All My Sons Moving & Storage of Tulsa-OK

TERRIBLE EXPERIENCE - DO NOT USE THIS ...

My boyfriend booked this moving company one month in advance for the day before his apartment move-out date, paid the deposit, and thought everything was set. However, this company completely failed to schedule the move, leaving him scrambling at the last minute. Instead of taking responsibility, they offered to either reschedule or reimburse the deposit. No attempt was made to fix their mistake and he was forced to reschedule, incurring extra expenses as he had to pay the apartment complex for the additional days he had to wait. When the new moving date finally arrived, he received a call that the driver had COVID and they wouldn't be available for additional 2 days with no alternate driver available. Once again, there was no real effort to make things right--just another offer to reschedule or reimburse the deposit. When they were asked about reimbursing the apartment fees due to their delay, they refused. This company is unreliable and unprofessional with a total lack of any sense of responsibility. Requesting their services actually incurred financial loss from apartment fees after putting my boyfriend off after they didn't bother to show up when booked well in advance, not to mention the unnecessary stress of scrambling to find anyone we knew who would be willing to help move as he was facing a move-out deadline that had already passed thanks to this company. Do yourself a favor and find a different moving company. We will never request this company's services again and strongly advise others to stay away. And noone is fooled by the generic "response from the owner" to save face thanking us for "the opportunity to learn and improve" because this does not reflect your goal of "quality customer service and satisfaction" when clearly that is not happening. We can't speak to your "service" because you never showed up. If quality and satisfaction was your goal, we wouldn't have to resort to negative reviews to get your attention. We shouldn't have to be contacting you to "further discuss." You should have taken the initiative to correct your mistake when it occurred. Read more

excellent

Excellent customer service and the helpers were friendly and quick. Doug, Ron, and Taylor I will definitely request again Read more

DO NOT USE

Do not use this company, the only thing there good at is lying and taking money... they pride themselves on having quality trained people... There office staff could not even get it right they didn't even have my address when I called to confirm.. yes I had to call them.. and unless you like for walls, doors and furniture to be damaged stay away from these guys they couldn't even disassemble a bed, slow, talking on the phone, disrespectful, not trained at all...and lastly the quote is a complete lie... Do NOT USE THESE GUY'S. . Read more

They did a good job!

It ran a little more than I thought it was going to run and it kinda ran up on the price, but we got squared away and got it done anyway. Read more

AWESOME

FROM START TO FINISH I HAD THE BEST MOVING EXPERIENCE. YOUNG LADY IN THE OFFICE WAS GREAT ON QUOTING ME MY MOVE AND THE MANAGER FOLLOWING UP WITH ME DURRING THE MOVE. CREW WAS FAST AND PROFESSIONAL. WOULD RECCOMEND AND USE AGAIN! Read more