Alliance Relocation Systems

Bad service

The drivers notified us an hour prior to delivery. Called the office in Md and the staff were very different, in this way, they sounded not like the staff we dealt with during pick up. Delivery driver lost part of our bed staff so that they could not be blamed for not putting our bed back. did not fix our TVs and kids beds as earlir agreed. kids beds broken in the haste to leave. Demanded the balance before they could even show us the inventory. Left before we could account all of our inventory. Had to involve police to let all of our stuff unloaded. Worst exerience ever with a service lendering company. The person we dealt with initially Joseph sounded very helpful, but turned to be a different guy once our stuff was loaded into their old truck.

Good qualities!

I am writing this review because I wanted to show my appreciation to Alliance Relocation for delivering our valuables right before Christmas. We've been busy the days of Christmas and days after because our in laws visited us in town. If everything was not delivered it will be embarrassing to have tem sleep on the floor or let them sleep in a hotel. Moreover, they also assembled the furniture in rooms we designated. They were people of good qualities and was very respectful in all matters. I will hire them again given the chance.

We've got nothing bad to say.

Me and my husband were pleasantly amazed with their service  moving us from Bethesda to Dallas. The most compliment goes to the team leader on both the pick up and delivery because they showed true leadership that easily reflected in the great condition of our furniture. First and foremost, they made sure that the furniture especially fragile one's were tightly wrapped and padded for additional support. Then stacked up and stringed tightly to the wall so there will be no possibility of falling off or bouncing inside the trailer. Aside from delivering it in great condition they also unpacked and assembled it on the actual location I wanted it to be. I am happy it all went well. Great job Alliance.

Great!

I was surprised after my move because the outcome was not what I expected. Originally I thought everything will be a disaster but the move was tamed off from issues from the start to finish. Its not that I did not complain but its because I don't have any problem with them at all. I am very happy when I got my shipment. Same condition when it left Maryland plus it arrived on time. I will definitely recommend them.

Worth my recommendation!

The driver assigned to me for the pickup was Ringo. When he came in. Just by a single look he knew already that the estimate was more likely accurate as it looked. We talked for awhile, discussed the next events that will follow. Explained to me some details on the documents he had on hand and had me sign it afterwards. They started the job like the flash. On my observation they were experienced people. They knew what they were doing. From wrapping everything, the crew as the same. In a matter of hours, everything was wrapped, packed, inventoried, and loaded. He went over my price,and it was exactly as It was quoted. After about a week and a half, I got a call from Steve stating that he would be delivering my property on the the following day. The guys met me at my place past 12 in the afternoon. They unloaded everything to my new place, and asked how I wanted things setup. They just did whatever I asked them to do or place my furniture. After the move, I got a call from Leny asking how the move went. She sent me an optional evaluation form to fill up, which I filled up. I am very impressed I would definitely use Alliance Relocation again, and I would recommend them to my family and friends.

Good service!

The day we moved they were 30 minutes early. They packed everything, tightly wrapped the fragile and big furniture. Worked fast with care. I don't even seen them stopped or rest for awhile. They also were successful in shipping our goods in time without any damage. That was the shortest move I ever did. Thank you Alliance for the good service.

Pet friendly movers

I hired Alliance for only a small move but I can't help to thank them when I learned they found my cat Kiloa in one of the boxes loaded in the truck. They took care of her while on journey to my new home in Dalton. When I saw my furniture properly settled on the room I wanted it to be and checked it, I never saw any damage or scratch. Many thanks to your very reliable and caring team of professionals.

THUMBS UP ALLIANCE!

I was one of the customer of Alliance late August this year. I know my review is a little bit late but hopefully I still can give information about their service. At first I thought they were not the moving company for me. So I inquired to other companies. I don't know but my instinct kept telling me hire Alliance instead. I guess it paid off when for the first time after years of moving I was treated like a customer and never had a rude personnel to deal with. They were polite from the start to finish and was very energetic. They continously working even if I bought Pizza for them for lunch break. They only ate after the job was done. That attitude was very impressive. They were dedicated to accomplish the goal first before their own comfort. I am 100 percent sure I will seek their service next time around. THUMBS UP to Alliance.

New in moving!

I could be a fresh face for the movers (because it was my first time to move) but I am well informed on what happens in and out of moves(learned from my friend who moved before) so I knew what to ask the movers during my inquiries. Alliance Relocation passed my standards. Starting from the way they handled my call til the manner they deliver it in Arizona. I can say this move made me want to move more. It was pleasantly executed by Alliance's people and never had any horrible experience.

a compliment to a good moving company!

I never had a good perception of a good moving company but Alliance Relocation gave me a good way to define a good move. They were really great giving us the necessary required service and documented all deals we had during our phone conversation. In this way, the personnel picking up knew how, where and when to start. As one of our requirements, I had them crated an expensive mahogany glass table and chairs(which is an additional fee). For a small fee, I ended up being a happy customer because it was never damaged nor broken. All of their people were respectful and very well behaved. I will definitely use their service again.

Very Satisfactory

I heard the horror stories about things going wrong using a moving company,most of the time they have the same complaints showing up late and broken stuff when people move long distances.fortunately, we did Not have these issues but actually had a very smooth and inspiring move provided by Alliance Relocation Systems.So basically the credits goes to the drivers both on the pick up and delivery.They were outstanding in communication and made a flawless and smooth management of our move. They picked up on time and the place was in good order and with a little clean up, when they left. The professionalism on how we were treated both by their staff was impressive. I was treated with respect and with integrity. The unpacking in California was above par also. They assembled and had things in the right designated rooms fast and without incidence. As we unpack everything I find that nothing was damaged, scratched or missing. I am not a type of person who takes time to give good feedback but I went on my way to give it to Alliance because we are very satisfied with their work. We will definitely recommend them.

Every personnel involved in my move ...

We used Alliance Relocation Systems for our move and could not be happier. Aside from being one of the best in town they are also one of the best priced moving company in terms of affordability. As per our recent move experience they were on time, professional, careful, polite and efficient. Whether your communication is with sales, the moving team, the customer support or the owner himself, you will be glad you made the call.

Team of Professionals

I used Alliance Relocation for my move to California, I am not in a rush and I included a one month of storage for my items on the package I paid. I am proud to say that the movers were polite, quick, reasonably priced, and always accessible for questions. Kudos to the people involved on my move like Lenie, Ringo and Steve. Awesome job.

choose the right package for you!

I just wanted to personally say thanks to Alliance Relocation Systems and all the help that was professionally provided. I am so impressed which urged me to write this review on movers.com (which is how I learned about them). I was initially attracted to Alliance Relocation because of their choose-the-right-package-for-you option and their easy to navigate website with a price that was clearly the best. The conversation that me and the officer had on the phone when I called to confirm was very helpful, and most of all, the two movers that came on the day of the move were just amazing. They were fast, professional, helpful, and really went the extra mile in a couple of instances without charging us.Additional to mention was the good people on the delivery day as well. Again, thank you and more power!

Good people!

Very professional and friendly people. Very good in dealing with customers and were fair in pricing. There's not much difference on original quote compared to the actual pricing plus they takes care of your belongings just like the way they take care theirs. I got everything in perfect condition with no missing or damage at all. Thumbs up to this company. Thank you Alliance Relocation. I will surely recommend you to everyone for sure.

I tested them and they passed

I moved from Maryland to Texas for job relocation. Through a friend I learned about Alliance. I have trust issues with people. So, the whole move time I am on a lookout for things that they pack and comes out of the house and went in the truck. I even made my own inventory without their knowledge. They were quite impressive on how they handled the furniture and fragile things in my house. The moment of truth came when they delivered my things. As I was checking everything that comes in and out of our new home. I was also double checking using my own inventory. Both list matched, and what was surprising is nothing was damaged or scratched. The whole time they stayed friendly and very personable I felt as if they were guests in my house not movers! My family and I are very pleased with the service we received and very thankful that we used this moving company. If you’re looking to move these are the guys to do it, thanks again for everything.

We were happy

Yesterday, we got the motorcycles, parts and some furniture through Alliance. It was a very small job that we took only a small spot on their 18-wheeler truck. We were happy we got it in time and there is no damage. We were happy too we did not spend that much money to ship. We were happy because they were not bothered by our persistence to follow up and they kept us updated. We were happy because we found them when the other moving company failed to show up. We were happy we never had a problem dealing with Alliance and we were happy from our bottom of our heart to share the good service of this company.

I got the good service and were moved ...

First week of April when we got our belongings and we were in so much relieve that we got everything in fine condition. No missing or stolen item, It was January this year when we started scouting for a good moving company in Silver Spring. We planned ahead because we don't want to hire companies who are not legit and makes trashy work. Our search started from the net and we found four companies to check out. It ends up those company was not as good as they say. When we talk to them too many complications which we ended back to start again. I heard of an office mate moved out locally and used Alliance Relocation to move them. She was very happy and was talking about them on lunch one time when I overheard it. I asked her for their phone number and I called the company. Given the good commendation by my colleague I hired them and they never failed me. I got the good service and were moved by legit and good company.

Opening up an office will never be a ...

Our company is opening up a new office in Kansas and I was given the task to take care of the new branch office. Luckily, I already have a ready moving company for this move. Alliance Relocation Systems Inc. , which we used a year years ago to move some of our old office equipment and furniture to a warehouse owned by the company. They were pretty good in that move that this time I never hesitated contacting them again for a long distance move. They quoted hundred four-thy dollars less than the actual amount we paid. They sent full force of six people to finish the loading in one day. They left Maryland the next day and got to deliver everything just in the right time. They were viciously hard-workers, On the whole day they were doing the unpacking and assembly of the equipment and items they only stop twice to eat lunch and dinner. Now the new office is set, its ready for occupancy and thanks to Alliance this move was made possible by their every hardworking and reliable team. We will recommend them to everyone and we will definitely use them again.

Big move and positive outcome

Hi there readers of my review. Last week after a month of thorough search we came up with the decision to hire Alliance Relocation Systems Inc to move us out of Maryland. We got their name from our neighbor who was moving also using Alliance Relocation Inc. We are moving from our Maryland home to Indiana for my parents. They were getting old and life in MD is getting harder for us. We called this company and settled everything including the initial estimate of $6970. Imagine how quick and easy for me to do this? No need a for a surveyor because online we can do it already. They just asked about all the specific items we are including in the move and they will calculate it and will send a quote/ estimate. They were pretty cool company. Work hard as they can without damaging anything. They can secure our items pretty good with bubble wraps and padded blankets not to mention their tight tape around it. We were not been able to declare two small furniture and some 10 large boxes that we end up paying more than whats the original estimate was(not that much and its manageable). So they left and we set the first date of availability to accept the property. After that Two days after my actual first date of availability to receive was set a driver contacted me to inform me that they were on their way to deliver our property. He informed me of all they needed to finish the job. I am glad he told me they only accept cash/ money order from the post office because the next day bank will be close. So I get ready with the balance payment and when they came they went ahead with the delivery and unwrapped, dis-assembled and placed the items to its immediate location(as per their consultation first to me or my wife). Overall, I can say that they are pretty cool company. Pleasant and good in communication. I can actually recommend them to my former neighbors in case they asked me for a movers name.

brought back our faith to moving ...

Thanks to Alliance for moving us to Texas. Especially for helping us move the fragile piano of my grandson. I like how you treated us your customers and made us have faith back to movers. Because we lost faith to movers when a moving company disastrously made our move and delivered it after a month of storing. Thank you guys for the great job.

Gave us a very good over that we never ...

We were contacted by Leny,Alliance Relocation System Inc's customer coordinator with a very good offer that we never think twice to grab it.We never had time to researched that much on moving companies since we are in a bit rushed to move out of state since my husband will start job soon. So whoever gave the best quote, we chose. They were there to schedule and pickup our move in a matter of days from first contact. After receiving our items, the movers were very polite asking us were to place the items and let me check the item first before they put it in designated place. They even helped us reassemble some of the furniture. We did give them a tip due to the time they spent with us and it was well deserved. Thanks again so much for your help and if we move again we will use Alliance Relocation Systems Inc.

moved my business to California

I am previously a restaurant owner. It happened that my business is not a hit in Maryland that forced me to close it and put all my business furniture and equipment in a storage. I am glad I did stored all of this items because I had an opportunity to open a new business in a different state. I got referred to Alliance Relocation Systems Inc by one of my past employees, price matching them to more moving and known companies was very securing. I did not have any problem at all dealing with the people from this company and even entertains my calls all the time I call them. I Had no problem with delivery as well and already recommended to my friends.

Pick up or delivery, no matter who ...

From start to the closing of my move I considered a first class move. Starting from my request for an estimate, they answered my queries immediately. Then during the move date which is done by three people(sorry only the head driver is the one I could remember which is Luis), they arrived early, never game me a headache, they do whatever I requested, they were polite, they smile all the time, they were fast workers, professionally done the packing and loading with complete equipment and materials. During the delivery they were the same description as I can give during pick up but with different set of personnel, this time fewer than the once who picked my items, Shout-out to Steve for the job well done and to his assistant(sorry i forgot, I am bad in names). We couldn't be happier with choosing these guys. All in all, the most professional movers I've ever done.

moved my family and they made it ...

I just want to drop a pat on the shoulders to this guys for their awesome job of moving me and my family to California. They were pretty honest specially on the actual pick up of our belongings which ended up on savings on our end. They also delivered it in good condition and on time as well. They said the time and they delivered on the exact given time. They tightly wrapped my items that it took them sometime to unwrap it. Thats what I like with them because they were so professional and they know how to do their job right and perfect. I will definitely give their name to my friends moving.

Long overdue review but still wanted ...

3 months ago I moved to Indiana to be close to my long lost parents. I been looking for them for years and found them through years of tracking and tracing with some family members. They were pretty old now and I am getting old and I wanted to be close with them. So far Maryland where i was leaving for 10 years I moved with my family to Indiana. Alliance Relocation moved us. It was actually just an intuition to call them after seeing their truck with number on it. I called them and I immediately knew they were the right company for me. They were pretty nice when you talk to them on phone. Made a lot of promises and the agent even told me I saved some money because she gave me some discount on the original quote. The day of the move came and 3 well built guys came in with their company uniform and loaded our belongings to the truck. They work pretty fast on loading since most of the stuffs are boxes which I already packed myself. Everything happened fast that the last thing I know my items were already delivered. Boxes were still in tact and the furniture were safely unwrapped to the destined room. I am just glad I followed my instinct, i got this guys who respected all my belongings and professionally delivered it safely.

Caveat emptor

Was I surprised...and not in a good way! I recently moved from the DC area to NC. I had a small amount of items to move. 37 standard plastic containers and less then 10 pieces of furniture. When I initially made contact with this company I gave an accurate account of my items. I was quoted a price and signed a contract because the price seemed fair. Then came moving day! The three movers who came to move my items began to tell me that there were additional charges. All my boxes were already taped and sealed. I was told that I would have to pay an additional $117.00 for packing material for my bed and two small glass doors from a TV stand. I was then told that after seeing my items, I would be charged an additional $800.00 above the original $1100.00 for them to even begin to put my items on the truck. Finally, I was told that I would have to pay an additional $75.00 for 10 boxes that were in a building attached to the house. And the kicker was that the sales rep told me my items would be delivered between 3 and 10 days. The movers told me that my items could possibly arriver between 7 and 14 business days. Big difference between the two, wouldn't you say. Needing to move that day for work, I had no choice but to pay and accept the new timeline.. Beware of the HIDDEN COSTS this company will tack on on the day of the move. Beware of the double talk about moving times and time for delivery. Don't settle for a quote over the phone. Make them come to your house and explain exactly what they will charge in the end. I was fooled by the smooth talking sales rep....shame on me! I accept the responsibility for me being naive in thinking that the quote would be in the basic ballpark....However...I ended up paying almost doubled what was originally quoted to me. In the end, I paid an additional $993.00 above the original quote.

Bad bad bad

They charged almost double the estimate. Added on charges for every little thing. They were late to pick up and late to deliver. They damaged multiple items, damaged the walls at our new home, delivered a lot of items dirty, and we think their storage infested our furniture with bugs. When we tried to contact them to claim insurance on our damaged items and walls, they were completely unresponsive. Did not return our calls or emails.

Horrible Interstate service

The local movers were great, they contract out for interstate moves. My belongs were picked up in December 2012. There was little to no support from their end to give me an expectation of delivery and when I called them I spoke with one of the worst customer service reps I have ever dealt with. When my belongs finally got to Florida they had been crammed into a larger moving van. The boxes were bent and cut open due to their packing,which caused damage to those belongs. Almost everything they wrapped or packed was damaged in some way, from missing screws to broken belongings. I was told I had insurance on the move and filed a claim on Dec 31. In Feb I was notified by that company that they no longer represented Alliance and that Alliance would be responsible for honoring the claim. It is now April 25th and I have not received any status from Alliance despite multiple requests for an update. I finally filed a claim with the BBB in the hopes of getting them to do something.

Responsible and well trained staff.

All was a pleasure to move with Alliance Relocation Systems as they were true professionals and also very helpful. They were recommended to me by a distant relative who happened to stay in our neighbourhood and I called them up and booked them up. The 3 guys who showed up at my door to move my things and everything did it with great efficiency and care . They seemed to be well trained and responsible for what they did. After the move I opened up all boxes without seeing anything broken and haven't seen a lick of dirt on any of the furniture. . I believe they are already well known and wish them all the best with their moving business.

Goodjob Overall

Just utilized services of Alliance Relocation Systems . We are hiring them again for the second time after 5 years. We had a lot of stuff that had been accumulated over many years and the company had originally estimated a standard 1-bedroom apartment move. The originally projected 5-hour move took approx 6 hours, but this was not their fault - I had a lot of books that all needed to be packed and there were quite a lot of them. At the end the team of movers were quick, efficient and there was no other inconvenience other that running off to the bank for the amount change and arranging for a new cheque and I would still recommend them.

Excellently executed

Extremely good. Fantastic experience. They were effecient. They were just polite. They were safe. They didn't throw things around. They did an amazing job. They were very good. The price was fine. My advice to customer service - I really couldn't think of anything else. They were very good. They were effecient. They delivered when they said they would. They were there when they said they would be. I really don't have anything but good things to say. For future customers I can say, by all means don't even hesitate using them. They are everything you need. I couldn't do anything better. They were great. We did most of our packing but they did have to wrap a couple of things and everything was done very safely and securely.

Diligent and Reliable Guys

We were recommended Alliance Relocations by a colleague who worked in the ofice and I decided to give them a call for taking their booking. One thing was sure that this required expertise of someone who could to port in the 40-odd boxes and furniture on that hot summer day on a hot summer day. At morning around 10 the team of 3 stepped in. The guys were quick and also efficient and a pleasure to work with.. The entire moving team knew their moving responsibility well and the crew was working the entire time worked non stop. Thanks guys.

Great Moving Comapny

I am so glad that I chose Alliance Relocation Systems as my moving company. As a moving company, the service was amazing. The foreman, Joe was incredibly helpful and courteous as well as the entire crew. Mike, who took my order, was very professional and helpful in explaining the service. Everything got to California in the same condition it left. The delivery was quick and exactly how I wanted it to be. I would recommend this moving company to anyone. Thanks again to Alliance Relocation Systems for a wonderful experience!!

Horrible DECITEFUL company!!!!

These movers are horrible. They told me they would show up on one day, plans were cancelled to accommodate and they did not show up at all. When they finally did show up the next day after calling to complain one of the movers complained about having to move for most of the time and I had to keep having to tell them to get back to work. Afterward when they finished they tried charging me $700 more than I was quoted and threatened to hold my items in storage if I did not pay the entire amount. When they finally arrived at my home with my items as soon as I called the company to question the price the driver left with my items claiming that they were headed back to MD and would charge me additional charges if they had to redeliver to VA even though they were never asked to leave. They then tried to charge me even more than the price that was in question. Please beware of this company and A.B.S moving and storage the company they subcontracted!!!