All My Sons Moving & Storage of Hilton Head

It was wonderful!

There was a bit of an issue with them getting on the post they kind of had to come back but they were professional they took my stuff and carried it over to my apartment, they were good.

They were very good.

They were very good. The one thing I can say is that it goes hourly, and you can only pay for so many movers there and it was extremely hot. So I didn't feel comfortable pushing them to rush in the 2 hours. So I dont know maybe they need to look into a different type of allotment of time instead of two hours maybe 3 hours. You know cause yo uneed to take a break. There is a human aspect to it. Some things are lighter and some things are heavier. They did a great job but we were moving, moving, moving. They had to take a break so instead of the moving company saying 2 hours maybethey should say 2- 3 hours estimate of so many pieces. That way the home owner and the mover doesn't feel like they have to pressure the movers to go quicker then they are able to and they don't have to feel the pressure I have to get it done. There is a flaw in that system ya know. They you know, have to take their time to take a break. I gave them some water, here relax. Because it is human nature, you want to do the best job you can but on the same token you need to take your time. In South Carolina it was very hot, it was extremely hot. Moving under normal temperatures is one thing and moving under extreme heat its two different levels in my personal opinion. Make it part of the process, Our movers will come every 10 minutes and then take a 5 minute break just so everyone is on the same page just so the home owners can feel like hey these are human beings they need to take a break If its above 70 or 80 or 90 degrees, more often. They did a great job, I am a very understanding person but if it was someone who was more of looking at the dollar and the minutes, tick tick tickI could see them getting over worked.

Unprofessional, unaccurate

I used this company as a third party vendor to a high end client. They under quoted me, which caused my company to lose money. They damaged the client's belongings, and were not willing to refund money to help rectify the situation.

It wasn't too happy with it.

It wasn't too happy with it. First, they overcharged my credit card. They dinged up my washer on the dryer. I live on a second floor apartment. When you put something on a hand truck, you usually wrap a blanket around it. They didn't do that, and it dinged up my appliances. My card got refunded. I wouldn't use them again. I wouldn't recommend them to anyone.

Great Experience

I was nervous to use All My Sons because of the bad reviews but I must say that we had a great experience with them. We had a crew of 4 P(actually 5 were there) and a 26ft truck. They called when they were about 30 minutes away and worked steadily to load and unload the truck. There was no damage to our belongings. We have a 4 year old so I was especially pleased that they didn't cuss or talk inappropriately while they were working. One thing that I noted that wasn't quoted in the price was a % fuel charge. It wasn't an unreasonable charge but it also wasn't something we were told about before hand. We have moved about 12 times in the past 10 years and almost always done it ourselves. We are extremely glad that we used All My Sons for this and would recommend the Beaufort, Bluffton, Hilton Head team to others for sure!

Very good, on time.

They were just very good, they came in and got the job done on time... Everything was great.

Overall I was satisfied.

It was a positive experience, nothing was broken which was very good. I think they could have moved a little bit faster, there was a lot of talking and chit chatting, but overall I was satisfied.

Except for one problem I had a pretty ...

It was generally a positive experience. They were professional, they did a good job with the tasks we gave them. The one problem I encountered was that ... When it came time to pay at the end they said there was an 18 percent fuel surcharge, which one, seems kind of excessive, especially now that we're ... in very low gas prices and two, that that cost was never disclosed up front. So I thought that was a bit of a party foul. However, the rest of their actual service was satisfactory.

Very careful, they wrapped everything.

Some good qualities, they wrap everything and are very careful.

They were very careful and I paid what ...

They were very efficient, they were fast, they were careful. A lot of the things they moved ... was antique furniture. ...They just did a great job, I have no problems at all. And the price that they quoted me was the price that I ended up paying at the end of the day and that's always a pleasure.

They were excellent

It was good. No they didn't have to [pack anything]. They were excellent. [I paid] exactly [what they quoted me].

Misrepresentation

I was never told that the weight and price were based on 5000lbs. minimum when I talked to the President of the company over the telephone. In fact we talked about the fact that I probably had only 2500lbs. and that my shipment would be included with another one to reduce the price for me. The movers themselves were excellent but be careful of the estimates. As you can see I ended up paying a thousand dollars over my estimate because otherwise they would have not unloaded the truck and taken my daughters posessions.

If you value your priceless antiques ...

They lied about my deliver date. They destroyed priceless antique furniture, many pieces of other furniture and priceless figurines. The dispatcher Brian Gitzen is the rudest, unprofessional person you will ever deal with. I would never recommend this company to anyone!!!

The time frame was confusing and my ...

It was okay. I didn't know exactly when they were coming. There was like a 5 or 6 day window when they were gonna come, and that was little unclear. So I had to work around work so that was a little confusing. I thought that my stuff was gonna be like 3 or 4 weeks until they would come but they ended up coming within a week. My stuff was kind of a wreck actually. So it seemed like some of the stuff was in shambles and I have a broken desk. They said it would be 3 to 4 weeks before I get a claims form. Why so long?

Bait and Switch

Called to move two bedrooms. Was told be two hours max. Took them 4, for two bedrooms. 517 dollars to move 2 bedrooms 3 city blocks. You do the math. Bryan Gleeson the dispatcher is the rudest cunt ever, told me they were at my house when they were at a totally different job, then proceeded to tell me it was the drivers fault, drivers told me he (Bryan) sent them on the other job 1st. 830am-930am was when they were supposed to show up, they pulled up at 1:15 Again was told it would be 2 hrs max, probably less, then I'm charged 140 dollars just for them to show up and a 3 hour minimum of labor charge, then the little fucker Bryan tried to charge us an additional 2 hours out of thin freaking air, saying job would be done at 615.....615pm 5 hours for 2 bedrooms, they then hold your stuff hostage till you pay. If you want to get scammed use them, or use a credit card to dispute and cancel the payment with your credit card company due to shady business practices. Would have been easier to hire 3 homeless men and a U-haul, and a shirt ton cheaper.

Very professional and went right to ...

The guys that came out were very professional, they went right into what they were supposed to do. They packed very well and did it in a timely basis. The pricing was a little higher, but the work was good, and I was satisfied with the work they did.

Excellent Move

We have moved alot but never with our children who are now 1 and 3. Needless to say we were very stressed out but they held our hand and communicated very effectively and most importantly had my wife at ease. They helped us pack and the guys were nice, polite, in uniform, and joked and had fun while they worked their tails off. They called to check in with us to make sure their guys were exceeding expectations and they certainly did. It was a 2 day move with the packing etc. but it was one of our easiest moves ever...and I have moved over 20 times. Keep up the great work!

More than they estimated, but a good ...

They were late, but they were good. They were very careful with my things as well. However, we paid for a lot more hours than they estimated. But I would recommend them to my friends and family and I would tell that they do good work, just be careful with the hours. Their only problem was that they had a scheduling issue. They an emergency and the person in charge had to leave town and the person who filled in didn't know about our appointment, so we went from having a morning appointment to not moving until about 6:00.

Polite crew, wonderful service

They were wonderful. They were really accurate, really together and everything. Pricing was reasonable. I received all the services. It was a little bit more than what they first told me. Packing was done to my satisfaction. The crew was real polite, clean and real professional. I would recommend them.

Could have done a better job

It was okay. I have had better. It was kind of expensive. I received all the services that I requested. Packing was done to my satisfaction. I will not be recommending them to my friends and family. The crew was friendly but slow. It took a while.

I would recommend them

My experience was good. The way they wrapped our blankets and make sure that there were no scratches. The prices were reasonable. I would recommend them to my friends and family in future. They did what they said and they did it right.

Everything went very well

My move was great. Everything went very well. They made contact very fast through the process and everything went very well after that. The prices was reasonable, it wasn't the lowest but that was offered, but they were able to provide more people, so I thought the price was justified. The staff and crew members were great, they were very good. Packing was very much good. I have no advice, the budget was reasonable I guess and they continue do what they would do. I was very happy how he do it. I will recommend the to the next person. I received all the services I requested.

Highly satisfied

My recent move was to Ladson, South Carolina. The movers did a fantastic job. The movers were very patient and accommodating. As soon as they arrived at my home they started doing the work right away. They didn't take any breaks and they were very attentive. I am glad to refer them to everyone who wants professionals to do the job.

Horrible experience

There were eight people who were working on my move. It was chaos. They didn't pack things appropriately. They left things in drawers. One of the pieces of furniture got damaged. The truck broke down in the middle of the road. All my stuff was transported to another truck. In transit I think they lost two of my items. The price was outrageous and all across it was an awful experience.

Awful experience

They broke three pieces of my furniture, scratched up other pieces of my furniture and stole one of the pieces of furniture which has never been returned to me. They refused to give me compensation for the damage they have done. They do not return my calls about what they are going to cover. It was one of the worst experiences ever.

The guys were on time and were ...

We recently moved our three bedrooms within Coosawatchie and we had a nice experience with this company. The guys were professional, came on time, worked hard and finished everything on time too. We're also more or less happy with the estimate. No complaints.

Though the crew was professional, they ...

I would not use this moving company as they damaged my carpet and damaged my hardwood floor by not covering them properly and made a couple of holes in my furniture. However, I will say that the workers were professional, awesome and quick to get the packing done. Also, the price was reasonable. Three workers came to help me and when I tried to negotiate with them about the restoration of my things, I was told to pay extra money and that I have to take care of my things, which I was not very pleased about.

Sufficient moving services for what I ...

For the most part, this moving company was great. They arrived on time, they were quick with the move and they did everything that they needed to do, in the right amount of time. Although there was a lot of paperwork for me to fill out, which wasn't the best, they were a really good moving company.

Moved everything quickly and ...

I have no complaints about this moving company. They had five-star quality service all the way through, from their accurate estimate they provided me, to their professional and friendly staff and crew and the great services they offered. Overall, it was a very successful move.

Terrible experience

I had recently moved and it was a terrible experience. The movers arrived late and carried out the jobs at an irritatingly slow pace. Some of my things were broken and I got scratches on my brand new furniture. Not only that, but I also had to pay double than what I was given as an estimate. The delivery of my goods was not done on time.

Lost Jewelry and Ignored My Claim

Several pieces of jewelry we wear every day, like our wedding bands, gold cross necklaces (my husband also had a special medalian on his) were supposedly packed by XXX. We noticed them missing the next morning when we were getting to leave for our new home. We immediately called AMSM&S and spoke with the manager XXXX. He was very helpful and told us he would find out about it. He called us back shortly after and said XXX "threw them in the bottom of a wardrobe box" - really? When everything is packed with care, this is what they do to expensive, fragile items? These were not supposed to be packed. In the early start of the moving day and in all the confusion of the day, we never put them on and no one asked us if we wanted them packed. My husband's jewelry was on the bathroom sink, not in anyone's way! Mine was on my dresser. I had all my other jewelry packed to go with us except these which we wear every day. To make a long story short, when my shipment arrived I immediately started to unpack every wardrobe box as they were brought in. Nothing. I submitted a claim and received a check for $6.00! We had selected 'replacement value coverage' for our shipment because we had several antiques in our shipment. I appealed the claim, did everything they asked me to do (which was no easy task) and have only gotten the runaround since. Now they don't even respond to my messages or the BBB! They just ignore me and my claim. Not even an denial! Just no response!!

All My Sons Rocks

We had 2 guys and a truck that moved 4 rooms of heavy furniture plus washer and dryer across town. AND they had to move from a house on stilts. They were quick and efficient and pleasant. We were impressed how they wrapped the furniture before putting it on their dollies. They come highly recommended!

Awesome Move

Dear Eric, I just wanted you to know how well my move from Saint Simons Island, GA, and Jewell, GA, up to Athens, GA, went. And that was entirely because of Jesus and Danny, the crew you sent. You need to know how carefully and efficiently they work. We had some very heavy pieces (including a buffet measuring more than 13 feet in length!) and some delicate Victorian antiques. They handled them carefully, and wrapped them and placed them securely. We have some original works of art (sculpture and paintings): they took great care of these as well. I also noticed that they were careful not to track any dirt into any of the 3 houses they worked in. They also did not put down any food or beverages in our houses because they were too shy to ask for coasters and they didn't want to risk marring any surface. They represented your company extremely well: they spoke highly of you and your administrative staff. They demonstrated a knowledge of furniture, curiosity about new pieces, and appreciation for the pieces they moved. I've taught at a university level for years and met a lot of folks their age. I practiced medicine for 20 years and saw how important it was for my employees, who actually met the patients before I did, to represent me and the practice appropriately. And I consulted with hospitals and group practices for 15 years, trying to get administrations and physicians to work together. Martha Edwards, who owns the house in Jewell, managed the southeast US sales force for several publishing companies. We know what it means to have great people working with you, and we've all seen what happens when you don't. Jesus and Danny impressed Martha and me, and that means that when Martha sells her house in Jewell and needs the rest of her things moved up to Athens, yours will be the first number we call. And, of course, we'll ask for Jesus and Danny. My hunch is they would be difficult to replace. Thank you again. Regards. David Block MD, PhD PS: I ought to point out that your fee was 18% LESS than your estimate. In all our moves around the country, that has never happened to either Martha or me before. Folks ought to know how honest you are.