2018

Best out there

I would like to thank the sales team and the movers from Advanced Moving

Origin : Springfield, IL
Destination : Gainesville, FL

Quoted Price : $2,100.00
Actual Price : $2,174.00

No Photo Mark
September 11, 2018

Hands down the best

While talking about the moving companies, I would like to go for Advanced Moving

Origin : Glendale Heights, IL
Destination : Toledo, OH

Quoted Price : $1,700.00
Actual Price : $1,709.00

No Photo Juan
September 10, 2018

I couldn’t be happier!

Moving can be a complete disaster if your valuables are in the hands of unprofessional people. But when we hire professional movers, we have to depend on them and in most of the cases they let us down. I have suffered several times in the past. But this time my story had the happy ending. The movers of Advanced Moving

Origin : Chicago, IL
Destination : Winston Salem, NC

Quoted Price : $2,000.00
Actual Price : $2,041.00

No Photo Dennis
September 6, 2018

Honest and reliable movers

Advanced Moving

Origin : Rockford, IL
Destination : Indianapolis, IN

Quoted Price : $1,700.00
Actual Price : $1,711.00

No Photo Laurence
September 1, 2018

Safe and affordable company

I have to say this is one of the best moving companies out there. Advanced Moving

Origin : Chicago, IL
Destination : Chattanooga, TN

Quoted Price : $1,800.00
Actual Price : $1,865.00

No Photo James
August 27, 2018

Impressive work

I could not be happier with how my move went. The movers turned up on time and managed to get everything out of my house without an issue and fast too, despite the difficult stairs at my apartment. They were not only careful with my stuff but worked diligently the entire time. They always replied to my emails and calls. It’s rare nowadays finding a company with that type of customer awareness If I needed to move again I would use Advanced Moving

Origin : Glendale Heights, IL
Destination : Louisville, KY

Quoted Price : $1,900.00
Actual Price : $1,923.00

No Photo Joseph
August 24, 2018

Fantastic movers

Advanced Moving & Storage was just amazing during my last move. When I called them, the rep on the phone went out of his way to provide me a good quote. All movers were very strong and energetic. They didn’t waste any time while packing. Their packing skills were fantastic and they utilized the packing materials properly. They made the delivery on time as well. I took an inventory and everything was in great condition. I really enjoyed having them as my moving companion.

Origin : Chicago, IL
Destination : Atlanta, GA

Quoted Price : $2,300.00
Actual Price : $2,330.00

No Photo Ryan
August 23, 2018

All was done well

I would like to thank Advanced Moving

Origin : Aurora, IL
Destination : Kansas City, MO

Quoted Price : $1,800.00
Actual Price : $1,845.00

No Photo Ned
August 18, 2018

Just the right choice

After experiencing their world class service, I have become a fan of Advanced Moving

Origin : Chicago, IL
Destination : Indianapolis, IN

Quoted Price : $1,600.00
Actual Price : $1,614.00

No Photo Rachael
October 28, 2017

Timely job

They were amazing on my move today. I was super late and they waited patiently. They were very professional, timely and quick. They were all about the work and did not even take a break. I want used this company again n again!

Origin : Moline, USA
Destination : Ellyn, USA

No Photo Suman
October 26, 2017

It was a good experience

It was a good experience. They came on time, The worked very nicely. They handled my stuff nicely. They took care of my delicate stuff very gently.

Origin : Naperville, IL
Destination : Naperville, IL

No Photo Levi
October 26, 2017

Highly recommend

Excellent, honest and professional. I could not be happier with their work. These guys know what they are doing. They never even took a break, move me in exactly the time they said they would. Highly recommend.

Origin : Virgina
Destination : Newark

No Photo Nick
October 24, 2017

Price is extremely fair

These guys just rock. They move real fast, are extremely careful, ask questions when they are not sure about something and use common sense where it's needed. The price is extremely fair and competitive and they bring all the packing material like pads and cellophane to wrap the furniture. I used them twice, once for a small room move and another for a full move.

Origin : Evanston, IL
Destination : Joliet, Il

No Photo Kathy
October 20, 2017

Pleasant & professional

The experience was great! The movers were very efficient, polite and did a good job protecting the furniture. I was very satisfied.

Origin : Georgia
Destination : Ohio

No Photo Kristina
October 17, 2017

Good experience

These guys moved me in today. Really efficient and worked well. They packed up all my stuff in a couple hours and moved us to the new place without any damage. Advanced Moving & Storage moved us today in under 4 hours for a 2 bedroom. I would recommend them again for sure!

Origin : Dallas, Texas, USA
Destination : Los Angeles, California, USA

No Photo Katie
September 4, 2017

Great job

I just wanted to say that Advanced Moving & Storage guys who helped me move were TERRIFIC! They were right on time, got right to work, and did a great job. They were courteous and they treated my stuff with respect. They wasted no time, but worked in an organized, consistent pace. I don't always write follow-ups, but they really deserve the recognition. Definitely the best bang for buck. Hassle-free and did a great job.

Origin : Glenview, illinois
Destination : Glen Ellyn, illinois

No Photo Coulas
September 1, 2017

The guys were very nice

Advanced Moving & Storage was very quick and professional in helping me move my business office and residence. Considering a total of 5-6 rooms worth of stuff to move, they were able to get it all done and settled in one day. I would definitely use them again and recommend them to friends. The guys were very nice and polite and were very careful in moving all items. They were fast yet careful and did a great job. Continued their work pace throughout a hot working day, really commend their efforts. Thanks guys! Great price, great service wrapping up everything and got the job done well.

Origin : Evanston, illinois
Destination : Northbrook, illinois

No Photo Bonnie
August 31, 2017

They are nice

If you want not good, but great movers that are professional these are your guys. They came in with their team and they did an amazing job! Nothing breaks fast and reliably!! Also, whatever you need them to do they get the furniture in there without a nick or a spot. Plus, most importantly, they are nice!

Origin : Rockford, illinois
Destination : Peoria, illinois

No Photo Jennifer
August 28, 2017

Quick and professional

Excellent service! I had to do a last minute move (1 day notice!) and they had no problem working with me and getting their guys out within 24 hours. They even showed up early! Very nice guys. Quick and professional! All my furniture and electronics was handling with care and came through unscathed. Will definitely be using them again for my next move :)

Origin : Skokie, illinois
Destination : Elgin, illinois

No Photo Kyra
August 26, 2017

They saved my money

Called Advanced Moving Storage, they sent a truck over in a few hours and the guys had no problem strapping that couch and hauling it up. They also saved me money. I called another moving company before Advanced Moving Storage and they wanted to charge me an additional $ for the same service. Thanks Advanced Moving & Storage, will definitely use your services again.

Origin : New jersey
Destination : Chicago

No Photo Erica
March 2, 2017

It was okay.

I mean, it was fine. They had a quote that I agreed with, and they moved everything. They were professional, got it done very quick. I would use them again.

Origin : Calumet Park, IL
Destination : Schererville, IN

No Photo Marvin
January 30, 2017

Not too good

They dropped our refrigerator and made scratches and dents. It was overpriced. They changed the price from the original estimate. We made a few claims, they damaged a few items. They were also very slow. Behavior was okay. But timing was very slow.

Origin : Aurora, IL
Destination : Aurora, IL

No Photo Damita
January 26, 2017

It was done accurately.

It was a move that I had ordered for my sister. I actually was not here when they did it because I was moving furniture from my house here in Chicago to my sister's house in Iowa. I do know that everything was pretty much done accurately. the only issue I had was communication,. There was an issue letting us know when, giving us a status update. There was a long time from pick-up to delivery. We had to call them, they really didn't call us.

Origin : CHICAGO, IL
Destination : FORT DODGE, IA

No Photo Elisabeth
January 11, 2017

I would not use them again.

The people that work for them were okay, but I think the pricing was too high for what to do and it is just, we move form one condo to the next in the same condo complex and I think they were over-charging in my personal opinion and I wasn't very happy with the original thing and we were supposed to get an email confirming all of it but they never sent the email and when they came out they actually charged something a little bit different than what they said. it wasn't that great of an experience and I wouldn't use them again.

Origin : Park Ridge, IL
Destination : Park Ridge, IL

No Photo Donald
October 17, 2016

I would never recommend them to anyone.

I would never recommend them again. The movers did a fine job loading and it was a rainy day so they covered everything with blankets and secured it. Then they started unloading. Their lead guy did a good job, the two baboon that he ahd working for him decided that the easiest way to get a dresser full of clothes was to come through the from door and make a twisting right turn to go up the stairs and when they twisted the whole thing came apart. They wrecked the thing so bad that they broke the back panel and all the drawers popped out. So I told them to leave the framework right down here, take the drawers upstairs put them in the bedroom. And they took them upstairs and about 5 minutes later I hear this immense crash, came upstairs and what they had done was stack the drawers on eon top of the other and they fell over and they fractured 3 of the drawers. So now instead of having the frame to repair, I now have 3 of the drawers as well. in addition to that I knowingly declined the insurance to cover the 30 cents per weight per item. But when I talked to the claims people they said, that's what you took. That's not designed to cover purposeful damage, it's to cover accidental stuff.

Origin : Wheaton, IL
Destination : Aurora, IL

No Photo Andrew
September 21, 2016

They were delayed and don't answer the ...

The pricing was okay except it took them three weekend for them to refund me because I overpaid. The movers were over two hours late and then a 30 minute drive to a new location took them apparently two hours and they were not answering the phone. They said they were stuck in traffic but I drove my car to the new location and it only took me 40 minutes.

Origin : Chicago, IL
Destination : Tinley Park, IL

We are one of the reputed moving companies in the moving industry assisting the residents and the business people in their moving needs. We understand the importance and the value of all your goods which carries all your memories from the present location to the new destination. Such valuable belongings of your will get a right treatment from our staffs and from our service provider. We make sure all your belongings reach the given destination within the time frame in safe and secure manner. We find every opportunity to give you complete satisfaction of your move providing space for you to concentrate on other work.

Our company is a proud member of American Moving and Storage Association. All the staffs working with us are trained and certified to take up the moving assignments. We take up all type of move commercial, household for local and long distance move. We use unique technique for packing, crating, wrapping, loading, unpacking etc depending on the type of the move. Your belongings will not be discriminated based on the importance of the move since we believe that all the relocations done with us are equal in their own way. Our 25years of experience along with many satisfies customers attract more business for our company. We maintain transparency in our billings which is based on the estimation given by our consultant. We make sure that the entire expenses for your move will fall within your budget. Apart from this we provide storage facility for short and long time period along with discounts on selected items. Feel free to contact us to know more.

Entity Type: Carrier
Operating Status: Authorized For HHG
Out of Service Date: None
DUNS Number: -
Power Units: 5
Drivers: 4
MCS-150 Form Date: 10/29/2013
MCS-150 Mileage (Year): 86,000 (2012)
Operation Classification: Auth. For Hire
Carrier Operation: Interstate
Cargo Carried: General Freight, Household Goods

Business Address:
300 Commonwealth Dr Carol Stream, IL, 60188
Phone: 630-588-8200
Fax: 630-588-8228

Mailing Address:
300 Commonwealth Dr Carol Stream, IL, 60188

Last Updated Date: November 29, 2013

Property Passenger Household Goods Private Enterprise


Type Common Contract Broker
Status Active None None
App Pending No No No


Type BIPD Cargo Bond
Required $750,000 Yes No
On File $1,000,000 Yes No

Authority History

Auth TypeHousehold Goods Common Carrier
Original ActionReinstated
Original Action Dt.05/31/2012
Disposition Dt.


Auth TypeCommon
1st Served Date04/26/2012
Effective Date05/29/2012
ReasonInvoluntary Revocation

Active/Pending Insurance

Insurance CarrierTransguard Insurance Company Of America Inc.
Posted Date05/17/2013
Converage From and To$0 - $1,000,000
Effective Date05/17/2013
Cancellation Date

Insurance History

Insurance CarrierGrange Indemnity Insurance Company
Policy/SuretyXA 2985205
Converage From and To$0 - $750,000
Effective Dt. From and To 05/17/2011 - 05/17/2013 Cancelled

Insurance Address

CarrierAgcs Marine Insurance Company
AuthAagcs Marine Insurance Company


Inspection Type Vehicle Driver Hazmat IEP
Inspections 11 14 0 0
Out of Service 2 5 0 0
Out of Service % 18.2 35.7 0 0
Nat'l Average %
(2009- 2010)
20.72 5.51 4.5 N/A


Type Fatal Injury Tow Total
Crashes 0 0 0 0

Review Information

Rating Date Rating Review Date Type
7/26/2011 - - Non-Ratable

Unsafe Driving


Vehicle Miles Traveled (VMT) : 0
VMT Year : -
VMT Source : -
Average Power Units (APU) x Utilization Factor (UF) : 4
Total Inspections with Unsafe Driving Violations : 0
Total Unsafe Driving Violations : 0

Hours-of-Service (HOS) Compliance


Relevant Inspections : 14
Total Inspections with Hours-of-Service (HOS) Compliance Violations : 7
Total Hours-of-Service (HOS) Compliance Violations : 9

Driver Fitness

0.04< 5 insp. w/viol.80%

Relevant Inspections : 14
Total Inspections with Driver Fitness Violations : 1
Total Driver Fitness Violations : 1


Controlled Substances and Alcohol


Relevant Inspections : 14
Total Inspections with Controlled Substances and Alcohol Violations : 2
Total Controlled Substances and Alcohol Violations : 2

Vehicle Maintenance


Relevant Inspections : 11
Total Inspections with Vehicle Maintenance Violations : 8
Total Vehicle Maintenance Violations : 17

Hazardous Materials (HM) Compliance

-Not Public80%

Relevant Inspections : 0
Total Inspections with Hazardous Materials (HM) Compliance Violations : 0
Total Hazardous Materials (HM) Compliance Violations : 0

Crash Indicator


Average Power units : 4
Vehicle Miles Traveled (VMT) : 48014
VMT Year : 2011
VMT Source : Investigation (MCS-151)
Average Power Units (APU) x Utilization Factor (UF) : 4
Number of Crashes : 0
Number Tow-aways : 0
Number with Injuries or Fatalities : 0
Number with HM Release : 0

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