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AVL Moving Systems

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3.7(12) Reviews
Accuracy of Estimate 3.5
Moving Services 3.9
Packing Services 3.7
Professionalism 3.7

75% Recommended based on user reviews

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Membership(s) & License Info.

License Info: US DOT # 1435030
ICC MC # 542189
CAL-T # 190164
Insurance: On file: $1,000,000
Required: $750,000
Year of Estd: 1/1/2005

If this is your business / listing, Click here to update your info.

AVL Moving Systems Location

Address

AVL Moving Systems
2953 Bunker Hill Lane, STE: 400
Santa ClaraCA 95050 USA


Contact Info

Toll Free: 888 668 3068
Phone: 888 668 3068
Fax: 408 521 0476



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Reviews

No Photo Linda
September 2, 2014

3.5

They were excellent

They were wonderful. They were spot on with the price. I would recommend them.

Origin : Helendale, CA
Destination : Cedarpines Park, CA

No Photo Robinson
July 24, 2014

3.8

I'm pretty happy with it

It was good. I'm pretty happy with it. Their representative basically walked me through their pricing. She was easy to get a hold of. They only hitch for us was payment. We had discussed paying by PayPal and I told the driver that we'd be paying by PayPal, but when the driver got to the delivery site, he asked for cash on delivery. So maybe there was some kind of miscommunication there. To me that was frustrating because we had already talked about it.

Origin : Sunnyvale, CA
Destination : San Francisco, CA

No Photo Anonymous
July 9, 2014

1.5

The movers were unprepared and I was ...

First of all the salesman when he gave me a quote of three guys and a truck, four hours at $130 per hour which would be $530 and then I paid another $40 to get the pads and stuff. Also I was supposed to have a 26 foot truck, The guys showed up with a 16 foot truck and no pads whatsoever. I had to drag out my blankets and stuff for them to wrap my stuff. They had nothing to pad furniture with. I knew you were supposed to supply tape (which I did) they used up all of my tape and I thought they wasted all of my tape so I would have to buy their tape at $9 a roll which is ridiculous. Tape does not cost $9. So I was not very happy. And in the end just to get them to move all my stuff I ended up having to pay $650 which was quite a bit more than I was originally quoted. That salesman lied to me just to get the sale and I was charged more. The guys that came worked really hard and they did a fairly decent job but I was mislead from the very beginning. I would not recommend them to anybody.

Origin : Atwater, CA
Destination : Merced, CA

No Photo Anonymous
May 19, 2014

4.0

Very responsive, trustworthy -- we ...

They were very responsive to any questions we had. They were professional how they handled their work. Our son said they did a great job, they showed up on time, they packed like professional movers, everything about them. There's no issues or complaints from our end.

Origin : Beach Center, CA
Destination : Huntington Beach, CA

No Photo Cara
March 21, 2014

5.0

Amazing

They were extremely quick, efficient. That was the fastest move and the easiest I've ever had. They were the cheapest also. They were perfect, they were quick, they brought an extra person with in case I wanted to get it done faster, which I did. So we were good, it was only like $10 an hour more. I was perfectly happy with that. No damage. I would definitely recommend them.

Origin : Oceanside, CA
Destination : Oceanside, CA

No Photo Caren
February 27, 2014

2.0

Charged way too much for packing ...

They said $65 an hour but when they showed up they said all the packing was extra and they ended up charging me like $300 in packing materials for this tiny little one-bedroom. It just cost way more than I thought it was going to. It was supposed to be $65 an hour just for two men per hour, and then they charged me for packing and put wrapping and tons of tape on every single item and it just seems like they were padding their check. One of the guys who showed up was one of the owners of the company, one of the higher people and he basically said it's too late to do anything about it.

Origin : Vista, CA
Destination : Vista, CA

No Photo Gina
February 24, 2014

4.8

Excellent job

They were prompt and their pricing was reasonable compared to other companies. My advice to future customers would be that I highly recommend them and I would hire them again. Packing and wrapping was okay and they took care of my belongings without any damage, and the customer service was fantastic as well.

Origin : Phillips Ranch, CA
Destination : Irwindale, CA

No Photo David
December 3, 2013

5.0

Professional and courteous service

The guys were very hardworking. Even though they were like on the clock, you didn't get the feeling that they were working slowly. That was a big plus point for me. They were very courteous, they were very professional and they were very careful in the way they moved my stuff. I would use them again in a heartbeat. Price was absolutely reasonable and packing was done to my satisfaction. I would recommend them. Initially they had difficulty with the date but fortunately for me it wasn't that critical. So it worked out fine but they more than made up for it.

Origin : Grand Terrace, CA
Destination : Grand Terrace, CA

No Photo Gerald
October 24, 2013

4.5

It was smoothly done

It was okay. I mean, the move was smooth. I got surprised by the charges of packing materials which even cost more than the move itself, but everything went smoothly though. Packing was done to my satisfaction. I would recommend them. The crew was okay. They were professional. I did receive all the services that I requested.

Origin : Tracy, CA
Destination : Livermore, CA

No Photo Sashi
September 13, 2013

3.0

Terrible experience

Horrible moving experience. First of all, they came three hours late. Secondly, they wanted cash. When they came here they quoted something else and they charged me three times more than what they quoted. When I told them I didn't have cash because I didn't expect them to ask for cash. He was arguing with me. And, the damage done after that which they still haven't done anything about. I filed a claim. The company hasn't gotten back to me yet. So I will never recommend this company to anybody. I had a terrible experience.

Origin : Fullerton, CA
Destination : Fullerton, CA

No Photo Sheila
May 9, 2013

4.0

Except for the price everything else ...

Good. I mean they did a great job and everything. I didn't had an issue with them at all. No the price wasn't reasonable. It was more than what they quoted me first. They didn't mention anything about double until actually when they were there at the place. They didn't mention the double but when they gave me the quote over the email address, it showed like $260 something and it was added like another $100, what I was expecting. I was not satisfied with the price that the company quoted. Apart from this everything was okay. No there were no damages. For their customer service I can say maybe try to mention more the double thing - they charged double that price because that is what they didn't explain it to me. They just mainly said it would be automatically three hours which I knew but they didn't mention anything about double. So when you stand $69 it is double twice that amount. It was like a four hour thing instead of a three hour thing. They were there on time, that was good.

Origin : Rialto, CA
Destination : Corona, CA

No Photo Desmond
October 10, 2012

3.2

The move was perfect, but the ...

The movers did everything efficiently. I like the their packing, using the special equipment for packing and doing their work in a short span of time. They were friendly and they were swift in doing their job. But my only concern is that they charged a high price for wrapping material. The cost of the material is more than the actual move. Apart from that I am satisfied with the move.

Origin : Fresno, CA
Destination : Fresno, CA


DBA Name: R1 Moving And Storage
Entity Type: Carrier
Operating Status: Authorized For HHG
Out of Service Date: None
DUNS Number: -
Power Units: 30
Drivers: 12
MCS-150 Form Date: 4/7/2011
MCS-150 Mileage (Year): 36,000 (2010)
Operation Classification: Auth. For Hire
Carrier Operation: Interstate
Cargo Carried: Household Goods

Business Address:
2953 Bunker Hill Lane Ste 400 Santa Clara, CA, 95054
Phone: 888-668-3068
Fax: 408-521-0476

Mailing Address:
2953 Bunker Hill Lane Ste 400 Santa Clara, CA, 95054

Last Updated Date: November 29, 2013

Property Passenger Household Goods Private Enterprise
CloseCloseTickCloseClose

Authority

Type Common Contract Broker
Status Active None None
App Pending No No No

Insurance

Type BIPD Cargo Bond
Required $750,000 Yes No
On File $750,000 Yes No

Authority History

Subno
Auth TypeHousehold Goods Common Carrier
Original ActionGranted
Original Action Dt.12/02/2005
Disposition
Disposition Dt.

Active/Pending Insurance

Form91X
TypeBIPD/Primary
Insurance CarrierInfinity Auto Insurance Company
Policy/Surety504265670383001
Posted Date05/09/2013
Converage From and To$0 - $750,000
Effective Date05/08/2013
Cancellation Date

Insurance History

Form91X
TypeBIPD/Primary
Insurance CarrierUnited Financial Casualty Company
Policy/SuretyCA 6663818
Converage From and To$0 - $1,000,000
Effective Dt. From and To 04/06/2012 - 05/21/2013 Cancelled

Insurance Address

CarrierAdriatic Insurance Company
Auth
Address3501 N. CAUSEWAY BLVD. METAIRIE, LA USA 70002
Telephone800-535-7291
Fax504-832-0605

Inspections

Inspection Type Vehicle Driver Hazmat IEP
Inspections 4 5 0 0
Out of Service 0 0 0 0
Out of Service % 0 0 0 0
Nat'l Average %
(2009- 2010)
20.72 5.51 4.5 N/A

Crashes

Type Fatal Injury Tow Total
Crashes 0 0 0 0

Review Information

Rating Date Rating Review Date Type
11/6/2008 Conditional 2/3/2009 Compliance Review

Unsafe Driving

MeasurePercentileThreshold
00%
65%

Vehicle Miles Traveled (VMT) : 0
VMT Year : -
VMT Source : -
Average Power Units (APU) x Utilization Factor (UF) : 30
Total Inspections with Unsafe Driving Violations : 0
Total Unsafe Driving Violations : 0

Hours-of-Service (HOS) Compliance

MeasurePercentileThreshold
0.83< 3 insp. w/viol.65%

Relevant Inspections : 6
Total Inspections with Hours-of-Service (HOS) Compliance Violations : 1
Total Hours-of-Service (HOS) Compliance Violations : 1

Driver Fitness

MeasurePercentileThreshold
00%
80%

Relevant Inspections : 6
Total Inspections with Driver Fitness Violations : 0
Total Driver Fitness Violations : 0

 

Controlled Substances and Alcohol

MeasurePercentileThreshold
00%
80%

Relevant Inspections : 6
Total Inspections with Controlled Substances and Alcohol Violations : 0
Total Controlled Substances and Alcohol Violations : 0

Vehicle Maintenance

MeasurePercentileThreshold
2.6< 5 insp. w/viol.80%

Relevant Inspections : 5
Total Inspections with Vehicle Maintenance Violations : 2
Total Vehicle Maintenance Violations : 4

Hazardous Materials (HM) Compliance

MeasurePercentileThreshold
-Not Public80%

Relevant Inspections : 0
Total Inspections with Hazardous Materials (HM) Compliance Violations : 0
Total Hazardous Materials (HM) Compliance Violations : 0

Crash Indicator

MeasurePercentileThreshold
--65%

Average Power units : 30
Vehicle Miles Traveled (VMT) : 0
VMT Year :
VMT Source :
Average Power Units (APU) x Utilization Factor (UF) : 30
Number of Crashes : 0
Number Tow-aways : 0
Number with Injuries or Fatalities : 0
Number with HM Release : 0

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