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BestRate Moving & Storage, Houston TX 77008 - USDOT 2263120

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BestRate Moving & Storage 
88% Recommended
4,398 Views 

Here you'll find all the moving reviews, ratings, complaints, and customer testimonials you'll ever need for BestRate Moving & Storage. If you have used this moving company in the past and you wish to share your moving experience, Write a review on BestRate Moving & Storage

Overall Reviews Rating  
 
4.3/5
based on 25 Review(s)

 Accuracy of Estimate
 4.1
 Moving Services
 4.4
 Packing Services
 4.3
 Professionalism
 4.3

Membership(s) & License Info.
Member of BBB  :Yes
License Info.:US DOT # 2263120
ICC MC # 839372
006624261C
Insurance:On file: $1,000,000
Required: $750,000
Year of Estd.:11/8/2011

Hours of Operation
Monday to Friday 07:00am to 07:00pm CST, Saturday 07:00am to 06:00pm CST, Sunday 08:00am to 05:00pm CST
Payment Options
Visa, Master Card, Discover & Cash.

Address
BestRate Moving & Storage
427 Heights Blvd
Houston, TX 77008
USA
 Contact Info.
Phone: 713-426-3222
Fax: 713-426-3222
Url: http://www.bestratesmoving.com

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Cheap
Yeah, yeah, it was a good price. I think they were cheaper than the other movers.

Andrew
Reviewed on: 4/18/2018

Compliment
  • Origin : Houston, TX
    Destination : Houston, TX

Very efficient
They were very efficient. They called me a couple of times, just top remind me of the appointment. They were on time. They sent three guys and they did a good job.

Claire
Reviewed on: 5/9/2017

Compliment
 5.0/5
  • Origin : Houston, TX
    Destination : Houston, TX

Good Service
They were very nice and polite and helpful. I was satisfied with their pricing. Only change in price was when i went over my time I had asked for. They handled everything fine when packing and moving my stuff. Would definitely recommend to others.

Mimi
Reviewed on: 5/4/2017

Compliment
 3.0/5
  • Origin : Katy, TX
    Destination : Katy, TX

I was very satisfied
They were very thorough, the were very friendly and showed concern for me and getting my furniture put together. It was just a really really nice experience. the pricing was better than anyplace else I looked at.

Norma
Reviewed on: 4/14/2017

Compliment
 5.0/5
  • Origin : Houston, TX
    Destination : Houston, TX

It was good.
They made it very easy and they were professional. We were happy. The pricing they stuck with the numbers. It wasn't horrible.

Anonymous
Reviewed on: 2/21/2017

Compliment
 5.0/5
  • Origin : Park Row, TX
    Destination : Cypress, TX

Horrible experience
Basically the main problem was that they vastly...so they charged by the hour. I had a small amount of items to move. We moved most ourselves. All they had to do was move furniture. It took 6 hours when it should have took 3-4. One of the movers had an issue with his leg and was limping and could barely walk. So it took him an extra amount of time to get the items out of the house. The other reason was there was someone who was inexperienced. Supposedly he was professional. It took him almost an hour to take my bed apart and another to put it back together.

Heidi
Reviewed on: 2/1/2017

Complaint
 1.0/5
  • Origin : Spring, TX
    Destination : Spring, TX

They were very good.
They were very good. they were very punctual, very efficient, very careful with the stuff. They arrived on time and they delivered on time.

Beatriz
Reviewed on: 10/14/2016

Compliment
 5.0/5
  • Origin : Park Row, TX
    Destination : Spring, TX

Overall good experience
They were prompt. They were on time. And they did their job nicely. They had the best price.

Anonymous
Reviewed on: 8/29/2016

Compliment
 5.0/5
  • Origin : Cypress, TX
    Destination : Cypress, TX

A big punch bowl fell and just broke ...
They did good until we got all the way to the storage and they let a box fall over on them--they stacked it in the truck, and a big punch bowl fell and just broke in a million pieces. They claimed it wasn't packed right, regardless if it's packed right or not, they shouldn't have staked it that high and they acted like they weren't gonna pay for it.

Robin
Reviewed on: 7/7/2016

Complaint
 4.0/5
  • Origin : Houston, TX
    Destination : Cypress, TX

They showed up on time and got it all ...
They showed up on time. Moved what I needed moved in a timely manner. And got it done.

Phillip
Reviewed on: 7/6/2016

Compliment
 4.0/5
  • Origin : Houston, TX
    Destination : Stafford, TX

They were good, it was a day delayed ...
They picked up boxes, they put them in a truck and they put them in my house. They were good. We ended up being a day delayed but it was fine. They were good. They did my move in three hours which was nice.

Kristen
Reviewed on: 6/28/2016

Compliment
 4.0/5
  • Origin : Humble, TX
    Destination : Spring, TX

I was very pleased with them.
They were quick, they did all the packing and stuff right. They were really awesome, we were really pleased. In fact my neighbor ... She wants to use them when she moves because they were really really good. They reassembled everything just right, they put everything in the right places.

Germein
Reviewed on: 6/17/2016

Compliment
 5.0/5
  • Origin : Spring, TX
    Destination : Spring, TX

Fast and helpful
They did really good. they showed up early, they were like 10 minutes early. And they didn't damage any of my stuff. They moved everything on time within the 2 hour limit. Because I told them I can't afford more than 2 hours. I think they only took an hour and 45 minutes and used the last 15 minutes to help me arrange some of the things in my apartment.

Victoria
Reviewed on: 5/5/2016

Compliment
 5.0/5
  • Origin : Crosby, TX
    Destination : Crosby, TX

They showed up on time and were ...
The movers showed up on time, three men for a reasonable price. They took good care of all my furniture. ...My only complaint is of the three movers, only one spoke English, so communicating with them was difficult at times.

Anonymous
Reviewed on: 2/25/2016

Compliment
 4.0/5
  • Origin : Baytown, TX
    Destination : Pasadena, TX

I didn't have a problem with them.
They were good, I mean I didn't have a problem with them they did a great job.

Dorothy
Reviewed on: 2/25/2016

Compliment
 4.0/5
  • Origin : Katy, TX
    Destination : Peters, TX

Very, very helpful
I had a unique situation that was not welcomed by some of the other people. The company I work for was going to reimburse me for my moving expenses, however I didn't have cash on hand, so an agreement was made between myself and the moving company to essentially move me on credit until I could be reimbursed by my company to pay them.

Steven
Reviewed on: 2/8/2016

Compliment
 5.0/5
  • Origin : Tarkington Prairie, TX
    Destination : Humble, TX

Very nice and professional
The pricing was good, the service was good. They were very nice and very professional.

Connie
Reviewed on: 1/8/2016

Compliment
 5.0/5
  • Origin : Houston, TX
    Destination : Houston, TX

They were on time and nothing was ...
It was fine, it was good actually, it was easy. No problem. They showed up on time, they got it done quickly and nothing was brok[en]. Everything was good. Real simple.

Jeff
Reviewed on: 8/28/2015

Compliment
 4.3/5
  • Origin : Katy, TX
    Destination : Katy, TX

The job was OK, but the price was ...
I guess the job they did was OK. They picked it up for me and took it to family members. It was much much - twice as expensive as I was quoted and I told them the exact items and the exact distance and of course, I know that's how it's normally handled with local movers. ... I certainly wasn't happy about that part.

Trula
Reviewed on: 6/4/2015

Complaint
 3.5/5
  • Origin : Richmond, TX
    Destination : Spring, TX

About an hour late but everything was ...
It was all fine, they were about an hour late, but everything was good.

Brad
Reviewed on: 5/14/2015

Compliment
 4.2/5
  • Origin : Richmond, TX
    Destination : Richmond, TX

They did everything with a happy face!
They came on time. They did everything very right. The guys really handled my furniture absolutely the way a professional would do it. My brother who just recently moved, and said "Oh my god! These guys are doing a better job than my movers had done!" Another person used them after me and they said the same thing. I felt they were very good here, they took care of my furniture really well. I didn't have to tell them anything. All I had to tell them was the stuff the had to move! ...They did everything with a happy face, and that made my day!

Mitra
Reviewed on: 12/29/2014

Compliment
 5.0/5
  • Origin : Sugar Land, TX
    Destination : Sugar Land, TX

They were on time and efficient.
It was fine. They were on time and they were efficient and fast. I didn't have any problem with them.

Sonia
Reviewed on: 10/29/2014

Compliment
 4.0/5
  • Origin : Houston, TX
    Destination : Houston, TX

It was okay, my move was fine.
I would recommend it, I just would kinda be cautious about the timing that it takes.

Lisa
Reviewed on: 10/23/2014

Compliment
 3.0/5
  • Origin : Houston, TX
    Destination : Katy, TX

They did their best to make sure ...
They showed up on time, they were punctual, they were organized. The guys worked together and they were motivated. They kept moving even when they thought it was a never ending pile of stuff going. They did their best to make sure everything was the way I wanted it to be.

Nichole
Reviewed on: 10/3/2014

Compliment
 5.0/5
  • Origin : Houston, TX
    Destination : Houston, TX

They showed up on time and were pretty ...
They showed up on time and they were pretty fast, pretty quick loading and unloading my stuff. But when they loaded up my pool table they tried to renegotiate the prices after they had all my stuff loaded on the truck and I was just like, "uhh, this was what we agreed to, I'm sorry if my pool table was heavier than what you expected, but I'm not agreeing to pay anything extra." So that was the only hiccup that I had with them, that I just didn't feel comfortable with.

Anya
Reviewed on: 8/19/2014

Compliment
 3.5/5
  • Origin : Houston, TX
    Destination : Houston, TX

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