BestRate Moving & Storage, Houston TX 77008 USDOT 2263120
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BestRate Moving & Storage

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(26) Reviews
Accuracy of Estimate
Moving Services
Packing Services

89% Recommended based on user reviews

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Membership(s) & License Info.

Member of BBB: Yes
License Info: US DOT # 2263120
ICC MC # 839372
Insurance: On file: $1,000,000
Required: $750,000
Year of Estd: 11/8/2011

Hours of Operation

Monday to Friday 07:00am to 07:00pm CST, Saturday 07:00am to 06:00pm CST, Sunday 08:00am to 05:00pm CST

Payment Options

Visa, Master Card, Discover & Cash.

If this is your business / listing, Click here to update your info.

BestRate Moving & Storage Location


BestRate Moving & Storage
427 Heights Blvd
HoustonTX 77008 USA

Contact Info

Phone: 713-426-3222
Fax: 713-426-3222

BestRate Moving & Storage: Gallery


No Photo Gisleide
May 1, 2021

The Worst Experience I ever had with a ...

Don’t use this company!!! They literally steal from you! I used them to move a small 1 bedroom apartment a town home 15 min away. They quoted me 2 hours for the move, what I thought reasonable since I barely had furniture, (one dinning table, one bed, one chest, a TV and some boxes). It took them 2 hours to load the truck because they were very slow but then before unloading they asked me to pay for 6 hours. I argued that it wouldn’t take them that long but they said that they wouldn’t unload the truck if I didn’t make the payment and that I could trust that they would refund me if end up been less hours. They took their time to unload the truck even taking smoking breaks and having all the 3 guys to put my bed together. Additionally, During unloading they bumped the chest into the wall of my newbuild house and made a hole on the wall. They called a coworker who came over to “fix” the hole but the damage was done and the wall still looking really badly damaged. On top of that they also scratched other walls as well. The entire situation including the “fixing” the wall that was not fixed, took them 5 hours so they would still need to refund me for the extra hour so I called multiple times and they said they were going to refund me but they never did! Horrible service, overcharges and ruin walls, don’t use this company for your own good! I wish I have read the reviews before using them! Better luck to all of you reading this!

Origin : Houston
Destination : Houston

Quoted Price : $200.00
Actual Price : $700.00

No Photo Andrew
April 18, 2018


Yeah, yeah, it was a good price. I think they were cheaper than the other movers.

Origin : Houston, TX
Destination : Houston, TX

No Photo Claire
May 9, 2017

Very efficient

They were very efficient. They called me a couple of times, just top remind me of the appointment. They were on time. They sent three guys and they did a good job.

Origin : Houston, TX
Destination : Houston, TX

No Photo Mimi
May 4, 2017

Good Service

They were very nice and polite and helpful. I was satisfied with their pricing. Only change in price was when i went over my time I had asked for. They handled everything fine when packing and moving my stuff. Would definitely recommend to others.

Origin : Katy, TX
Destination : Katy, TX

No Photo Norma
April 14, 2017

I was very satisfied

They were very thorough, the were very friendly and showed concern for me and getting my furniture put together. It was just a really really nice experience. the pricing was better than anyplace else I looked at.

Origin : Houston, TX
Destination : Houston, TX

No Photo Anonymous
February 21, 2017

It was good.

They made it very easy and they were professional. We were happy. The pricing they stuck with the numbers. It wasn't horrible.

Origin : Park Row, TX
Destination : Cypress, TX

No Photo Heidi
February 1, 2017

Horrible experience

Basically the main problem was that they they charged by the hour. I had a small amount of items to move. We moved most ourselves. All they had to do was move furniture. It took 6 hours when it should have took 3-4. One of the movers had an issue with his leg and was limping and could barely walk. So it took him an extra amount of time to get the items out of the house. The other reason was there was someone who was inexperienced. Supposedly he was professional. It took him almost an hour to take my bed apart and another to put it back together.

Origin : Spring, TX
Destination : Spring, TX

No Photo Beatriz
October 14, 2016

They were very good.

They were very good. they were very punctual, very efficient, very careful with the stuff. They arrived on time and they delivered on time.

Origin : Park Row, TX
Destination : Spring, TX

No Photo Anonymous
August 29, 2016

Overall good experience

They were prompt. They were on time. And they did their job nicely. They had the best price.

Origin : Cypress, TX
Destination : Cypress, TX

No Photo Robin
July 7, 2016

A big punch bowl fell and just broke ...

They did good until we got all the way to the storage and they let a box fall over on them--they stacked it in the truck, and a big punch bowl fell and just broke in a million pieces. They claimed it wasn't packed right, regardless if it's packed right or not, they shouldn't have staked it that high and they acted like they weren't gonna pay for it.

Origin : Houston, TX
Destination : Cypress, TX

No Photo Phillip
July 6, 2016

They showed up on time and got it all ...

They showed up on time. Moved what I needed moved in a timely manner. And got it done.

Origin : Houston, TX
Destination : Stafford, TX

No Photo Kristen
June 28, 2016

They were good, it was a day delayed ...

They picked up boxes, they put them in a truck and they put them in my house. They were good. We ended up being a day delayed but it was fine. They were good. They did my move in three hours which was nice.

Origin : Humble, TX
Destination : Spring, TX

No Photo Germein
June 17, 2016

I was very pleased with them.

They were quick, they did all the packing and stuff right. They were really awesome, we were really pleased. In fact my neighbor ... She wants to use them when she moves because they were really really good. They reassembled everything just right, they put everything in the right places.

Origin : Spring, TX
Destination : Spring, TX

No Photo Victoria
May 5, 2016

Fast and helpful

They did really good. they showed up early, they were like 10 minutes early. And they didn't damage any of my stuff. They moved everything on time within the 2 hour limit. Because I told them I can't afford more than 2 hours. I think they only took an hour and 45 minutes and used the last 15 minutes to help me arrange some of the things in my apartment.

Origin : Crosby, TX
Destination : Crosby, TX

No Photo Dorothy
February 25, 2016

I didn't have a problem with them.

They were good, I mean I didn't have a problem with them they did a great job.

Origin : Katy, TX
Destination : Peters, TX

No Photo Anonymous
February 25, 2016

They showed up on time and were ...

The movers showed up on time, three men for a reasonable price. They took good care of all my furniture. ...My only complaint is of the three movers, only one spoke English, so communicating with them was difficult at times.

Origin : Baytown, TX
Destination : Pasadena, TX

No Photo Steven
February 8, 2016

Very, very helpful

I had a unique situation that was not welcomed by some of the other people. The company I work for was going to reimburse me for my moving expenses, however I didn't have cash on hand, so an agreement was made between myself and the moving company to essentially move me on credit until I could be reimbursed by my company to pay them.

Origin : Tarkington Prairie, TX
Destination : Humble, TX

No Photo Connie
January 8, 2016

Very nice and professional

The pricing was good, the service was good. They were very nice and very professional.

Origin : Houston, TX
Destination : Houston, TX

No Photo Jeff
August 28, 2015

They were on time and nothing was ...

It was fine, it was good actually, it was easy. No problem. They showed up on time, they got it done quickly and nothing was brok[en]. Everything was good. Real simple.

Origin : Katy, TX
Destination : Katy, TX

No Photo Trula
June 4, 2015

The job was OK, but the price was ...

I guess the job they did was OK. They picked it up for me and took it to family members. It was much much - twice as expensive as I was quoted and I told them the exact items and the exact distance and of course, I know that's how it's normally handled with local movers. ... I certainly wasn't happy about that part.

Origin : Richmond, TX
Destination : Spring, TX

No Photo Brad
May 14, 2015

About an hour late but everything was ...

It was all fine, they were about an hour late, but everything was good.

Origin : Richmond, TX
Destination : Richmond, TX

No Photo Mitra
December 29, 2014

They did everything with a happy face!

They came on time. They did everything very right. The guys really handled my furniture absolutely the way a professional would do it. My brother who just recently moved, and said "Oh my god! These guys are doing a better job than my movers had done!" Another person used them after me and they said the same thing. I felt they were very good here, they took care of my furniture really well. I didn't have to tell them anything. All I had to tell them was the stuff the had to move! ...They did everything with a happy face, and that made my day!

Origin : Sugar Land, TX
Destination : Sugar Land, TX

No Photo Sonia
October 29, 2014

They were on time and efficient.

It was fine. They were on time and they were efficient and fast. I didn't have any problem with them.

Origin : Houston, TX
Destination : Houston, TX

No Photo Lisa
October 23, 2014

It was okay, my move was fine.

I would recommend it, I just would kinda be cautious about the timing that it takes.

Origin : Houston, TX
Destination : Katy, TX

No Photo Nichole
October 3, 2014

They did their best to make sure ...

They showed up on time, they were punctual, they were organized. The guys worked together and they were motivated. They kept moving even when they thought it was a never ending pile of stuff going. They did their best to make sure everything was the way I wanted it to be.

Origin : Houston, TX
Destination : Houston, TX

No Photo Anya
August 19, 2014

They showed up on time and were pretty ...

They showed up on time and they were pretty fast, pretty quick loading and unloading my stuff. But when they loaded up my pool table they tried to renegotiate the prices after they had all my stuff loaded on the truck and I was just like, "uhh, this was what we agreed to, I'm sorry if my pool table was heavier than what you expected, but I'm not agreeing to pay anything extra." So that was the only hiccup that I had with them, that I just didn't feel comfortable with.

Origin : Houston, TX
Destination : Houston, TX

No Photo Justin
August 5, 2014

It went smoothly

It went smoothly. They wrapped certain things but I had almost everything else packed up. It was more protection for the furniture than for packing. I haven't found anything damaged. We worked out an hourly rate for the payment.

Origin : Humble, TX
Destination : Sorters, TX

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