All Of Texas Movers Inc

I regret using this moving company

I regret using All of Texas moving company. I moved in August of 2022. Two weeks after the move, I let them know we’d finished unpacking and had a damaged piece of furniture and a broken floor tile caused by the movers. After no response for over a month, I emailed again asking for an update. A couple weeks later, I was able to get someone on the phone. At this point, they have given me the runaround for over a year now to avoid paying for damages caused by the move. I called and emailed multiple times a month trying to get this process finished. For the damaged furniture, she said they sent out a check. After a couple weeks, I called back to get an update. She said they would send out another check. She offered to take a picture of the envelope to confirm the address and mailing. Again, no picture and no check. I called again, and she acted surprised that I had not received the check. This time, she offered to send cash. This made no sense to me because if you have an issue with mail getting lost, why would you send cash then? At least the checks were not being cashed. No surprise. I did not receive any cash in the mail. I called back and she offered to send another check. For the damaged floor tile, they offered to hire someone to come fix the tile instead of paying me so I could hire someone. I was fine with that. Weeks later, they wanted to have one of their movers come repair it for me. Weeks after that, they changed their mind and were going to hire someone to come and repair it. On and on… I’m not sure if this moving company is actually insured. If they are, then they likely pocketed whatever money they received from filing my claim. Or, they just take years to reimburse damages but at this point, I’ve given up.